I really cannot believe the bad reviews on repairs and how rude staff are my repairs are fixed the same day or the next day all the staff and my landlord are fabulous great estate agents!
Sede
Cambia sedeHigh Street 16A, LE12 8DT Quorn, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I used Leaders to source and coordinate my property rental. I found them very professional and responsve. They had potential tenants ready to view prior to my purchase date and I had a tenant in situ... Leggi di più
L'azienda ha risposto
Disgusting busines. Scam people deposit money in order to keep them as cash flow. Office by office find an excuse so they don't pay money back and often they just lie. Don't trust them at all, t... Leggi di più
L'azienda ha risposto
Leaders were amazing from start to finish. Mary from the Quorn branch provided outstanding service and let my property within 2 weeks. The process was seamless, professional and stress free . I will d... Leggi di più
Dettagli dell'azienda
- Agenzia immobiliare
- anche in
- Agenzia di affitti immobiliari
- Investimenti immobiliari
- Perito immobiliare
- Perito valutatore immobiliare
Informazioni su Leaders - Leicester
Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Scritti dall'azienda
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informazioni di contatto
High Street 16A, LE12 8DT, Quorn, England, Regno Unito
3,8
Molto buono
14 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I really cannot believe the bad reviews…
I really cannot believe the bad reviews on repairs and how rude staff are my repairs are fixed the same day or the next day all the staff and my landlord are fabulous great estate agents!
19 ottobre 2026
Non scritta su invito
Very good and helpful!
31 agosto 2026
Non scritta su invito
Risposta di Leaders - Leicester
Hi, Kate! Thanks for the great review!
All the best, Customer Care Team
Disgusting busines
Disgusting busines. Scam people deposit money in order to keep them as cash flow. Office by office find an excuse so they don't pay money back and often they just lie.
Don't trust them at all, there is much beter and serious company around.
I HOPE MANY OF YOU WITS SAME ISSUE REGARDS DEPOSIT FEE REPOTRT THEM to Trading Standards
You can also report Leaders to Trading Standards via the Citizens Advice Consumer Helpline (0808 223 1133). Local councils enforce the Tenant Fees Act 2019 and can fine letting agencies up to £5,000 for unlawful holding deposit retention. Just like I did. In order to get my deposit back I had to make a small claim against them.
5 agosto 2026
Non scritta su invito
Risposta di Leaders - Leicester
Dear Bryan Santini,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
It has been a great experience
It has been a great experience, Lucy from quorn has been fantastic and made every thing so stress free.
7 luglio 2026
Non scritta su invito
Risposta di Leaders - Leicester
Dear Kieran Davies
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Risposta di Leaders - Leicester
Dear Masooma
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Ham was excellent
Ham was on the ball, very helpful and personable and kept us informed throughout
30 dicembre 2025
Non scritta su invito
Risposta di Leaders - Leicester
Dear Kathryn Johnson We greatly appreciate your 5-star review and the time you took to share your experience with Ham. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Major issues trying to rent a property…
Major issues trying to rent a property from this company. They need to reconsider their process for vetting landlords in the future as we are currently in a situation where the rental agreement began a week ago and 6 months rent has been paid but still no keys to the property. Have asked for either money to be refunded or keys handed over every day for 5 days now with no resolution in sight.
27 agosto 2025
Non scritta su invito
Risposta di Leaders - Leicester
Dear Matt Lund Yates
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Took advantage of a single homeless mother!
I wouldn't even give this company a star. They took my holding deposit. I am currently homeless with a 14 year old child and they knew this took advantage and refused to give me back my holding deposit. After a number of emails they ignore me. They made a difficult situation even more worse for me that I couldn’t go ahead and look for other properties because i was out of pocket.
17 marzo 2025
Non scritta su invito
Risposta di Leaders - Leicester
Dear AK
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks
Customer Care Team
Amazing service from Hamiary
Hamiary was an absolute legend! A huge thank you to him and the Leaders team for all the hard work they putting and especially Ham who went above and beyond on multiple occasions. I would definitely recommend and trust.
31 agosto 2024
Non scritta su invito
Risposta di Leaders - Leicester
Dear Muhammad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hamiary and the team a 5 star rating!
Many thanks
Customer Care Team
Rental agents
I used Leaders to source and coordinate my property rental. I found them very professional and responsve. They had potential tenants ready to view prior to my purchase date and I had a tenant in situ within a few weeks of purchase. Ham kept me up to date and resloved any issues, presenting me with a solution. I'd definitely use them again and recommend them to others.
20 maggio 2024
Non scritta su invito
Risposta di Leaders - Leicester
Dear Claire
It was a pleasure to be able to give you a smooth transition we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
My overall experience with Leaders…
My overall experience with Leaders Lettings & Estate Agents Leicester was fantastic. It made my move from Belfast to Leicester extremely smooth. Great service!
13 dicembre 2023
Non scritta su invito
Risposta di Leaders - Leicester
Dear Adeogo A. Olusan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Had an issue with my roof and Leaders…
Had an issue with my roof and Leaders were going to arrange for a quote. I didn't receive any information for over 2 weeks. I arranged it myself, quoted and completed in an afternoon.
5 gennaio 2024
Non scritta su invito
Outstanding service from Mary at the Quorn branch.
Leaders were amazing from start to finish. Mary from the Quorn branch provided outstanding service and let my property within 2 weeks. The process was seamless, professional and stress free . I will definitely be recommending Leaders to family and friends for rental properties. Thank you Mary!
5 ottobre 2023
Non scritta su invito
Leaders
Jade at Leaders in Leicester has been a great help communicating with the tenants and sorting any issues I have had so far. Thank you very much.
20 maggio 2022
Non scritta su invito
Risposta di Leaders - Leicester
Dear Dale,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.