LEDSupply Recensioni 

8752
•
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought two lights from Cosco in 2017, had to replace the LED drivers in 2019 (from LEDSupply) and they worked great until the individual LEDs started to die this year. I opted for the complete replace... Leggi di più

Valutata 5 stelle su 5

Email communication with the sales support team is grreat! They recommended the correct driver for my LED lights and resolved my issues. I will be a returning customer for sure!!

Valutata 5 stelle su 5

I talked to LED on chat and they immediately gave me my answer and then I received the product I requested within a week they’re fantastic. This is the third or fourth time we used them for LED chips... Leggi di più

Valutata 5 stelle su 5

Do yourself a favor and call customer service. Knowledgeable and very helpful! I had a tech spec question so they pulled the actual driver and manually checked the measurements during the phone call... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. anche in
  3. Negozio di ricambi e componenti elettronici

Scritti dall'azienda

LEDSupply is the online store with everything for your LED Project. Boasting the largest selection of LEDs, LED drivers, optics, heatsinks and kits from top brands; LEDSupply helps find the perfect product, at the right price for any application. With this extensive selection and our superior customer service, our online store makes it easier than ever to find the right LED components for your needs.

LEDSupply - Since 2002

Scritti dall'azienda

Over 50,000+ Orders Shipped
Whether you're thinking about buying or you've already made a purchase, our Sales and Tech Team is here to help. We're always eager to find you the perfect product and answer any questions you have. When you place your order, we'll update you on the status and tackle any requests you have.

Fast & Free Shipping

Order Before 3PM EST For Same Day Shipping!

Order Before 3PM EST For Same Day Shipping!
Here are a few reasons why we're confident you'll become a lifelong LEDSupply shopper: Selection: We have a large selection and variety on the web for any LED product you can think of. As one of the largest online retailer of LED products, we additionally offer everything from drivers, optics, heatsinks and accessories. It's easy to find exactly what you're looking for among our thousands of choices with only a few clicks. And if you ever want help, you can always call, email, or chat with the Sales Team. Service: Whether you're thinking about buying or you've already made a purchase, our Sales and Tech Team is here to help. We're always eager to find you the perfect product and answer any questions you have. When you place your order, we'll update you on the status and tackle any requests you have. Quality: We sell merchandise from the top brands in the world, from Cree LEDs to Carlo Optics to LUXdrive LED drivers. We stand behind the quality of our products, which is why we provide Quality Ratings for everything we sell and will replace anything that's not up to par.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

9K recensioni

5 stelle
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 70% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(8752)

266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered wrong lights!

Not what I wanted and I wanted to add to my shoes around the edges of the shoe! However you are amazing to give a refund since I was not satisfied. I appreciate you all so much and definitely will shop with you all again.

29 giugno 2026
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Risposta di LEDSupply

Thank you for taking the time to leave your feedback.

We've gone ahead and issued a full refund for your order.

We're sorry to hear the product wasn't what you were expecting, though we're not entirely sure what you meant by wanting to "add it to your shoes." If you were looking for a specific type of lighting product or had a particular application in mind, we'd be happy to help point you in the right direction.

If you'd like, please reach out to our customer support team with a few more details about what you were trying to accomplish. We'll do our best to recommend a product that better fits your needs.

Valutata 1 stelle su 5

One star for difficulty choosing…

One star for difficulty choosing components for my needs and had to pull teeth from "customer service" to get vague replies that felt unhelpfully condescending. The company might have great products, but the average person will never know about them as products don't link to needed accessories, understanding options in the Web page is convoluted, and customer service seems terribly put out when asked for help. Given the ease of competitors products, I wouldn't bother with even trying to use what I ordered. It's a solid return without even opening the box. (And the customer service rep seriously needs to be moved to an appropriate department... Like assembly or accounting.... Anything to remove him from customer facing roles. He might be the owners son or something, but service and communication are NOT his strong suits.) That would be the first step in improving reviews. At least then, I might have tried the product instead of returning it off hand because of frustration.

23 giugno 2026
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Risposta di LEDSupply

Thank you for taking the time to share your experience. We're genuinely sorry to hear that your interaction with us left you feeling frustrated. We have also replied to your return request for the carrier damaged package you alerted us to.

At LEDSupply, we understand that LED components can be technical, especially for first-time customers, and our goal is to make the selection process as straightforward as possible. It's clear from your review that we fell short of that expectation.

We're especially concerned about your experience with customer service. We review customer interactions regularly as part of our training process, and we'll be reviewing your call with our team to identify where we could have communicated more clearly and provided a better experience. We'll also be using it as a teaching opportunity to help ensure every customer feels respected, listened to, and fully supported.

Your comments regarding our website are also appreciated. Improving how products connect with compatible accessories and making configuration options easier to understand are areas we're actively working on, and feedback like yours helps us prioritize those improvements.

While we're disappointed we weren't able to earn your confidence, we appreciate you bringing these issues to our attention. We take customer feedback seriously, and your review will help us improve both our customer experience and our website for future customers.

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