Leaders - Ravenshead Recensioni 24

TrustScore 4.5 su 5

4,5

Milton Court Milton Drive, NG15 9BD Ravenshead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everyone I’ve dealt with at Leaders for my purchase have been amazing, especially Simon and Kornelijia. Great communication, extremely helpful and lovely and friendly with it too. Would highly recomme... Leggi di più

Valutata 5 stelle su 5

Kornelija and Simon (Ravenshead branch) were both fantastic in the purchase of our new house. They were both great at keeping us in the loop, responding to calls and emails quickly and always happy to... Leggi di più

Valutata 5 stelle su 5

Simon at Ravenshead office was an absolute star. If it hadn’t have been for him keeping me informed by constantly liaising with the other agents and solicitors I would never have known what was going... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Leaders were efficient, communication great and I felt like they really cared about both buyers and sellers.


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Agenzia di affitti immobiliari
  5. Perito immobiliare

Informazioni su Leaders - Ravenshead

Scritti dall'azienda

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Scritti dall'azienda

Whether you are looking to sell or let your home, our teams are on hand to help.

Informazioni di contatto

  • Milton Court Milton Drive, NG15 9BD, Ravenshead, Regno Unito

4,5

Eccellente

TrustScore 4.5 su 5

24 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Exceptional service

Everyone I’ve dealt with at Leaders for my purchase have been amazing, especially Simon and Kornelijia. Great communication, extremely helpful and lovely and friendly with it too. Would highly recommend Leaders. They are five stars ahead of Holden Copley who have just been dire with my sale and they could learn a lot from Leaders. Thank you for helping me buy in Ravenshead and I’m looking forward to living there and being part of a great community.

22 settembre 2023
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Valutata 5 stelle su 5

Kornelija and Simon - a great branch!

Kornelija and Simon (Ravenshead branch) were both fantastic in the purchase of our new house. They were both great at keeping us in the loop, responding to calls and emails quickly and always happy to explain the process etc.

18 giugno 2023
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Valutata 5 stelle su 5

Simon at Ravenshead 5****

Simon at Ravenshead office was an absolute star. If it hadn’t have been for him keeping me informed by constantly liaising with the other agents and solicitors I would never have known what was going on! His help, support, empathy, professionalism and ability to go the extra mile is second to none, I cannot stress enough how good he was and my gratitude for his hard work, you have a fabulous employee in Simon who made this 82 year old lady feel very well cared for throughout the who move.

13 gennaio 2023
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Risposta di Leaders - Ravenshead

Dear Caroline

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Very fast and efficient in solving our…

Very fast and efficient in solving our inquires.

16 dicembre 2022
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Risposta di Leaders - Ravenshead

Dear Bogdan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Very friendly and efficient

Very friendly and efficient. I felt that I had there full support all the way and was able to answer any questions I had concern for.

7 ottobre 2022
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Risposta di Leaders - Ravenshead

Dear Customer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

the agency are great

the agency are great. I spoke with Ben who was incredibly supportive and friendly 🙂

5 settembre 2022
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Risposta di Leaders - Ravenshead

Thank you again for taking the time to let us know how we did. We really appreciate it!

Valutata 5 stelle su 5

He was very sincere and committed to…

He was very sincere and committed to work.He showed us the house repeatedly as per our request without denying.

18 agosto 2022
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Risposta di Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Valutata 5 stelle su 5

Diamonds in the rough

Currently the market has just been saturated by people looking to let, leading most agents to almost dismiss people as the next 20 potential Tennants are waiting. However, Ben at leaders took the time to listen and help me out when things were looking bleak. I have been with leaders for over 6 months and found them to be very productive and professional with zero issues. Highly recommended

11 agosto 2022
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Risposta di Leaders - Ravenshead

Dear Greg,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Valutata 5 stelle su 5

Leaders is our first option always

We’ve worked with Leaders before, and once again, we are really content with their approach. Their team works really well together, always professional, up to date and very involved. As a family, we confronted with some difficulties, but their team was really kind and showed very useful problem solving skills. We are really happy to work with Leaders and could not recommend them enough. We want to mention Ben, Owen and Aby for their hard work in getting us the house we dreamed of. Thank you. Mario and Daniela xx

27 luglio 2022
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Risposta di Leaders - Ravenshead

Dear Daniela,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Valutata 5 stelle su 5

Great service from dedicated staff

Great service from dedicated staff. Start to finish in letting my property. Kept informed every step of the way. Wouldn't hesitate to recommend Leaders services. Big thanks to Owen Gough and the team around him.

21 luglio 2022
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Risposta di Leaders - Ravenshead

Dear Tom,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 1 stelle su 5

Terrible experience

Terrible experience, unable to communicate with anyone, I was made to feel uncomfortable they forgot who the vendor was and focused on the buyer. Reporting us to a solicitor for cutting grass was definitely not an appropriate action for an estate agent. Worst experience of my life.

12 luglio 2022
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Risposta di Leaders - Ravenshead

Dear Not Happy,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Valutata 1 stelle su 5

This company would get NEGATIVE 5 stars…

This company would get negative 5 stars if I could give it to them. Selected Leaders to rent out my property in Nottingham. I am shocked and appalled by the continual stream of colossal errors and shear lack of commitment and communication to both me as a Landlord and my tenant.

* They placed a tenant in my property without the proper checks for affordability/ rentability.

* They gave the tenant the keys without taking a deposit or getting an NDO agreement signed.

*They failed to issue the section 8 notice legally due to admin error, which we identified and notified them of.

I have been passed from pillar to post trying to find someone who knows what the hell they are doing. Nobody is willing to take responsibility for their action and get things sorted for us. We spent 2 months going through their complaints procedure only to find ourselves going through it again 2 months later.

This company is an absolute joke. DO NOT EVER EVEN THINK OF USING THEM. AVOID THEM!!

30 giugno 2022
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Risposta di Leaders - Ravenshead

Dear Stephanie,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Valutata 5 stelle su 5

Excellent service

I had a great experience with this company. They were very professional and experienced to deal with clients and more than helpful in finding me an apartment in Cheltenham. Extremely honest, upfront and able to find me a great one whithin my budget. I recommend Leaders to anyone looking to do any Real State transaction.

28 giugno 2022
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Risposta di Leaders - Ravenshead

Dear Afshin,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Brilliant

An extremely friendly, professional and well organised team… Owen in particular has been a great pleasure to deal with. I have been kept informed of the whole process from the start; from advertising my property letting right through to finding a suitable applicant. Brilliant!

22 giugno 2022
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Risposta di Leaders - Ravenshead

Dear Art,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Hi Everyone,

Hi Everyone,
Leaders were excellent in listening to my needs and budget,within the same day as me contacting them I had two viewings completed and applied for the property I wanted. Very efficient service and big thanks to Owen who went above and beyond with my application to get it done and dusted quickly.

15 giugno 2022
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Risposta di Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great Lettings Service.

I was looking for a quality let, and needed to move promptly.
Thanks to Leaders, and Owen and the team at Ravenshead, I was processed and dealt with promptly and professionally and in the property within just over a week.
Any issues have been dealt with quickly and concisely and can honestly recommend Leaders at Ravenhead with absolute confidence.
Top stuff.

23 maggio 2022
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Risposta di Leaders - Ravenshead

Dear Paul,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Professional service

We rented a house through Leaders last month. Owen Gough was our agent and he was fantastic. The dealings were friendly and quick, no delays whatsoever. A professional service. Thank you.

13 maggio 2022
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Risposta di Leaders - Ravenshead

Dear Vinod,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Owen was great to deal with

Owen was great to deal with. Have good advice and called me back at the times he confirmed. Thanks for your help Owen

12 maggio 2022
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Risposta di Leaders - Ravenshead

Dear Jamie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Fast, friendly service

Leaders were lifesaver whilst I was looking for a pet friendly rental. They went the extra mile in helping persuade the landlord to accept pets and arranging a short notice viewing. The followup to begin the process of applying was quick and efficient. Information on additional options such as Zero Deposit and content insurance were offered but not pushed excessively. Would highly recommend them as a tenant

11 aprile 2022
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Logo di Leaders  - Ravenshead

Risposta di Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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