Macy has been helpful with answering questions and following up our emails
L'azienda ha risposto
Sede
Cambia sede9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Had a fantastic viewing ! With Aleyna - accommodated me turning up early ! And was very welcoming in showing me around the property and answering any questions I had.
I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful I have never seen such quick respon... Leggi di più
Very helpful and flexible with supporting us in finding our next home. Thank you so much for your support. Macy has been amazing so far in the process. She has been understanding, supportive and given... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia immobiliare
- Investimenti immobiliari
- Perito valutatore immobiliare
- Agenzia di affitti immobiliari
- Perito immobiliare
Informazioni su Leaders - Forest Hill
Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Scritti dall'azienda
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informazioni di contatto
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Regno Unito
4,9
Eccellente
323 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and professional
Lillie and the team(Macy and Lucy) were very responsive. Lillie was v helpful during the the viewing and information given during the viewing was great.
10 gennaio 2026
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Risposta di Leaders - Forest Hill
Dear Es, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
The agent was honest and professional…
My agent from Leader Marcy was honest and professional in explaining and clearlity, like i got all information I needed during my view
22 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Mr Bosco Nyombi We greatly appreciate your 5-star review and the time you took to share your experience with Marcy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve had a wonderful experience…
I’ve had a wonderful experience applying for my next home to rent. I want to thank Selwyn from the letting agency, for being very helpful and professional making this whole process easier and stress free.
29 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Maya Stoilova We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
great first experience
my partner and I have just started our new house search and we received a quick and timely response from Selwyn, who has also been very accommodating and friendly! looking forward to continuing our search with and working with him. highly recommend :)
18 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Claudia, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Selwyn. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Selwyn
Selwyn, Macy and Tatianna have been fantastic as property managers. They go above and beyond their call duty when something is needed that is not within the usual operating process especially when assisting overseas landlords.
16 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Peter, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
I have spoken to agent Selwyn & Lillie
I have spoken to agent Selwyn & Lillie, they were so accommodating, professional, and helpful. They are very responsive.
18 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Stella Geonzon We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy
Macy, Lucy and Lillie were fabulous at renting my property. Couldn’t wish for a better team, James has built something great!
12 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Nina, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Macy
Macy was really helpful during my search even though I didn’t go with that flat she was very kind and accommodating and answered all my questions
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Gabi We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Polite and friendly agent
Polite and friendly agent (Macy Abbott)
Informative to the point and also offered other options when the first option was no longer available, this shows great customer relation and willingness to help
11 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Tcg Sinestro We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve had an amazing service from…Selwyn
I’ve had an amazing service from Selwyn, he is professional, responsive, and truly helpful throughout my property search. Viewings were arranged quickly, communication was smooth, and he made the whole process stress-free. Highly recommended!
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Maria Paola Garcia We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Renting
I had a fantastic experience with Selwyn! He was very helpful when giving advices about renting, very direct and professional! Guiding us through the process of renting.
Chini
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Cheenie Fabroa We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A little gem
Sharon was articulate and very helpful.The problem required some tact and persuasive actions and was solved by this young lady it seems with ease.An asset in any organisation.
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Roger Limpenny We greatly appreciate your 5-star review and the time you took to share your experience with Sharon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thanks Macy
I got connected to Leaders through Rightmove and got in touch with Macy. She was really helpful, listened to what I was looking for, and spontaneously booked me in for a viewing. Thanks for your help, Macy!
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Rubab Talpur We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Customer Support
Macy was warm, helpful and professional, providing clear communication throughout our rental property enquiry.
10 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Brendan Kiernan, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Macy. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Macy was really kind and helpful!
Macy was great, she was very knowledgable about the property and very attentive. She answered all our questions confidently and was great in showing us round. Would definitely recommend Leaders and Macy for anyone looking to rent or buy.
9 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Phillipa Chads We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My customer service with Selwyn
My customer service with Selwyn was impeccable. He’s treated me with such respect and kindness - personnel like such are the people that encourage a high standard and provide the service needed.
9 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Ard_ivoke We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn was very responsive and helpful…
Selwyn was very responsive and helpful getting us a viewing. We would recommend using Leaders.
9 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Joss We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Positive First Impression
I recently made an enquiry about a property listed by this agency, and my initial interaction with Selwyn has been positive. He reached out quickly after my application and communicated in a professional and timely manner. I haven’t completed any tenancy or rental process with them yet, but the responsiveness so far has left a good first impression
9 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Owoahene Kobby We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5 stars for the team
Prior to viewing and during the viewing the two staff had being absolutely fantastic and kind. They were supportive. Keep doing it. Great team from Lilie and Macy
9 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Indika Rodrego We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience renting…
I had a great experience renting through this agency, thanks to Selwyn’s excellent service. He was professional, friendly, and quick to respond from start to finish. His supportive and approachable manner made the entire process easy and positive.
8 dicembre 2025
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Risposta di Leaders - Forest Hill
Dear Victoria A We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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