Leightons Opticians & Hearing Care - Marlow Recensioni 65

TrustScore 5 su 5

4,8

73 High Street, SL7 1AE Marlow, Buckinghamshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Coming from The Netherlands i wondered how I could have my Lindberg eyeglasses repaired in the UK. I was lucky that Dan from Leighton opticians helped me with a professional repair on the spot. All w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was brilliant thanks to Albert! Back in January he completely sorted out my new glasses after I bent them spectacularly, they were completely out of shape. Not only did Albert fix them, but he twea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend

L'azienda ha risposto


Dettagli dell'azienda

  1. Optometrista
  2. Audiologo
  3. Fornitore di lenti a contatto
  4. Grossista di occhiali
  5. Negozio di apparecchi acustici
  6. Ottico

Scritti dall'azienda

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informazioni di contatto

  • 73 High Street, SL7 1AE, Marlow, Buckinghamshire, Regno Unito

  • 01628477998

4,8

Eccellente

TrustScore 5 su 5

65 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

First class service

Always great service, along with expert guidance and testing at Leightons.
I always feel in safe hands and reassured my eyes are being well cared for. The selection of frames is always fab and having worn glasses for most of my life, appreciate the care and time the team take to make sure you get something that is right for you.

20 settembre 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

We're thrilled to hear your positive feedback! It's fantastic to know that you feel safe and well cared for during your visits. We pride ourselves on our selection of frames and making sure you find the perfect fit. Thanks for choosing Leightons for your eye care needs, and we look forward to seeing you again next time!

Valutata 5 stelle su 5

Annual hearing test

Had my annual hearing test today and wax removed.
As usual Ash was extremely friendly and professional,
all finished in half an hour.

13 settembre 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

We're thrilled to hear about your positive experience during your annual hearing test with Ash! It's great to know you found the service friendly and professional. Thanks for taking the time to share your feedback!

Valutata 5 stelle su 5

Respect, courtesy, attentive and expert advice

Dan gave me all the time I needed and was focused on my satisfaction. His many years of experience helped me make an attractive and lasting choice for eyeglasses for a difficult prescription. He also ensured the quality of my finished glasses and insisted on first rate workmanship. I will come back again to this practice as everyone was professional and knowledgeable. Dan showed me courtesy and respect always. I felt
Valued. Many thanks to him.

1 giugno 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

We're delighted to hear that Dan provided such excellent service during your visit! Our team works hard to ensure our patients receive the best care possible, and it's wonderful to know that you felt valued and respected. Thanks for sharing your positive feedback!

Valutata 5 stelle su 5

Leightons Opticians in Marlow are Outstanding

Having recently moved to the Chiltern Hills area, I am so pleased to have found Leightons Insight Opticians in Marlow. What a fabulous team providing a highly professional, friendly and attentive service. Martin and Dan were incredibly knowledgable, helpful and went above and beyond giving me complete confidence and satisfaction - which is often missing at the larger companies. I experienced an outstanding attention to detail regarding my eye health and prescriptions for contact lenses and eyeglasses. They talked through the best options and helped me to find exactly the frames and lenses I wanted - all at very competitive pricing. My wife and I will definitely be returning and would highly recommend these opticians to anyone.

24 febbraio 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

We're thrilled to hear about your fantastic experience at our Leightons Insight Opticians branch in Marlow! Martin and Dan are delighted to have been able to assist you with such care and attention. It's wonderful to know that you found the service highly professional and friendly. We appreciate your glowing recommendation and we look forward to welcoming you and your wife back!

Valutata 5 stelle su 5

Leightons Marlow, the place to go!

Professional advice, very good range of products and services, friendly team. Never been disappointed over the years.

31 maggio 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you so much for your kind words and for recognising our team's efforts to provide professional advice and services. We're thrilled to hear that you've been a satisfied patient over the years. Your continued support means a lot to us!

Valutata 5 stelle su 5

Brilliant service

Brilliant service. A problem was dealt with promptly by Dan. Everyone in Marlow helpful and welcoming.

14 maggio 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you so much for your kind words! We are thrilled to hear that Dan was able to assist you promptly. Our team in Marlow strives to be helpful and welcoming to all our patients. We appreciate your feedback and look forward to serving you again in the future!

Valutata 5 stelle su 5

Excellent service at Leightons

Excellent service at Leightons. I was seen today by Rupi and Dan who I found to be informative, professional, friendly and gave me helpful advice. Enjoyed my visit!

3 maggio 2024
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Rupi and Dan provided you with excellent service and valuable advice during your visit to Leightons. We appreciate your kind words and look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Very professional and friendly service.

I had a great experience at Leightons Marlow - the entire team were excellent. As a new customer, I had a full eye exam and sight test for glasses and contact lenses. Harpreet, Ed and Natalie were all really friendly and very professional.

10 gennaio 2024
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Valutata 5 stelle su 5

Fantastic customer care from all the…

Fantastic customer care from all the team at Marlow. My lens replacement was not straightforward as I was reusing some very expensive horn frames. Really appreciate the attention and continuous handholding through the process.

29 dicembre 2023
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Valutata 5 stelle su 5

Excellent service provided by Harpreet Brar

Excellent service provided by Harpreet Brar and all the team at Leighton’s Marlow. I recently had a medical emergency with my vision, phoned my local branch of Leighton’s (Marlow) - my call was received by reception in a very sympathetic manner and an urgent appointment was made for me to see an Optometrist on the same day. Subsequently I went to see Harpreet Brar who ran extremely thorough tests on my eyes, conducted in a very professional and caring manner. All turned out well, thank you, Harpreet and team at Leighton’s Marlow.

Maria R, Marlow, Bucks.

Harpreet Brar​
|
Optometrist

26 aprile 2023
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Risposta di Leightons Opticians & Hearing Care - Marlow

Hi Maria,

Thank you for taking the time to share such a thorough review of your experience with our team in Marlow. We are delighted to hear just how promptly the team were able to get you in for an appointment, and that you were met with such thoughtful and professional care.

Valutata 1 stelle su 5

Contact lenses never arrive on time

Contact lenses never arrive on time, poor service

14 novembre 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for sharing your feedback with us, we are sorry you felt our services were not up to standard. Circumstances out of our control can delay the delivery, however, we do all that we can to ensure the timely delivery of your contact lenses.

Valutata 5 stelle su 5

Excelent service

I’ve been a customer of Leightons Insight Marlow for years and can’t recommend them highly enough, especially Martin for contact lenses. I recently purchased some new glasses and Tara provided excellent suggestions and advice on style and design.

14 settembre 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for your review and recommendation!

Valutata 5 stelle su 5

Thank you

I think the man was called Albert. He was so courteous to my elderly father who had sat on his glasses and needed them fixed pronto. Thank you for your lovely manner with customers - you really were the silver lining in a difficult day for us - you were on duty Sat 21 May in the afternoon

21 maggio 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for sharing your Father's recent experience with us, we are so pleased to hear that he was able to get his glasses fixed. The Marlow team will be delighted to read this!

Valutata 5 stelle su 5

Always a pleasure to visit Leightons in Marlow

Dropped into Leightons Marlow because my frames were crooked after a fall. The usually friendly excellent service - they were straightened and fit perfectly again.

4 maggio 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for sharing your recent experience with us, we are so pleased to hear that the Marlow team were able to get your glasses fitting perfectly again!

Valutata 5 stelle su 5

My hearing was greatly improved

My hearing was greatly improved when Leightons in Marlow removed earwax which another provider had failed to dislodge

30 marzo 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for your review, we're so pleased to hear that your hearing has improved following your wax removal appointment!

Valutata 5 stelle su 5

On International Women's Day

On International Women's Day , I loved the superb professional and caring service from Tara and the other ladies in the Marlow practice today.

8 marzo 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for taking the time to share this lovely review, the team will be so pleased to read this!

Valutata 5 stelle su 5

Amazing service and great with my autistic son

I took my 3 year old autistic son to Leightons in Marlow for his third pair of glasses in the space of 4 months. Initially, I went to Boots, where they gave him the wrong size and were inappropriate.

We were welcomed by Albert, who was friendly, approachable and put us at ease straight away. He was great with my son, taking his time to build rapport to allow glasses on his face. We talked through options that would be best. I left Leightons feeling confident and happy that we made the right choice. 2 days later the glasses were already back - such speedy service. We went back to Albert to check the glasses fitted correctly. Albert was his usual friendly, helpful self. We had such a great experience - it made what could have potentially been a stressful experience a calm, happy and memorable, one.

27 febbraio 2022
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for sharing such a detailed review of your son's recent experience with us at our Marlow practice. Albert will be so delighted to read your kind words!

Valutata 5 stelle su 5

Very good sight test and glasses to match

Very good sight test, and the glasses are comfortable, light and clear. Rapid turn round on the order.

30 novembre 2021
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Risposta di Leightons Opticians & Hearing Care - Marlow

Thank you for your review, we really appreciate it!

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