Leisuretime by Toureasy Recensioni 

1208
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We went on the Stratford upon Avon /Cheltenham trip on 9th /10th August. The whole trip was excellent. We stayed at Stratford Manor Hotel & Spa, spotless hotel with lovely staff and lovely food. But w... Leggi di più

Valutata 5 stelle su 5

Wonderful holiday to Klosters in Switzerland. The Bernina Express, Arosa Bahn and St. Moritz tours were all stunning and my hotel, The Silvretta Park was incredible. From my pick up point in S.Wal... Leggi di più

Valutata 5 stelle su 5

Linda at leisure time was amazing from start to finish which made our holiday at the isle of white, we took the mystery holiday and we just knew a days earlier. It was a different hotel than what... Leggi di più

Valutata 4 stelle su 5

A good trip that ticked many boxes - mainly Canterbury, Whitstable and Sissinghurst Castle. Being picked up and dropped off along the M4 was so convenient. The hotel where we stayed, Judd's Folly... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. Autolinea
  3. Agenzia di escursioni turistiche in autobus

Scritti dall'azienda

COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,7

Tutte le recensioni

(1208)

37 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Location and hotel disappointing…

Location and hotel disappointing however the holiday overall was great . Karl our driver very good. So why am I having a moan ? Sandown nothing there derelict hotels on sea front no shops and no decent restaurants however food was included at the hotel. The hotel when I went on there website said and I quote major refurbishment in 2025 not sure where in the hotel this had taken place the hotel was also very dark and gloomy. No staff available over night. Some rooms cleaned on Sunday not all bearing in mind only 27 guests staying? I was left with the feeling you get what you pay for. I would go back to the Isle of Wight again BUT not Sandown or the Burlington hotel

4 luglio 2025
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Risposta di Leisuretime by Toureasy

Thank you for sharing your thoughts on your trip to the Isle of Wight and Burlington Hotel. We are currently reviewing our programme to the Isle of Wight as resorts such as Sandown are really struggling to deliver a decent visitor experience, as you note. Also, whilst the Burlington is advertised as a budget hotel option, you should have been able to enjoy your stay more. Our apologies for all that but we're still really happy that you enjoyed the holiday overall.

Valutata 5 stelle su 5

Absolutely stunning trip to Andre Riux

Everything from the booking staff Jock and Roy the drivers were fantastic fun and so well run.Hotel in Nimar lovely including the breakfast and the trip to MAASTRICH fantastic and the show was better than we expected so well organised from the booking into the Hotel ... the times of the trips was superb so much fun thank you for a wonderful time and definately anyone wanting to see Andre Rieux use this company .Simply the best....

2 luglio 2025
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Risposta di Leisuretime by Toureasy

Wow! Thank you so much and we are just so pleased that you enjoyed your trip to see Andre Rieu so much :-)

Valutata 4 stelle su 5

The bus was comfortable and our driver…

The bus was comfortable and our driver Carl was very helpful and friendly. The hotel was a bit tired and my room had not been made up. The staff were very apologetic and I was given another room that was very small ,it's usually given to single people not couples. I was given some drinks vouchers as an apology.

5 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks for letting us know and we're sorry about the issue with your room. Hopefully, the room was not too small and you managed to enjoy the drinks vouchers? We're glad - but not surprised - that Carl did such an outstanding job.

Valutata 5 stelle su 5

Had a great time at isle of white,and…

Had a great time at isle of white,and enjoyed the trips

4 luglio 2025
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Risposta di Leisuretime by Toureasy

That is wonderful to hear and thanks so much for letting us know how much you enjoyed your weekend at the Burlington Hotel on the Isle of Wight.

Valutata 5 stelle su 5

Norfolk Hotel, Jersey

This hotel is advertised as a 2 star but it should be more.
The staff are lovely and nothing was too much trouble, entertainment a few nights with Brian from reception doing a quiz on a Monday night was really good.
We were dinner, bed breakfast, the food was lovely and hot with good portions and choices on both sittings, our waitress Ana was brilliant.
The rooms were very large with plenty of storage, clean light and airy, we will definitely go back.
The service supplied by leisuretime was really good value for money and the drivers are excellent.

21 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you for taking the time to leave such a brilliant review and we are thrilled at how much you enjoyed your holiday to Jersey.

Valutata 4 stelle su 5

Pleasant driver even managed to stay…

Pleasant driver even managed to stay cool when there were complaints about air-con. Thankfully he listened to the majority

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks for letting us know and we're glad that you enjoyed your weekend.

Valutata 5 stelle su 5

Leisure time is a fantastic coach…

Leisure time is a fantastic coach company. Had a great day trip to the Cotswold Wildlife Park. Our driver was very informative, chatty and funny, and the coach was very comfortable.

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you very much for such a wonderful review and we just love taking you away!

Valutata 4 stelle su 5

Hotel really clean and staff lovely

Hotel really clean and staff lovely. A couple of recommendations
1. The bar wasn’t open until 5.00 every day so couldn’t get a drink anywhere or a snack.
2. The bath/shower should have handrails

21 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks for your observations/suggestions. The hotel is a relatively small family run affair and so that means they cannot always have all their facilities open but there are a large number of other establishments within a short walk of the hotel that offer a range of food and drink options. With regard to the bath handrails, this is not always possible and these remain entirely optional for hotels so unfortunately there is not too much we could have done about that. We're glad you still enjoyed the holiday, though.

Valutata 5 stelle su 5

amazing time

amazing time . driver nigel was absolutely fantastic

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Fabulous! It is great to hear how much you enjoyed your Tribute Break to Torquay.

Valutata 4 stelle su 5

Mostly an excellent tour

Mostly an excellent tour. Bus driver was very considerate and contributed substantially to the success of the tour. Hotel (Leonardo, Gateshead) mostly good, with pleasant staff, good food and a comfortable room, but the bathroom was in a poor state of repair ... not least of the problems was that the door handle kept on falling off! So one star off for the hotel deficiencies, but overall we were happy with the holiday.

27 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you for your review and we're obviously very pleased that you enjoyed your holiday to Newcastle and the North East. We are really sorry about your bathroom and will raise the issues with the hotel as door handles should definitely not fall off!

Valutata 5 stelle su 5

Great Value Holiday From Toureasy.

Excellent value and service from Toureasy on our trip to Jersey. Everything was very well organised with local pick up and drop offs. Hard to find a better value holiday.

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you! We're just happy that you enjoyed your Jersey holiday so much and appreciated the value offered.

Valutata 4 stelle su 5

Value for money

Nice start to see Josh was our driver as usual he was friendly helpful and nothing was too much trouble for him hotel was good staff helpful friendly and the food was really good

23 giugno 2025
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Risposta di Leisuretime by Toureasy

Great! Thanks for letting us know and lovey to hear how helpful Josh was.

Valutata 5 stelle su 5

Day Trip to Cotswold Wildlife Park &…

Day Trip to Cotswold Wildlife Park & Gardens

Lovely day out. Coach was on time. Weather was good. Driver kept us informed and everyone got back on the coach at the designated time to come home.

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you so much for letting us know and we're just happy that you enjoyed your day out so much.

Valutata 4 stelle su 5

Neil Diamond Tribute Trip

Firstly a big thank you to Nigel our driver. He was excellent, both entertaining and professional.

The value of the trip was good and the hotel and hotel location was excellent.
Food in the hotel was what I expected, but they do need a decent coffee machine in the reception.
The tribute act was ok. Certainly not a brilliant Neil Diamond, but he did redeem himself with the second half of his act.

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks for your feedback and we're glad that you enjoyed your Tribute Weekend and that Nigel did such a good job. Also relieved that Neil Diamond redeemed himself in the second half!

Valutata 2 stelle su 5

Went to Blackpool 27june got on the…

Went to Blackpool 27june got on the coach in sarn went uesal pick then went into Bristol which took us out of our way stopped for 45 minutes never stopped again for about 3 hours and he only stopped then because someone on the bus asking him coming bk wasn't much better he only stopped once would definitely think twice about going again especially if it was the same driver and the same route didn't get home until gone 6

27 giugno 2025
Non scritta su invito
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Risposta di Leisuretime by Toureasy

We aare sorry for the diversion to Bristol Aztec on this trip. It was made as a gesture of goodwill to pick up a customer that had been unable to travel on a previous holiday. Reflecting on that decision now, we probably should not have done it and apologise for the extra travel time. With regard to your driver on this trip, he was new to us but we can confirm that he will not be driving on future trips for us. We hope you enjoyed Blackpool when you got there!

Valutata 4 stelle su 5

Newcastle/ Durham experience

The driver of the coach Keith was amazing. Excellent driver as you expect but keep us inform every step of the hole week. The hotel gave good food but we asked to change rooms as it was so nosey and they put us in a room which had a very bad smell. So had to change rooms again which was fine. The hotel was in a good location

23 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks for your feedback and we're glad you enjoyed your trip to the North East. We're really sorry about the room issues you had at the hotel but glad you persevered and ended up with a room you were happy with.

Valutata 5 stelle su 5

Well organised tour

Well organised tour, on time, comfortable coach. Hotel was lovely, very clean, staff very good.

21 giugno 2025
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Risposta di Leisuretime by Toureasy

That is wonderful to hear and we are thrilled that you enjoyed your holiday to Jersey with us so much.

Valutata 5 stelle su 5

Girls away day

We only went for 2 days down to the riviera in Torquay and what a fabulous time we had from the time we got on the bus until we got off , hotel great evening entertainment fabulous and to top it Nigel the driver was brilliant,well done 👍

28 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks so much for letting us know and we're really pleased that you enjoyed your Torquay Tribute Break to the Riviera so much.

Valutata 4 stelle su 5

Driver on time for our pick up

Driver on time for our pick up. Pleasant man but not overly friendly. We were not able to go to Cowes, so alternative place to visit was chosen for us, which could have been somewhere more pleasant or we could have had more time in Yarmouth. We were not consulted in this matter. Otherwise all good.

27 giugno 2025
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Risposta di Leisuretime by Toureasy

Thanks for your feedback an we're glad that you enjoyed your weekend on the Isle of Wight but sad that you did not like our alternative excursion. We are glad it did not spoil your holiday, though.

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