Failed to record my rent payment sent from bank. Failed to advise me. Informed my landlord who contacted me direct. Added additional amounts owed to my account. Called and explained payment was made o... Leggi di più
L'azienda ha risposto
30 Carfax, RH12 1EE Horsham, GB
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Failed to record my rent payment sent from bank. Failed to advise me. Informed my landlord who contacted me direct. Added additional amounts owed to my account. Called and explained payment was made o... Leggi di più
L'azienda ha risposto
Ella has been amazing from the get go her communication has been great even on the little things. This whole process has been made very smooth and can't say thankyou enough.
Just wanted to say a huge thank you to the whole Leaders Team in Horsham. They have all played their part in supporting me to become a landlord for the first time. Every member is extremely approacha... Leggi di più
Amy from Leaders is an extremely helpful, professional and kind employee. She helped me every step of the way with a sometimes tricky and stressful tenancy application. I am sure she went above and... Leggi di più
Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Scritti dall'azienda

30 Carfax, RH12 1EE, Horsham, Regno Unito
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Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Annabelle has been fantastic, she has been contactable and supportive and accommodated our needs making us feel like we had the personal touch but remained professional. Many thanks 😊

Risposta di Leaders - Horsham
5 stars Just short of 20 years letting with this company
We have let our three flats through Leaders for just short of 20 years. Service is exceptional, responses to questions always swift and the advice from the Horsham office (namely Chloe and Annabelle) is always advice you can trust and rely on. It is not easy being a landlord but Leaders really are the best and I would recommend them unreservedly to landlords and tenants. Their new property manager Jonathan is exceptional too. Incidentally, my tenants without fail always speak highly of Leaders and the service they have received from them. We treat our properties as we treat our home and likewise our tenants - we treat them with respect and build good relationships with each one. Leaders find good tenants and to date we have not had a tenant that has not paid their rent on time.

Risposta di Leaders - Horsham
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