Lola's - Lola's Bakery West Hampstead Recensioni 

342
TrustScore 4.5 su 5

4,6

168 West End Lane, NW6 1SD London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... Leggi di più

Valutata 5 stelle su 5

Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... Leggi di più

Valutata 5 stelle su 5

We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... Leggi di più

Valutata 5 stelle su 5

We ordered a gluten free carrot cake as one of our friends is coeliac. Everyone (even the non-gluten-freers) really loved the cake, with some commenting it was the best carrot cake they’d ever had.... Leggi di più


Dettagli dell'azienda

  1. Pasticceria
  2. Panetteria
  3. Negozio di cupcake
  4. Servizio di ordini alimentari online
  5. Servizio di asporto
  6. Pasticceria per torte nuziali

Informazioni su Lola's - Lola's Bakery West Hampstead

Scritti dall'azienda

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Scritti dall'azienda

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

342 recensioni

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4,6

Tutte le recensioni

(342)

5817 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

The cake went mouldy after two days

The cake went mouldy after two days

21 dicembre 2025
Logo di Lola's - Lola's Bakery West Hampstead

Risposta di Lola's - Lola's Bakery West Hampstead

Hello Zara,

Thank you for sharing your feedback with us.

We are sorry to hear that your cake developed mould after your collection.

We do recommend that our cakes are at their best served within 48 hours starting from the day of delivery or collection (inclusive of the day of and day after) and do advise that the cakes would need to be stored refrigerated during that time.

As these are fresh baked products, in this case containing fruit, it is very important for them to be served soon after receipt and to store safely for best quality.

We will be sure to log this with the relevant teams to review further.

If you would like to discuss this issue further with our team we do ask that you get in touch with us directly at hello@lolascupcakes.com.

Kind regards,

Valutata 1 stelle su 5

Extremely sweet… sugar was double the…

Extremely sweet… sugar was double the amount. No one ate.

15 novembre 2025
Logo di Lola's - Lola's Bakery West Hampstead

Risposta di Lola's - Lola's Bakery West Hampstead

Hi,

Thanks for taking the time to leave your feedback.

We are sorry to hear you found our Gluten Free Cookies & Cream cake to be extremely sweet. This cake is decorated with our buttercream which is the sweetest icing we make at Lola's.

I can recommend any of our cakes with cream cheese icing like our GF Red Velvet or GF Chocolate & Raspberry cake.

I don't see any further correspondence from you and if you would like to discuss your order further with our team please email us on hello@lolascupcakes.co.uk

Kind regards,
Shona

Valutata 5 stelle su 5

The best shop

The best shop. Always delightful to shop here. There was a minor issues but the team were very understanding and made the journey well worth it.

28 ottobre 2025
Valutata 5 stelle su 5

Fresh, delicious and beautiful cake

The cake was beautiful (as pictured on the website) and delicious. The staff at West Hampstead were extra helpful. Another year we chose Lola's for my son's birthday cake and we are super satisfied.

19 ottobre 2025
Valutata 5 stelle su 5

Absolutely delicious 10/10

Absolutely delicious! I bought a cookies and cream cake for my partners 30th birthday, and he said it was one of the best cakes he’d ever eaten (I agree). It was beautifully presented, and really reasonably priced. I would highly recommend.

9 settembre 2025

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