Lohause Recensioni 275

I am very happy with my experience! The glasses frames are of excellent quality, and even my optician in Germany was impressed by them. Everything was delivered promptly, and shipping to Germany was no problem at all.

I ordered three frames to try on and ended up keeping two because they were so beautiful! Communication via email in English was great—quick responses to all my inquiries. The return process for the third frame was well-organized via FedEx, and I received my refund minus the agreed-upon fees, which were clearly communicated in advance.

Overall, I am very satisfied and highly recommend this shop! 😊

This has been one of the most challenging experiences. Not only have they avoided refunding me around £400 for the full cost of the glasses as when I received them they were bent and really really big. I have returned them and 3 months later they are withholding the refund for the “frames” they agreed to refund me. They ignore my messages and still have not processed anything to do with money back to me. If you want to return your glasses because of whatever reason, be aware about this company. The customer service have ignored me for months and even when they have confirmed they have received it they still are yet to provide me with any money back. The glasses themselves could be a better quality as for the price you’d believe they would be what you are paying for. I’ve only left about 3 reviews that could be more positive in my life and this is one of them I’m adding to that list.

Customer service and overall decency could be improved, also refunding a customer within a reasonable time period or even refunding them at all would be great.

Absolutely over the moon with my new frame!
I've never purchased a pair of glasses online and wasn't planning to - until I came across a frame by Lohause which I really loved the look of.
They provide accurate measurements which really helps and what made me decide to just go for it.
When they arrived, I just put them on and they were perfect.
Very nice, comfortable and stylish, made of good quality material and very good price too.
Highly recommended !

Easy to order, 7 barrel design, a well made frame !

I bought The Allen Yellow a couple of months ago and still fascinating with the quality of the product. Very classy.
The fastest transaction ever for a eyewear that you have to take your time and look what suits you best. Everything you need to make a safe purchase is displayed on the web site.

If I could give zero stars I would..
This company gladly took $200 bucks from me, and basically ghosted me for trying to fix my order. Make sure you read the fine print before ordering these awful glasses because most of them are kid sized. If you happen to order them and want help exchanging, they will never contact you back. No customer service number, just a message page, that they never check. BE CAUTIOUS

I am the proud owner of 3 pairs of lolhouse glasses, The quality of the frames and the efficient and speedy delivery of the frames has impressed me most of all.
The Winston glasses are my particular favorites.

Have purchased eye glasses from a number of ‘quality’ companies over the years, but the difference between them and the Iohause product is striking- Quality, style and frames with real substance. The buying experience was seamless and a pleasure. I look forward to my next purchase.

I love the style and quality of Lohause glasses! They are super easy to work with and I have purchased on multiple occasions and several styles.
I am Constantly, complimented on my “Andy” yellow glasses.

I have now purchased two pairs of frames which I am over the moon with.
I love the fact that they reflect my changing mood and what I wear.
Both orders were despatched promptly and I know that if I were to have a problem it would be resolved quickly.

my new lohause glasses are excellent! I love it <3

I bought in December 2024 THE ALLEN HAVANA and I am so happy with these glasses.
1. Very good website: Photos and dimensions perfect
2. Very fast delivery
3. Very nicely packaged
My expectations were exceeded

I had a reuest and it was handled right away - very few conpanies are so responsive ...........thanks again

elegant, comfortable and frames, although a little expensive

I recently ordered my very first pair of Lohause frames and i was blown away by how nice they were:
1) The frames were beautifully crafted and fit well.
2) I had no idea they were shipping from Portugal, to me all the way in the Bahamas. I assumed they were shipping from the US. I was surprised of the shipping times, suprised how soon they arrived, impressed with how responsive customer service was when I had to make an address correction.
3) I normally don't get caught up on packaging and unboxing. But the effort to detail they put into the package, was beyond nice.
4) Now i must say im a stylish guy and always dress nice. But everytime, i wear those frames i get compliments on the glasses. it's no mistake, they look damn good.

Good glases, good service.

I had my eyes set on that pair a few years back in the tortoise and amber models, but I was a fervent Persol fan then. However there comes a time when eyes need to be tested again. Paired with a good amount of newsletters and other social media publications, the temptation got increasingly too great to resist. The desire of having a pair of LoHause Deans on my face was just becoming too strong at each new tempting offer, resistance became futile. It was not long before my pair arrived, perfectly chosen as per my preferred shade of tortoise. The quality is exquisite, they fit perfectly and the size is just right. I love the shape and the way the arms have been designed. No disappointment there! In the excitement I even got real close to ordering another pair in amber but this will have to be for another time. Thank you. (Shipping was really fast and carefully packaged)

excellent experience - they have been kind, supportive and proffesional

After having the Dean a few years ago and the Evans last December, the build quality on both prescription frames remains consistent together with their use of exceptional materials.

Beautiful design and splendid communication!
I was helped to get my order shipped to a remote town in Sweden. Lohause's customer service is unlike anything I have ever experienced. There was never any lagging in the communication, which always kept a very professional and assisting tone. This all made the enjoyment of finally getting those beautifully designed, high-end quality glasses even greater.
Thank you