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Valutata 4 stelle su 5

I order the Thornfield brown leather backpack. It took 2 weeks to delivery hence 4 Stars plus the packaging should be better. Good points - the product is very good leather and it is as it is t... Leggi di più

Valutata 1 stelle su 5

SCAM COMPANY This is NOT a Canadian Company. They are from Pakistan. My package came from Pakistan, from someone named Muhammad. The leather jacket itself STINKS so bad I can't wear it. It makes... Leggi di più

Valutata 5 stelle su 5

I bought a leather waistcoat around 6 months ago from Solihull shop I live near leics somehow it got little split on the collar so I drove over and showed them left it there to get stitch repair ! 4/... Leggi di più

Valutata 5 stelle su 5

Have sent for 2 leather weekend bags from other companies. Both sent back the next day (really aweful quality). Just received the extra large weekend back from Leather Company.... absolutely fantastic... Leggi di più

Dettagli dell'azienda

  1. Fornitore di articoli in pelle

Scritti dall'azienda

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

243 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 8% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(243)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely love this shop

Absolutely love this shop , the manager & staff are lovely always friendly and happy to help . i returned an item with no problems at all and the service i recieved was brilliant . highly recommended .

10 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

DONT USE THIS COMPANY

Very poor customer service. I emailed several times without response. I final got an email asking me to ring them instead of answering my query. I returned some poor quality slippers bought as a christmas present then was told they had to be returned within 14days so no refund just a credit. Ordered gloves to use the credit but they are very poor quality sheepskin and very thin

12 gennaio 2023
Non scritta su invito
Valutata 4 stelle su 5

Leather gloves.

I ordered a pair of beautiful dark brown leather gloves from "Leather Company" on the 18th of December last and, they arrived the next day! They are a perfect fit.
I have recemended this company to my family and friends and shall be buying from from them again.

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Love this company have been shopping…

Love this company have been shopping with these guys for years with the best customer service I have ever had from anywhere I have never left reviews before but reading some of these reviews seems like they have not been delt with the same company great work guys merry Christmas and a happy new year

1 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Rubbish customer service

Jacket I received was alright but the customer service was non existent as I ordered a size to large so returned for a smaller size paying over £8 return fee. I marked the ticket up for a smaller size but then changed my mind. So emailed them and phoned them To ask for a refund. They didn’t answer phone so left several message’s. And they didn’t responded at all and sent the jacket back out to me!. I’ve tried to call them serval times but they do not answer’. Be warned! Customer service is awful!!.

The company is not happy with my reviews and wishes me to explain why I gave them bad reviews, them not admitting any wrong doing!.They say they were closed a few days over the Christmas period, fine but the jacket was sent in received and sent back out with in this period!. Yet nobody bothered to listened to my calls or read my emails about my issue. They got funny with me on the phone saying it’s was not their fault and to basically take my honest review down. They offered no apology. Not a great customer service experience again!.

30 dicembre 2022
Valutata 5 stelle su 5

An excellent company to deal with

An excellent company to deal with. I rang to make sure of the size I needed for a sheepskin hat, the man was very helpful. It arrived extremely quickly and fitted perfectly. Highly recommend this company.

12 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Very efficient

Very efficient, friendly service
Had a problem with the item purchased but it was easily resolved....nice people to deal with. Would definitely recommend

14 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality and craftsmanship

Easy website to navigate. Lots of choices available. Service/delivery prompt. The quality of the leather is superb and the craftmanship of the goods excellent. To date I've purchased a bag and a leather jacket as gifts for my daughter. These look beautiful and she loves them. I'm happy in the knowledge she'll have many years of service from these high quality goods.

7 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Cannot fault the leather company they…

Cannot fault the leather company they got my handbag to UPS within a day it took UPS 7 days to deliver sending me an email every day to say it would be delivered later that day. In the end I rang the leather company who gave me UPS’s telephone number and after speaking to the UPS depot who where full of apologises they told the driver to deliver that day which they did. The bag is beautiful and although it wasn’t the leather companies fault they did give me a discount for all the problems caused by UPS.

1 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Leather Co is awesome, Gloves tan…

Leather Co is awesome,I ordered tan leather gloves are so soft n real leather. I will be ordering two more sets as gifts for Xmas/22 abs beautiful and very reasonable prices!... I exchanged my first order for a diff size abs awesome cust service can't ask for more always happy to oblige speedy service too, 100% cust for life. Thank you all.

8 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service from Shy

Really unique items and excellent customer service - I had an issue with my order and I spoke with Shy who was very understanding and fair in terms of a resolution. Also very quick delivery service!

21 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I am not a fan of shopping online but…

I am not a fan of shopping online but there are so few shops that have a good selection of leather jackets.
I put in the order late on Friday night and it arrived on Tuesday morning by UPS.
Pleased with the quality and would buy again from this company.

15 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent - worth a phone call to confirm sizings

Excellent customer service. Cannot fault the staff or delivery - it arrived before 10am the next day.

Having read "sizing" issues on the sheepskin coat I wanted to purchase (Olivia) I called to ask for assistance, the advice was spot on, they certainly do know their stock very well.

The coat it's self is just wonderful, very luxurious and the best price by far.

10 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Stupid Brexit

Sizing is not correct, size 16 is more like a small 14, so disappointed. Ordered from Ireland and was told customs and vat would be around €30… it was €86.95!!!! They have since offered me a part refund of £16.25 :( total waste of money for me.

11 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Super fast, friendly as well as a super bag!

I ordered a handbag on line but followed up with a phone call to see if delivery dates were realistic as I needed it quickly.
The lady was friendly and helpful, saying 2-3 days was the worse case and usually they arrive next day. I'd called 10 minutes before they closed so hoped for 2 days.
The bag arrived at 10am the following morning!
How lovely that someone can still go above and beyond, an actual person at the end of a phone and zero aggro.
The handbag was excellent also 👌🏻 🙂

1 novembre 2022
Non scritta su invito

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