Great team in the show room in St Albans, really helpful. The products are amazing, whilst expensive the quality is great and so comfortable and above all else they look fantastic.
L'azienda ha risposto
Sede
Cambia sedeAlbert Bygrave Retail Park, North Orbital Road, AL2 1DL St Albans, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We love the sofa, it is perfect for us, and we enjoyed our experience buying it with Loaf. I had not realised that Loaf provided such a good service, or sold such good sofas!
L'azienda ha risposto
Having ordered some swatches online we decided we needed to visit a loaf ‘shack’ to confirm our thoughts and have a sit on our potential sofa purchase. On arrival Ellen took us under her wing and help... Leggi di più
L'azienda ha risposto
After previously buying a sofa and an armchair from Loaf, which we love, we purchased a ‘Squishmeister Corner Sofa’ 6 months ago and have been very disappointed. The sofa feels seriously over-stuffed,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
Informazioni su Loaf - St Albans
Scritti dall'azienda
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Scritti dall'azienda
Informazioni di contatto
Albert Bygrave Retail Park, North Orbital Road, AL2 1DL, St Albans, England, Regno Unito
- 02031418300
4,6
Eccellente
121 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super helpful and knowledgeable staff
Super helpful and knowledgeable staff, excellent showroom selection of products and colours, transparent order process. And most of all, a very comfy product!
7 febbraio 2026
Risposta di Loaf - St Albans
Hi Bradley,
Thank you so much for your kind words!
I’m thrilled to hear you had a great experience with our team and loved the shack, product selection and comfort.
Your feedback truly means a lot to us and I'm so glad everything was transparent and enjoyable for you.
Warm regards,
Manny.
The help from the team in St Albans…
The help from the team in St Albans store was very valuable. They had great knowledge helping with colours size based on room etc.
The store is also well set out and has a great vibe.
1 febbraio 2026
Risposta di Loaf - St Albans
Hi Paul,
Thank you for your lovely feedback.
We’re delighted to hear the team in our St Albans store were able to help you with colours and sizing, and that you enjoyed the atmosphere while you were there.
We really appreciate you taking the time to share your experience.
Warm regards,
Cynthia
Great service from all staff
Great service from all staff. Friendly and helpful with a store full of lovely sofas.
1 febbraio 2026
Risposta di Loaf - St Albans
Hi Julie,
Thank you for taking the time to leave such a wonderful review!
It’s great to hear that you found our team friendly and helpful. It’s always our goal to create a welcoming environment where customers can comfortably explore our full range of sofas and find the perfect fit for their home.
Your kind words truly motivate our staff to continue providing excellent service and I’m thrilled you had such a positive experience with us!
Warm regards,
Manny.
Great service
Your loafer (didn't catch her name)
answered our many questions and help us arrive at the right choice in choosing our sofa.
2 febbraio 2026
Risposta di Loaf - St Albans
Hi Colin,
Thank you for taking the time to leave us a review.
I’m really pleased to hear that your in-store experience was so helpful, and that our team were able to answer all your questions and guide you towards the right sofa for you.
Warm regards,
Cynthia
Welcoming helpful staff
Welcoming helpful staff, excellent show room and easy shopping experience
1 febbraio 2026
Risposta di Loaf - St Albans
Hi Tim,
Thank you so much for your wonderful feedback!
I’m thrilled to hear that our team made you feel welcome and that you found our Shack both impressive and easy to navigate. Our goal is to make every shopping experience smooth, enjoyable and stress free and it’s great to know we succeeded in your visit.
I truly appreciate your kind words and look forward to welcoming you again in the future!
Warm regards,
Manny.
Great service
The ordering process was straightforward and well explained by the staff
31 gennaio 2026
Risposta di Loaf - St Albans
Hi Chris,
Thank you very much for your kind feedback.
It’s great to hear that you found the ordering process straightforward and well explained by our staff. Providing clear guidance and excellent service is very important to us and your comments will be shared with the team as encouragement.
I truly appreciate your support and look forward to welcoming you again soon.
Warm regards,
Manny.
Siri was very helpful and could answer…
Siri was very helpful and could answer all our questions
1 febbraio 2026
Risposta di Loaf - St Albans
Hi KW,
Thank you for your review.
We're pleased to hear Siri was so helpful and able to answer all of your questions.
Warm regards,
Cynthia
A very positive shopping experience.
The approach from the staff from the moment you enter the store is relaxed and totally non-pushy and so it is easy to ask questions and try everything out without any pressure. I did order a chair and later changed my mind about the fabric. One phone call sorted this out and the order was changed with no fuss.
25 gennaio 2026
Risposta di Loaf - St Albans
Hi Yelsel,
Thank you for your review.
It’s great to hear you enjoyed such a relaxed, pressure-free experience in store, and that changing the fabric later was sorted so easily over the phone.
Warm regards,
Cynthia
It was a joy
It was a joy. Advice available when requested but we were not hassled. Very professional.
1 febbraio 2026
Risposta di Loaf - St Albans
Hi Christine,
Thank you for your review.
We're delighted to hear you enjoyed the relaxed atmosphere and that the team were on hand with advice when needed, without any pressure.
Warm regards,
Cynthia
Friendly approachable staff
I did request samples online after seeing a piece of furniture I wanted, but I hadn't received anything, so I went to the St. Albans store. I didn't realise you had a sale on so a member of staff gave me all the information I needed and I went home with some samples to see what would match with my curtains. I returned the following day and placed the order. I had my dachshund with me both times, and the staff were super friendly to him. It was a lovely vibe going into the store.
1 febbraio 2026
Risposta di Loaf - St Albans
Hi Tracey,
Thank you for your review.
It’s great to hear the St Albans team were able to help with samples and sale information, and that your dachshund was made so welcome on both visits we love that!
Warm regards,
Cynthia
I spoke with Fabiana virtually at the…
I spoke with Fabiana virtually at the St Albans branch. Fabiana was very helpful and gave me a virtual tour and sent me a photo of the colour I was interested in laying on the Brioche sofa . I live North of Norwich so it is difficult finding time to get to St Albans in the time scale the sale was on. Fabiana also talked me through the cushions and the filling.
31 gennaio 2026
Risposta di Loaf - St Albans
Hi Antony,
Thank you for your review.
It’s great to hear Fabiana was able to support you virtually from our St Albans branch, and that the tour, photos and guidance on cushions and fillings helped you feel confident in your choice — especially with the distance involved.
I’m so pleased the experience worked well for you.
Warm regards,
Cynthia
Stunning showroom
Stunning showroom
The sales assistant was so helpful and full of enthusiasm for the products
Will definitely be returning
31 gennaio 2026
Risposta di Loaf - St Albans
Hi Roy,
Thank you for your review.
We’re so pleased to hear you enjoyed the showroom and that the sales assistant’s enthusiasm and helpfulness made such an impression.
We look forward to welcoming you back again soon.
Warm regards,
Cynthia
Knowledgeable staff and welcoming
Knowledgeable staff and welcoming. Very clear instructions about Loaf protocols.
I would like to mention Rosina(St Albans, about to move to Chelmsford ), who dealt with me on two occasions and was excellent.
I have bought many items from Loaf in the past and found all aspects of the service good.
31 gennaio 2026
Risposta di Loaf - St Albans
Hi Royce,
Thank you so much for your kind feedback.
I’m really pleased to hear you found our team knowledgeable and welcoming and that our protocols were clearly explained. Rosina will be delighted to receive your special mention, I’ll be sure to pass on your lovely comments to her and the teams in St Albans and Chelmsford.
Thank you for your continued support and loyalty to Loaf. It truly means a lot to us. I look forward to welcoming you back again soon!
Warm regards,
Manny.
Very helpful staff and plenty of…
Very helpful staff and plenty of swatches to choose a fabric
23 gennaio 2026
Risposta di Loaf - St Albans
Hi there,
Thank you for your review.
It’s lovely to hear you found the team helpful and that having plenty of swatches made choosing a fabric easier.
Warm regards,
Cynthia
Huge thank-you to Rosina, St Albans
Cannot praise Rosina (St Albans) too highly. Helpful, informed, professional and tolerant - we asked more inane questions than we should. Plus providing advice that was spot-on, covering subjects that we'd not thought about, but should have. Many, many thanks.
23 gennaio 2026
Risposta di Loaf - St Albans
Hi Colin,
Thank you for your review.
It’s wonderful to hear how helpful and knowledgeable Rosina was during your visit to St Albans I’ll be sure to pass on your kind words to her.
Warm regards,
Cynthia
I visited Loaf in St Albans as I was…
I visited Loaf in St Albans as I was looking at Sofas..Fabiana was amazing so accommodating and very helpful, helping me decide on which fabric.
We will be going back as I need a dining table and chairs.. hopefully Fabiana will be in store to help.
Thank you Fabiana 😁
14 dicembre 2025
Risposta di Loaf - St Albans
Hi Mandy,
Thank you so much for sharing this!
We’re delighted to hear about your visit to our St Albans store and how amazing Fabiana was, she’ll be thrilled to know she helped you find the perfect fabric. We’d love to welcome you back for your dining table and chairs and fingers crossed Fabiana will be there to help again. Thanks for choosing Loaf!
Kind Regards.
Paris
Great experience on sofa shopping
I had already looked at the website and ordered sample swatches for my colour choices before I went to the store.
The St Albans store was well laid out and the staff very helpful and left me to wander around on my own.
When I had made my decision with fabrics and sofa choice, the sales team were great. I was assisted by Sirisha who confirmed all my order and explained delivery timeframe.
All in all a great experience and a nice touch with bottles of water and biscuits 👍🏻. Wish I had brought my dog as he could have tried out the dog beds!
21 gennaio 2026
Risposta di Loaf - St Albans
Hi Elizabeth,
Thank you for your review.
It’s lovely to hear you found the website and swatches helpful ahead of your visit, and that the St Albans store felt welcoming and easy to browse at your own pace. I’m also pleased Sirisha was able to support you with your final choices and explain the delivery timescales clearly.
Warm regards,
Cynthia
Was able to do most of our research…
Was able to do most of our research online. This was followed by a quick trip to your beautifully laid out and welcoming store where our chosen sofa could be tested out for comfort and some final measurement, and the fabric selected irl. Transaction carried out there and then with helpful and friendly staff member.
20 gennaio 2026
Risposta di Loaf - St Albans
Hi Anthony,
Thank you for your review.
It’s great to hear you found the mix of online research and an in-store visit helpful, and that the team were friendly and welcoming when finalising your sofa choice.
Warm regards,
Cynthia
Great service at Loaf St.Albans
19 gennaio 2026
Risposta di Loaf - St Albans
Hi Elaine,
Thank you for your review.
I’m pleased to hear you received great service at our St Albans store.
Warm regards,
Cynthia
Risposta di Loaf - St Albans
Hi RB,
Thank you for your review.
It’s great to hear you found the team friendly and enjoyed the wide range of fabrics and colours.
Warm regards,
Cynthia
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.