Leisuretime by Toureasy Recensioni 

1208
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We went on the Stratford upon Avon /Cheltenham trip on 9th /10th August. The whole trip was excellent. We stayed at Stratford Manor Hotel & Spa, spotless hotel with lovely staff and lovely food. But w... Leggi di più

Valutata 5 stelle su 5

Wonderful holiday to Klosters in Switzerland. The Bernina Express, Arosa Bahn and St. Moritz tours were all stunning and my hotel, The Silvretta Park was incredible. From my pick up point in S.Wal... Leggi di più

Valutata 5 stelle su 5

Linda at leisure time was amazing from start to finish which made our holiday at the isle of white, we took the mystery holiday and we just knew a days earlier. It was a different hotel than what... Leggi di più

Valutata 4 stelle su 5

A good trip that ticked many boxes - mainly Canterbury, Whitstable and Sissinghurst Castle. Being picked up and dropped off along the M4 was so convenient. The hotel where we stayed, Judd's Folly... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. Autolinea
  3. Agenzia di escursioni turistiche in autobus

Scritti dall'azienda

COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,7

Tutte le recensioni

(1208)

37 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Wonderful new experience

We have recently returned from a 14 day cruise to the Norwegian Fjords aboard Ambassador Ambition which we booked through Leisuretime Online.
We travelled with our two daughters and boarded the coach at Newport for the trip to Bristol. Our cases were next seen outside our cabins,all trouble free.
The itinerary was fantastic with amazing scenery of the Fjords with snow-capped mountains that will last in our memories.
The ship's crew were great especially Harold and Harvey our waiters in the Buckingham restaurant. On board entertainment at the Palladium was brilliant as good as the West End.
On arrival back at Bristol our coach was ready to take us back home after a wonderful cruise.

Would we cruise with Ambassador again? Yes it's a smaller liner than the big liners, but all the crew were friendly and helpful.
Would. We travel/book with Leisuretime again? Definitely, just booked with them for a 13day cruise aboard Ambassador Ambience in November to celebrate a big anniversary

29 giugno 2025
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Risposta di Leisuretime by Toureasy

Thank you so much for taking the time to leave us such a lovely review and we are thrilled that you and your family enjoyed the experience so much. We hope you have a faabukous time in November.

Valutata 5 stelle su 5

Our first coach holiday

Our first coach holiday, when we booked it we were wondering if it would be right for us.
We were greated with a warm welcolm from Ray the driver. Ray was professional with great humour through the tour. Providing all his guests with clear information and really getting to know all our little quirky ways . Felt in good hands, a very careful considerate driver. On call 24 hours throughout.
Our trip was to the Lake District in Barrow. Unfortunately Barrow is a little run down with most of the town being boarded up. Bit didn't spoil our stay as we had organised trips each day.
The Holiday Inn hotel more than made up for the area. Such friendly happy staff where nothing was to much trouble. Good selection of food, where the hotel were happy to tweak the menu to suit your needs.. Very clean and comfortable hotel.
The Lake cruise in Bowness was my favourite trip with stunning views.
All in all a great first coach holiday for us. Big thank you Ray a lot of that was down to you. The group of people on the coach were friendly and really gelled together.

24 luglio 2025
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Risposta di Leisuretime by Toureasy

We love hearing from people travelling on a coach holiday for the first time and we're really pleased that you enjoyed the experience so much. You are right, Ray is an absolute gem. We hope to see you travelling with us again.

Valutata 5 stelle su 5

Llandudno weekend

Brilliant time with Leisuretime by Toureasy in Llandudno at the four oaks hotel excellant company to travel with very friendly staff and drivers been travelling with you a lot and never had no complaints

4 luglio 2025
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Risposta di Leisuretime by Toureasy

Lovely! Thanks so much for letting us know,

Valutata 5 stelle su 5

One of the best holidays…

Was our first coach holiday experience so we were a little dubious at first. Our minds were put at ease once we boarded and met the coach driver and rest of the passengers. From beginning to end this holiday was one of the best we experienced.
Coach comfortable no issues at all.
Coach driver experienced very knowledgable very supportive towards the passengers gave clear and excellent guidance and kept all in the loop. Driving was fantastic and dealt with some crazy and at times rude drivers with the utmost of courtesy despite their challenging behaviour. Went above and beyound for all.
Hotel our room was amazing comfortable and cozy and the staff were very very helpful. Hotel positioned right by the beach had entertainment if you wanted to stay in but in a good location if you wanted to go out and explore further.
Rooms were kept spotless and staff available at all times for any support you needed.
Trips were well organised and a great way to visit different places.
We will definately be booking this trip again and another trip to somewhere different.
If you want a trip to remember this is one to book this for us was what a holiday is all about a company that has thought of everything.......great staff who made you feel safe......amazing hotel.....fantastic location and beautiful memories made with a lovely bunch of people. Thank you.

21 luglio 2025
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Risposta di Leisuretime by Toureasy

Thank you so much. We are thrilled that you had such a great time and hope to see you again soon.

Valutata 3 stelle su 5

Room for improvement

First two stops in the Cotswold were to short and the third one to long and unnecessary. We think the trip would have been better to spend the fist day in bath and go on to the Cotswold with two stops before returning home. Hotel in swindon was clean but location was dreadful and not a worthwhile place to stop overnight.

12 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks for your honest comments. We are sorry that you had issues with the itinerary and it is difficult to get the stop durations right for everyone. We are glad that you liked the hotel but again sorry that Swindon was not to your liking.

Valutata 4 stelle su 5

Nice short break to Liverpool

Nice short break to Liverpool. Coach was ok but no wi-fi. Hotel breakfast seemed to cater for all tastes. However there should be an option to get a larger cooked portion at extra cost. Hotel bedroom was clean and comfortable. Ensuite very clean. Would stay again. Leisuretime coach driver was most obliging. All in all I would give 8/10 AND visit again.

11 luglio 2025
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Risposta di Leisuretime by Toureasy

We're glad that you enjoyed your break to Liverpool and glad that the couple of niggles you shared here did not seriously detract from your enjoyment of the trip.

Valutata 5 stelle su 5

All round great experience as always…

All round great experience as always from agent when booking to driver on the day travelled using this company for many years and have yet to have a bad experience 10/10

14 giugno 2025
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Risposta di Leisuretime by Toureasy

Brilliant. Thanks for writing and we are so happy thaat you enjoyed your Cotswolds weekend so much.

Valutata 4 stelle su 5

A good trip that ticked many boxes

A good trip that ticked many boxes - mainly Canterbury, Whitstable and Sissinghurst Castle. Being picked up and dropped off along the M4 was so convenient. The hotel where we stayed, Judd's Folly just outside Faversham, was very good indeed. However, we felt that we could have spent longer at Sissinghurst and avoided Margate altogether.

9 giugno 2025
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Risposta di Leisuretime by Toureasy

We are so pleased you enjoyed your trip and thank you so much for such a lovely and constructive review.

Valutata 5 stelle su 5

Fabulous weekend in Torquay

Fabulous weekend in Torquay. We stayed at the Derwent and had a fab time. Josh, our driver was fantastic. We had absolutely stunning weather, which made the weekend even more special! Couldn't fault it!

11 luglio 2025
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Risposta di Leisuretime by Toureasy

Wow! Thanks so much for letting us know and we are thrilled that you had such a great time.

Valutata 5 stelle su 5

The driver was wonderful

The driver was wonderful. Down time in Brecon was too long. Also there were too many pickup points. Although it was a wonderful experience, I won’t book another trip with no pickup point in Swansea that goes around in a circle to drop off in Swansea first. We had the pleasure of touring the beacons and Abergavenny like that in 2018, I believe.

3 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks so much for your review and we're glad that you enjoyed your day out. Your point about a Swansea pick up is well made and we have just started to launch a small range of day trips from the Swansea area which may be of interest to you?

Valutata 4 stelle su 5

We had a good time loved Liverpool but…

We had a good time loved Liverpool but the hotel was very noisy and when I complained they said they would supply ear plugs what did I think when staying in the middle of liverpool

11 luglio 2025
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Risposta di Leisuretime by Toureasy

We are pleased that you had a good time in Liverpool but sorry that you found the hotel too busy ann that you did not get a great response from the hotel when you raised it.

Valutata 5 stelle su 5

Great hotel plenty going on Great…

Great hotel plenty going on Great weather good value for money good company good shows in the hotel food and service very good .Driver very good and helpful nothing to much trouble. Thanks or Great holiday would recommend.

11 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks so much and we're just so pleased that you enjoyed your holiday to Torquay

Valutata 5 stelle su 5

Lovely trip

Lovely trip , we stopped at Gloucester services for half an hour, but left half an hour late as two women were late coming back, fareplay to Karl our driver, he went to look for them, one just saunted back with a drink in her hand with no
apology why she was late no cosiderstion for other passengers &
Karl. The hotel was lovely & the
room, breakfast was a free for all.
But a lovely trip & made lovely new friends.

12 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks so much for such a lovely review and we are really sorry for the guest who was so late back to the coach.

Valutata 5 stelle su 5

so happy with holding and it was my mum…

so happy with holding and it was my mum frist on coming on holiday with me our coach drive josh he was so amazing and friend, funny me and mum we have josh again aslo my mum love it she would love do it again

11 luglio 2025
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Risposta di Leisuretime by Toureasy

Thanks so much for sharing how much you enjoyed your Torquay holiday and we're so pleased that your mum enjoyed herself so much.

Valutata 1 stelle su 5

Frustrating waste of time

It is ridiculous that you do 3 stops for pick ups and drops off around cardiff, one of these being in the city centre, if people want to go on your trips I'm sure they could get to a service stop on M4. It took over 1hr going around Cardiff each way, I can see why the bus was only half full.

5 luglio 2025
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Risposta di Leisuretime by Toureasy

Well, we're not quite sure what to say to this. We stop at Cardiff West and Cardiff Gate but these are motorway services that are en route and so represent no real detour. Our stop in the centre of Cardiff was clearly advertised as are the pick up timings from all our departure points. Cardiff Central is our most popular pick up point as many of our customers travel by train to join our trips. For most of them, getting to a motorway service station is unlikely to be as simple as you suggest. We are obviously just not right for you and we have removed your details from our database.

Valutata 5 stelle su 5

Lovely driver Keith was a fantastic…

Lovely driver Keith was a fantastic driver The whole holiday was lovely, lovely hotel . Beamish was brilliant Durham cathedral is beautiful and we loved Newcastle, in fact my husband and I thoroughly enjoyed the holiday from start to finish
Thankyou so much we will definitely book a holiday with you again and would highly recommend

23 giugno 2025
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Risposta di Leisuretime by Toureasy

That is brilliant to hear and thanks so much for taking the time to let us know,

Valutata 5 stelle su 5

Great drivers

Great drivers, looked after us really well, co.fortablw coach seats, ibis hotel clean and co.fortable., breakfasts were aplenty. Trips were well organised, felt very relaxed and enjoyed the whole trip. Ray and Jock were excellent.

2 luglio 2025
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Risposta di Leisuretime by Toureasy

Thankyou. We're thrilled that you had so much fun at Andre Rieu in Maastricht

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