Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Leggi di più
L'azienda ha risposto
Took payment for a “ stock “ item then said it would be a month delivery without even asking if a refund would be preferred. Not good business practice
L'azienda ha risposto
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Leggi di più
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Leggi di più
L'azienda ha risposto
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Regno Unito
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So had an issue with locking mechanism (door shut) bought a spreader kit from here, worked 1st try awesome bit of kit. Then purchased a new mechanism and fitted in under an hour (watch the vids)
Lockstation data breach leaked my sensitive information such as phone, home address, email on April 2024 and instead of informing the clients i am hearing it from Digital Footprint scanner.
For a company that makes locks and handle sensitive information about lock and keys, it is not doing a good job of keeping its own door locked.
ps: Verbatim from MalwareBytes, also confirmed by the Google Dark Web Monitor Scan as well
"On an unknown date, data reported to
belong to LOCKSTATION, whose
headquarters are located in the United
Kingdom, was exfiltrated. The stolen
data includes full names, email
addresses, physical addresses,and
may contain other compromised user
details. This breach is being publicly
shared on the Internet."

Risposta di Lockstation
Fully functioning replacement keys all working perfectly and quick no-fuss delivery.
Very simple website, ordering and purchasing us incredibly easy!
Great options in parts and excellent delivery service
Lockstation were very easy to deal with and answered my queries promptly. The locks are perfect and exactly as described 10/10. The delivery service they use is awful and are damaging the company. Royal Mail took 7 days to deliver, three of those days my goods lay at their depot then another 4 days in transit from England to Northern Ireland. Lockstation are not to blame for this, hence 5 stars but they should seriously look at better transport methods as customers will blame them and this could have been 1 star. This was tracked 24 service and I’ve had goods received from China faster.
Item exactly as required. A few days wait for delivery but that’s no problem
They had a good site easily found what I required ordered and delivered promptly
I did buy lock for £150 with next day delivery. This was thursday 6th of march. Today is 12th of march and i still did not get it. Never been in my house. No leaflet from parcel force. They refusing every refund. Did not get comfirmation. Absolute joke. Ridiculous what they can do. Nobody should buy from them. Use othe seller..thy will rob yur money
Parts arrived in good time and although 1 item was defective, they replaced it promptly with no fuss. Good value.
I ordered the wrong items and was able to change my order without any quibbles
I bought a Mira lock for a patio door, I spent over 2 hours trying to get it to lock, eventually I concluded there was something not right , It cost me to send it back, and then they charged around £ 6 to put back into stock no answer re if the lock was faulty. Meantime I bought the same type mila lock from my local shop fitted it and fine , I brought this to there notice and requested my £ 6 be returned they said the lock was checked and was not faulty . I disagree . So they have the lock and I am about £ 9 down with return costs .
The replacement part arrived the next day as requested. It fitted easily. It works perfectly
Items where as described, well packaged, good quality and fitted perfect, would recommend
Very Poor Customer Service and feels like i have money stolen from me.
Got exactly the right item I needed, and it was easy to find it on the website and confirm the detailed dimensions (something that not all other companies do). Price was OK. Shipping cost on the high side. Kept well-informed and no problems with delivery. V good overall.
Ordering and payment was simple, and my ordered arrived in 48 hours , bang the day and times specified.
Quality of goods where excellent and was exactly the size and colour I required I will be ordering more from locks lockstation, well done and thank you.
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