Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Leggi di più
L'azienda ha risposto
Took payment for a “ stock “ item then said it would be a month delivery without even asking if a refund would be preferred. Not good business practice
L'azienda ha risposto
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Leggi di più
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Leggi di più
L'azienda ha risposto
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
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Had a couple of hiccups to start with just because of their new phone system. Web site was easy to order next day delivery didn’t happen but they refunded the postage all parts were correct and what I ordered. Prior to buying from this company I spent ages trying to get the hinges I needed they had them. Will definitely use again

Risposta di Lockstation
Delivery was quick and it was easy to order what I needed. The master key works great as I have two locks of the same series but different numbers. Wasn't sure if they needed separate keys so just ordered a master one. Thank you

Risposta di Lockstation

Risposta di Lockstation
Didn't know my exact model , wanted to DIY to save some cash cheapest offer from a locksmith was 200 with their help i got the correct lock and installed for 80 thanks to the team for help

Risposta di Lockstation
Thank you very much Aldridge for the new account

Risposta di Lockstation
Great quality locks at a very reasonable price and fast delivery. Excellent communication and all round service, highly recommended.
I ordered an expensive padlock from Lockstation on 11th October. I tried today to contact the company to find out if my lock had been despatched.
Instead of speaking to someone and getting an update I was left concerned as to whether this site is genuine??
I phoned three times, waiting, whilst I listened to their repetative jingo tell me how great they are but each time got cut off. I tried to speak to deliveries and also to sales. I never actually got to speak to a human. The website has not been updated since Saturday when I placed my order which says they are preparing my order. How many days does it take a "professional" business to put a padlock into the post?
A professional company should have people to answer the phone and tell me has my order been dispatched yet? This is my first order and I am NOT impressed.
Update: 16th October 10.30am
So my padlock arrived from Lockstation this morning but they sent me the WRONG padlock. I checked the order, just to confirm it was their mistake not mine. So I tried phoning Lockstation but they are continuing to have phone problems because I was cut off as I waited on hold. I called back a second time, this time selecting the sales option and got through.
They have apologised and said they would send out the correct padlock today along with a label so I can send the other one back. Hope this gets resolved in a couple of days but I would not use them again.

Risposta di Lockstation
Ease of use good service and delivery times will use them again
Bought the Souber Tibbe lock picks, clockwise and anti-clockwise. Easy to order, arrived quickly and most importantly- they work. One happy customer
Kept me updated when parcel was despatched and gave me all the info and tracking number for the parcel.
The website is easy to navigate and find what I wanted, the ordering and paying process was simple and seamless and I was kept fully informed during the delivery, which was speedy. If I have a query about an order or need more information or advice the staff are knowledgeable and very pleasant.
Ordered products that were available but they weren’t actually in stock. Kept been told it would be another months before they heard from their supplier. Waited months and nothing changed.
Website easy to use, ordered and arrived - brilliant job - thank you.
Their good attitude was the best omen I could have had for a better service, and this proved correct. Thank you Lockstation
Very easy to find product on the Lockstation website from a wide range available at extremely competitive price. Excellent service delivery etc.
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