LighterLife UK Ltd Recensioni 

282
•
TrustScore 4.5 su 5

4,6

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Valutata 3 stelle su 5

No mentor support for first 3 weeks despite entering into a subscription so should have had mentor support from day 1 as per contract so really poor service. Having completed LL before I was aware of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pure gold. The group work with Natalie Fernando has been transformative, it's continuing to make a huge positive difference to me every day even though I thought I was beyond repair at the age of 60+... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When you think you are too old and your metabolism slowed down making you losing weight too hard, then this diet always works. Not always easy to stick to it but great support to help you to get most... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My mentor is Natalie Fernando. I have just completed my second 12 week block & I am 5st lighter. It's an ongoing journey as my goal is big. Natalie is very responsive & goes above & beyond to ex... Leggi di più

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Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

282 recensioni

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4,6

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(282)

72 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

you listen when there is a problem

you listen when there is a problem, and you make sure what you do is medically safe for each individual.
it works

27 giugno 2026
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Risposta di LighterLife UK Ltd

Safely supporting out clients is crucial. It's great that you feel listened to, wishing you all the best on your journey.

Valutata 4 stelle su 5

Very attentive mentor

Very attentive mentor. Personally
am not fully committed and have declined the on-line meetings. Am sure they help but am
not yet ready to participate. Have other commitments that get priority.

21 giugno 2026
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Risposta di LighterLife UK Ltd

Mentors provide great support an guidance during your journey so please do reach out if you need to. We also have a wonderful Facebook community too so please take a look :)

Valutata 5 stelle su 5

Easy to order and edit my subscription

Easy to order and edit my subscription, quick delivery, good food choices and brilliant mentor, Natalie. Plus, I’ve currently lost almost two stones in just under two months! (I would say that’s the icing on the cake, but I’ve stopped thinking about cake for a little while!)

11 giugno 2026
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Risposta di LighterLife UK Ltd

It's fantastic to read that you've lost almost 2 stone in under 2 months - congratulations! Our product variety is great and the Mentor and group support are key in long term change :)

Valutata 5 stelle su 5

The delivery of products is efficient.

The delivery of products is efficient.
The mentor support individually and in group meetings are a great support and makes compliance to the program manageable.
I feel much healthier & enjoy exercising again . I am in my 6th week of VLCD and the results are amazing.

I would happily recommend LL to my friends and family looking to shed some weight off.

25 aprile 2026
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Risposta di LighterLife UK Ltd

Mentor and group support is incredible, it is so significant in lasting change. Its fantastic to read that you've had a great 6 weeks on plan, congratulations!

Valutata 5 stelle su 5

I began my Lighter Life journey in…

I began my Lighter Life journey in January, and what an incredible transformation it has been. Alongside a group of ten, we set out together, guided every step of the way by the unwavering support and encouragement of our amazing mentor.

Over the months, I’ve lost more than three stone, but more importantly, I’ve gained something far greater, a deeper understanding of how to sustain a healthier lifestyle for the long term. This experience has been about so much more than weight loss, it’s been about breaking free from the cycle of yo-yo dieting and building something lasting.

I’m truly grateful to Lisa Blair for the inspiration and guidance throughout, I can’t recommend her more highly. And to anyone considering taking the first step, trust yourself and go for it. It might just change your life.

6 gennaio 2026
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Risposta di LighterLife UK Ltd

Thanks for sharing your experience and congratulations on your transformative journey. It's incredible to read how life changing this has been for you. Mentor and group support is so powerful for lasting change. We'll share your words with Lisa, they will definitely mean a lot.

Valutata 4 stelle su 5

Hi LighterLife is very supportive and…

Hi LighterLife is very supportive and easy to follow, it works! Only concern it’s a little bit pricey but if you need something that works this does so it’s worth it

9 giugno 2026
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Risposta di LighterLife UK Ltd

We love that you've found the plan supportive and easy to follow, congratulations on your success. Please take a look at our website at our subscription and Stone in a box which offer some fantastic savings.

Valutata 5 stelle su 5

Wanted to share my positive experience…

Wanted to share my positive experience of my Lighterlife journey. I have lost over 3 stone, which has left me feeling incredible. I achieved this with the support of our group mentor Lisa Blair, her knowledge, dedication in supporting our group has been exemplary. Lisa set up a wattsapp group which has enabled the group to chat outside of our weekly zoom meetings and having the wattsapp group gives everyone the chance to chat and share ideas and gain additional support when needed. Our group members have all been successful in their personal journeys and it has been amazing to share our achievement together. The whole Lighterlife experience -community has and continues to be excellent and I’m so pleased I joined.

16 giugno 2026
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Risposta di LighterLife UK Ltd

Congratulations on your incredible weight loss, it's wonderful to read that you've had such an amazing and supportive experience. Mentor and group support is key and we'll certainly pass on your feedback to Lisa. We're thrilled to have you as part of the LighterLife community.

Valutata 5 stelle su 5

The mentor who is there for you at any time is a real bonus.

Having a mentor who understands how you feel plus the group sessions makes you feel you are not in it on your own and hearing of others experiences can be inspiring

10 giugno 2026
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Risposta di LighterLife UK Ltd

This is fantastic to hear, thank you. Our Mentors and the group support are key in exploring our relationship with food and working toward lasting change. We love that you have been inspired by the other clients in your group. Wishing you all the best.

Valutata 1 stelle su 5

Lighterlife, I wouldn’t bother

Lighterlife products are expensive, but it works if you have the right mentor for you, and they are not all the same.
My mentor has been fantastic and I’m currently part way through my second 12 week programme with her, she went through the Lighterlife programme herself and is currently in management so can empathise with everything we’re going through and is just amazing.
Now think how I, and the rest of the group, felt when on Friday we received an email saying that she had left “with immediate effect” but they were there to support us!
So we’re left high and dry, spending £70 per week, taking weeks, or months, to find a mentor we can relate to, and then get unceremoniously dumped. Presumably they’re just going to tell another mentor to take our next group session and assume we’ll be happy with that.
Mentors like ours are worth their weight in gold, they are also franchisees and not employees, what do Lighterlife therefore gain by removing a mentor? What do they think it does to us, the customers who provide their income?
What do they think it does to that mentor who also has bills to pay and this is their business, to have the rug pulled away “with immediate effect”.
How can anyone trust Lighterlife when they treat people like this. You sign up for a programme at great expense and expect to get continuity in mentor support.
I’m disgusted Lighterlife, get your act together, we’re not just numbers we’re human beings, customers, clients and deserve better than you’ve just given us.
If you are reading this because you’re thinking about following the programme then I’d think again and find someone who can deliver what you sign up for, with who you sign up with.

22 maggio 2026
Non scritta su invito
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Risposta di LighterLife UK Ltd

We completely understand how upsetting and disappointing it is when a Mentor moves on, particularly after strong relationships are built, this reinforces the benefits of having a Mentor to support you through your weight loss and weight management journey.

Mentors leave for many different reasons, and we fully recognise the positive impact your Mentor has had with yourself. We are unable to discuss the circumstances surrounding your Mentors departure, it is personal to her, but our priority remains you and ensuring you continue to receive safe, professional, and consistent support you have previously received. We have a highly skilled and committed team of Mentors available to provide you with the group and support and have sent several communications to the affected clients to explain how we will support you moving forward, and that we will continue to run your group on the same day at the same time with a different Mentor who is committed to building an equally strong relationship with you.

Valutata 1 stelle su 5

Short sighted and inappropriate!

Mentors have been overwhelmingly good, but as a company I have felt like I have been let down. Difficult to get hold of information, and today I have been emailed and told that my mentor is no longer with LighterLife, effective immediately. I, as with many others, am on an intensive 12 week programme and feel blindsided by this cut off. There was no warning and our mentor wasn’t able to prepare us or transition us to an alternative mentor. My post on Facebook has had a cookie cutter response and comments have now been stopped. We no longer have a telephone line to access / enquire. The packs are expensive and effective but only in conjunction with mentor support. For a company that claims to understand addiction and mentor support, this sort of behaviour is incredibly inappropriate. As soon as my packs run out, I’m done. I’ll support companies that treat their employees and supporters with dignity and respect.

22 maggio 2026
Non scritta su invito
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Risposta di LighterLife UK Ltd

We completely understand how upsetting and disappointing it is when a Mentor moves on, particularly after strong relationships are built, this reinforces the benefits of having a Mentor to support you through your weight loss and weight management journey.

Mentors leave for many different reasons, and we fully recognise the positive impact your Mentor has had with yourself. We are unable to discuss the circumstances surrounding your Mentors departure, it is personal to her, but our priority remains you and ensuring you continue to receive safe, professional, and consistent support you have previously received.

We have a highly skilled and committed team of Mentors available to provide you with the group and support and have sent several communications to all affected clients to explain how we will support you moving forward, and that we will continue to run your group on the same day at the same time with a different Mentor who is committed to building an equally strong relationship with you.

Valutata 5 stelle su 5

3 stone down and still going strong!

I’m still on the weight loss part of my Lighter Life journey. I started in January and have lost over 3 stone so far - still a long way to go. I was worried before I started that I wouldn’t be able to stick to it, however the tools we learn about in group each week with our wonderful mentor Lisa Blair have made such a difference in helping me to understand and reframe my relationship with food. As well as this, the encouragement and support from my mentor and amazing group members has been invaluable in keeping me motivated. Definitely recommend!

7 maggio 2026
Non scritta su invito
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Risposta di LighterLife UK Ltd

Congratulations on your incredible journey so far - Losing over 3 stone since January is absolutely incredible. We'll share your feedback with Lisa, thank you - Mentor and group support is invaluable as you say and truly makes difference in exploring your relationship with food and changing behaviours for the future.

Valutata 5 stelle su 5

Quick, safe and healthy weight loss- for life!

The plan is excellent, with really nutritious products and fantastic 1-1 and group support from your mentor. It is the only weight loss plan that has worked long term for me, with results being achieved both quickly and safely. I now feel fitter and healthier, and have been given the tools to keep it up for life

16 aprile 2026
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Risposta di LighterLife UK Ltd

Thank you so much for sharing, its wonderful to read that you're feeling fitter and healthier as a result of your journey. Group and Mentor support give you the tools for lasting change and its fantastic that this is working for you long term. The products are great too!

Valutata 4 stelle su 5

The support of mentor Lisa Blair who…

The support of mentor Lisa Blair who has been really supportive. Quick weight loss but will struggle with costs now that I have retired.

22 aprile 2026
Non scritta su invito
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Risposta di LighterLife UK Ltd

Mentor Support is key, it's great to hear that you've had such a great experience. Please take a look at our website at our subscription and Stone in a box which offer some fantastic savings.

Valutata 4 stelle su 5

Great diet and support but expensive

Great diet and support but expensive. So can only do so many weeks.

20 aprile 2026
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Risposta di LighterLife UK Ltd

We're thrilled that you've had a great experience. Group support and our extensive product range is brilliant. Please take a look at our website at our subscription and Stone in a box which offer some fantastic savings.

Valutata 5 stelle su 5

I’ve been on LighterLife for three weeks

I’ve been on LighterLife for three weeks now and I’m really enjoying the journey. My mentor, Natalie, has been fantastic—so supportive and encouraging. Managing and adjusting my subscription and food pack choices has been very easy.

I’ve also just joined the “Recreating Me” 12-week programme and am looking forward to the next 11 weeks with a lovely, supportive group. All the emails I’ve received from LighterLife have been informative and motivating.

So far, so good—I’m really grateful to be part of LighterLife and everything it offers.

13 aprile 2026
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Risposta di LighterLife UK Ltd

We'll be thrilled to share your experience with Natalie, Mentor support is key and its great to read that you've enjoyed your first 3 weeks. Wishing you continued success in your Re-creating Me group.

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