Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've used Sponge several times now for gluten-free birthday cakes. They're so delicious and such good value, it's just not worth making your own. Delivery is always reliable and efficient, and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perfect cake card from Sponge, yet again! My step daughter absolutely loved her cake card! I've used this company MANY times now and every single one has been loved and appreciated! Amazing com... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I ordered these for my son’s birthday. Speedy delivery and beautifully packaged. The flavours were amazing but the sponge was not very soft, which was a shame. We opened them the day after delivery... Leggi di più

Valutata 5 stelle su 5

I ordered a large lemon drizzle cake for my daughter's birthday. I was a bit worried when it arrived. The delivery driver didn't ring the bell and just left it outside the front door upside down! But... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di ordini alimentari online

Scritti dall'azienda

Sponge is an online cake company that makes proper cakes, using quality ingredients, handmade with care, and sent directly to your door. You can order online and choose any date you would like for delivery (next day delivery is available as standard).


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

4560 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Lovely cakes but could be fresher.

I ordered these for my son’s birthday. Speedy delivery and beautifully packaged. The flavours were amazing but the sponge was not very soft, which was a shame. We opened them the day after delivery but they tasted as though they had been sitting around for a while. It didn’t spoil my experience too much, hence the 4 stars.

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you for the lovely carrot cake

Thank you for the lovely carrot cake. A birthday cake for my daughter.

12 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Smita,

Thank you so much for your lovely feedback! We're delighted to hear the carrot cake was enjoyed for your daughter’s birthday — what a special way to celebrate.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Delicious slices of cake.

Sent get well card and two slices of cake. Recipient called and was delighted with the cakes, which she said were delicious. Delivered as requested ,on time. Will use Sponge again.

15 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Marion,

Thank you so much for your lovely feedback! We're delighted to hear the get well card and cake slices were so well received and that the recipient enjoyed them — it’s wonderful to know they arrived on time as requested.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Great for gluten-free cakes!

I've used Sponge several times now for gluten-free birthday cakes. They're so delicious and such good value, it's just not worth making your own.
Delivery is always reliable and efficient, and the cakes stay fresh for ages (not that they usually hang around for long in our house!).
In the rare event that we have had leftovers we can't eat, the cakes freeze really well.

The only other feedback I'd give is that I wish they used free-range eggs.

Otherwise, great!

9 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Kerry,

Thank you so much for your lovely feedback! I’m delighted to hear you’ve enjoyed our gluten-free cakes so much and that they’ve become your go-to for birthdays — that really means a lot to us. It’s also great to know delivery has been reliable and that the cakes stay fresh (and don’t last too long in your house!). Just to reassure you as well, we do use free-range eggs in our cakes.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Extremely tasty

Extremely tasty and fast delivery, would just love a bit more brownie in the box.

9 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Maria,

Thank you so much for your lovely feedback! We're really pleased to hear you enjoyed the brownies and found the delivery quick too. We really appreciate your suggestion as well and will make sure this is shared with the team.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Incredible GF Brownies

Ordered these as an extra treat for my
grown up sons birthday. Finding decent GF options can be tricky and I wanted something delivered as i wasn't able to see him on the day. The brownies were amazing! He loved them!
Easy to order, prompt delivery and super tasty! I will definitely be using Sponge again!
Thank you so much

9 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Lady Philly,

Thank you so much for your lovely feedback! I’m delighted to hear the brownies were such a hit for your son’s birthday and that our gluten free options made things a little easier when you couldn’t be there in person. It’s great to know that we made this occasion special for your son.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

great quality

great quality, arrived on time.

10 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Anon,

Thank you so much for your lovely feedback! I’m delighted to hear the cake arrived on time and that you were pleased with the quality.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Great company

Great company, speedy delivery and always get comments about them when sent as gifts. Thank you!

8 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Stacey,

Thank you so much for your lovely feedback! I’m delighted to hear our cakes arrive quickly and always go down so well as gifts — it’s wonderful to know they’re getting such great comments.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Lovely Birthday Treat

I was kept informed about delivery at every stage.
These little cakes are ideal for sharing and a good way of deciding which would be your favourite if ordering a full size cake.

1 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Maggie,

Thank you so much for your lovely feedback! We’re delighted to hear the cake was delivered promptly, that communication was good throughout, and that it looked and tasted delicious.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Fabulous service ! Great cake ! Tasted and looked amazing

The cake was promptly delivered . Good communication throughout .
The cake looked and tasted delicious

5 aprile 2026
Non scritta su invito
Logo di Sponge

Risposta di Sponge

Hi Maggie,

Thank you so much for your lovely feedback! We’re delighted to hear the cake was delivered promptly, that communication was good throughout, and that it looked and tasted delicious.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Delivered prior to estimated delivery

Delivered prior to estimated delivery. Good quality

3 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Bex,

Thank you so much for your kind feedback! We’re delighted to hear your order arrived earlier than expected and that you were happy with the quality.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 4 stelle su 5

Good chocolate birthday cake

Good strong chocolate flavour. Light sponge, and an attractive covering of chocolate flakes made this a very good cake for celebrating a birthday. Personally I found the cream between the layers too soft/light for my taste.

4 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Paul,

Thank you so much for your feedback! We’re glad to hear you enjoyed the strong chocolate flavour, light sponge, and chocolate flake topping — perfect for a birthday celebration. We also appreciate your note about the cream between the layers and will take this on board.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 4 stelle su 5

Daughter loved the cake

Daughter loved the cake. Only 4 stars because Amazon courier left it on its side so came out a tad messy. Would def use again, just choose a different courier.

1 aprile 2026
Non scritta su invito
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Risposta di Sponge

Hi Jojo,

Thank you so much for your feedback! We’re delighted to hear your daughter loved the cake. We’re sorry to hear about the courier issue — glad it was still enjoyed despite it's less perfect appearance.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

I am never disappointed with these…

I am never disappointed with these cakes. I keep coming back for more

2 aprile 2026
Non scritta su invito
Logo di Sponge

Risposta di Sponge

Hi Miss Lynn,

Thank you so much for your lovely feedback! We're thrilled to hear our cakes keep hitting the mark and that you keep coming back for more — it’s always wonderful to hear from our loyal customers.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

Red velvet - ruby wedding perfection

Ordered the large red velvet cake for my in-laws 40th wedding anniversary and everyone loved it. Soft fluffy sponge, smooth buttercream and deliciously well-balanced. Will definitely order again for the next occasion (or maybe just because!).

31 marzo 2026
Non scritta su invito
Logo di Sponge

Risposta di Sponge

Hi India,

Thank you so much for your wonderful feedback! We're thrilled to hear the large red velvet cake was such a hit for your in-laws’ 40th wedding anniversary — it’s fantastic to know everyone enjoys it too.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Valutata 5 stelle su 5

100% recommend

My go to shop for special occasions due to food intollerances. Perfect bakes every time! Delivered promptly, packed well, taste awesome!

5 aprile 2026
Non scritta su invito
Logo di Sponge

Risposta di Sponge

Hi Linda,

Thank you so much for your lovely feedback! We’re delighted to hear we’ve become your go-to for special occasions and that our cakes continue to arrive promptly, well packed, and delicious every time.

We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

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