Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Leggi di più
L'azienda ha risposto
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Leggi di più
L'azienda ha risposto
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... Leggi di più
L'azienda ha risposto
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Leggi di più
L'azienda ha risposto
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
With the help of the Lodge Brother's staff bureau in Ashford I had choosen the most desired memorial headstone that we wanted for my dear deceased mother (bless her soul) and they were very helpful in guiding us and completing all the relevant documents. I will recommend them to everyone who needs any assistance in that matter.

Risposta di Lodge Brothers (Funerals) Ltd
i have used Lodge Bros before and again you fulfilled all your requirements and our wishes so caringly and professional
Alison for arranging , Steve for care and attention on the day and Jeff our driver - great team

Risposta di Lodge Brothers (Funerals) Ltd
From start to finish we were handled with sensitivity by every member of staff we encountered. Our brother had a beautiful service at Mortlake which helped us tremendously at this difficult time.
Thank you for all that you did for us.
The Dineen Family

Risposta di Lodge Brothers (Funerals) Ltd
Very sad time as lost our Brother suddenly. Lodge Brothers were very professional and respectful . They looked after us extremely well and took the worry out of all the preparation. Doing everything for us. Maaeka was particularly professional covering all the aspects we needed to give our Brother a befitting Funeral. I would definitely recommend Lodge Brothers. They were exceptional at a time that was very hard for all the Family. Thank you.

Risposta di Lodge Brothers (Funerals) Ltd
Thoughtful kind and sympathetic staff always willing to give you 100 percent attention.

Risposta di Lodge Brothers (Funerals) Ltd
Dignified, unfussy,quiety efficient, preciselybinformative...in essence exempalary.

Risposta di Lodge Brothers (Funerals) Ltd
The staff were friendly and helpful and the process of choosing a gravestone was straightforward.
We were able to be at the burial ground when the stone was erected, and were impressed with the care taken by the installers.

Risposta di Lodge Brothers (Funerals) Ltd
From start to finish we were treated with the utmost sensitivity, compassion and professionalism during a very difficult time. Julie handled all the arrangements with care, clear communication and a calming presence, she made a hard situation much easier for our family. Chris Howell, the celebrant, led the service with dignity, warmth and perfect timing, and the entire funeral team were respectful, attentive and reassuring throughout. We are deeply grateful for the thoughtful support and excellent care shown to our family and would highly recommend Lodge Brother to anyone in need of compassionate, professional service

Risposta di Lodge Brothers (Funerals) Ltd
The greeting we received was very thoughtful and caring in both branches and our funeral went smoothly as a lot the arrangements were made to meet our wishes.

Risposta di Lodge Brothers (Funerals) Ltd
Following my Mother's death, all the staff at Lodge Brothers were fantastic. Sympathetic, thoughtful, positive, and with an unerring ability to understand what mattered to us as a family, and what didn't in planning the time after her death, and then the funeral. Every family must be different in this way, and I'd trust all the staff I met to help anyone at this difficult time.

Risposta di Lodge Brothers (Funerals) Ltd
Thoroughly professional compassionate and helpful throughout the whole process. Shannen Lewcock was brilliant at taking me through the process and making sure everything was covered. Kind compassionate and understanding. James the conductor and his team were superb on the day.

Risposta di Lodge Brothers (Funerals) Ltd
Everything was professional and kind and sympathetic, understood exactly what the feelings were .
Helpful and encouraging when I was faulteting .
I would recommend Lodge brothers englefield gree 100%

Risposta di Lodge Brothers (Funerals) Ltd
Angela and the team in the Northolt office are a credit to Lodge brothers, they make an unpleasant occasion as stress free as possible, would highly recommend

Risposta di Lodge Brothers (Funerals) Ltd
Kind and gentle manner from first phone call. No rushing explaining each step. Nothing too much trouble, finding out about special vehicle. And arranging Celebrant

Risposta di Lodge Brothers (Funerals) Ltd
Kind, respectful and welcoming staff. Everything explained, efficiently arranged and tailored to my wishes. Beautiful casket, and the service ran smoothly. Wonderful celebrant. Would highly recommend.

Risposta di Lodge Brothers (Funerals) Ltd
Exceptional experience at a very sad time - all of our interactions had understanding, patience, professionalism and empathy.
Kept informed, clear instructions, and the service was well orchestrated and managed.
Really couldn’t recommend them more highly.

Risposta di Lodge Brothers (Funerals) Ltd
Lodge Brothers in Weybridge treated my mum with great respect and dignity from the moment she passed.
Jo in the Weybridge office was caring, sympathetic and professional through every interaction with our family. She made the whole process, which seems daunting when you have just lost a loved one, as easy as possible through her knowledge and empathy.
Sharon, who managed things on the day of the funeral, made sure everything went exactly as planned through her calmness and professionalism.
Overall the whole family felt very grateful to all Lodge Brothers did for my mum and us.

Risposta di Lodge Brothers (Funerals) Ltd
Regarding my mother Violet May Woolveridge 26/10/26
interred by Lodge Brothers at Borough Cemetery Richmond upon Thames, 23 October 2023.
My mothers presentation was poor and shoddy in the chapel, asked to bring in clothes but on seeing her only the top half of her was showing, she looked scrunched up in the coffin, hair unwashed, i know because i know what her hair looks like clean, too much wax on her mouth i could not apply lipstick that was offered. The celebrant was told of my requirements which were not fulfilled to my request, and i had a phone call from the Thames Ditton branch days before the service about music that the celebrant should have dealt with, the undertakers were first class, i believe the head undertaker was Paul.

Risposta di Lodge Brothers (Funerals) Ltd
Susi was extremely caring and considerate when we met and helped us through a difficult emotional time. She explained to us in detail what services were available and was so helpful Everything was so well organized The guys on the day of the funeral were kind and respectful of our needs. Thank you so much

Risposta di Lodge Brothers (Funerals) Ltd
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.