I rented a property from Leaders for several years. I must say that l never had such a good experience with any other agency as with Leaders. Luke , George, Gemma, Olivia, Rosie and specially Lisa y... Leggi di più
Sede
Cambia sede18-19 Adams House Post Office Walk The High, CM20 1BD Harlow, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have rented through leaders for many years having two properties that have full management cover. Over the years I have used lily Seymour , who has been very professional and her follow up on all iss... Leggi di più
L'azienda ha risposto
I was renting with leaders for about 6 years. And in that time my house visits were conducted by the lovely Luke Gallagher. Always punctual. Always polite. Always helpful. Made me feel very comfortab... Leggi di più
L'azienda ha risposto
Luke Gallagher is the best property inspector. He is very professional. He is trying to adjust his working hours with my needs like tenant. He is always in time and very respectful with my property.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia immobiliare
- Investimenti immobiliari
- Perito valutatore immobiliare
- Agenzia di affitti immobiliari
- Perito immobiliare
Informazioni su Leaders - Harlow
Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Scritti dall'azienda
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informazioni di contatto
18-19 Adams House Post Office Walk The High, CM20 1BD, Harlow, Regno Unito
4,2
Molto buono
28 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
good overall experience once I got to meet the agent
off to a bit of a slow start getting a viewing but Paul at the Harlow office came good. He seemed very knowledgeable of the area and had a good handle of the vendors needs so as a buyer saved us alot of time meaning we got a deal agreed the same day.
17 luglio 2024
Non scritta su invito
Risposta di Leaders - Harlow
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
The team always supportive and helpful 👏
The team always supportive and helpful 👏
1 luglio 2024
Non scritta su invito
Risposta di Leaders - Harlow
Dear Adriana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Leaders is the difference between an…
Leaders is the difference between an ordinary agency and a GREAT agency! Their culture amazed me, their sincere advice help us get a nice cosy house.
1 dicembre 2023
Non scritta su invito
They list properties as 'chain free'…
They list properties as 'chain free' but have tenants vacating the property that need to be evicted. Complete time wasters for first time buyers. When you need an answer they all claim to be on holiday. I would just avoid unless you want to stay homeless.
Biggest mistake of my life dealing with them.
Not much I can suggest to improve other than rebrand again like they did with Guardian.
28 febbraio 2023
Non scritta su invito
it's ridiculous and unimaginable how…
it's ridiculous and unimaginable how people with no experience can work, I'm very disappointed how you can treat other people, especially the facility in Harlow. totally unhelpful and incompetent people work there who drive a person to a breakdown total lack of duties I don't know what these people are paid for
11 luglio 2023
Non scritta su invito
Risposta di Leaders - Harlow
Dear Kasia,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Harlow branch money grabbers
Harlow branch money grabbers
Rented a property had full permission to paint the front door from the landlord to be told on leaving I will need to pay £150 for external paint on the outside floor which can be washed away and letters they also uploaded an old 3 month inspection photo while the door was being painted to inventory checkout because they are lazy and forgot it also took them over a week to even go and see the property after leaving and now charging me for that photo no care to any humans just themselves scam of an estate agents.
21 aprile 2023
Non scritta su invito
Risposta di Leaders - Harlow
Dear Ant,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Leaders Harlow horrible at end of tenancy
They stop responding to calls and emails as soon as you hand the keys back. Checkout inventory completed the day after keys were handed over, everything was deemed to be fine with no deductions. Still it took them 34 days to process the return of the deposit, with it taking up to another 7 working days to actually receive it in my account. Many calls and emails in-between with no response until I informed them I was starting the complaints process.
20 gennaio 2023
Non scritta su invito
Risposta di Leaders - Harlow
Dear Bevala,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.