Made the process of moving so easy! Couldn't recommend enough!! Chloe, Simone and Sophia are incredible and so helpful for with the process made it a lot less stressful!
Sede
Cambia sede2-4 Headgate, CO1 1NT Colchester, GB
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Scopri cosa dicono le persone
Leaders have been my letting agent for many years and they are a good company to choose to let your property through. Julie Preston is my lettings manager/liaison/help and has been there from the star... Leggi di più
I have used Leaders in Colchester to manage a couple of properties for several years and Rob Perry has always been my main contact. I have not experienced any problems that he hasn't been able to s... Leggi di più
Rob Perry Rob came in person to investigate a complaint, which I was happy about and very commendable of him. He responds and offers solution to any enquiry/complaint I raise as a tenant. Rob h... Leggi di più
Dettagli dell'azienda
- Agenzia immobiliare
- Investimenti immobiliari
- Perito valutatore immobiliare
- Agenzia di affitti immobiliari
- Perito immobiliare
Informazioni su Leaders - Colchester
Scritti dall'azienda
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Scritti dall'azienda
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informazioni di contatto
2-4 Headgate, CO1 1NT, Colchester, Regno Unito
4,1
Molto buono
148 recensioni
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Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Very helpful staff
The biggest challenge was unavailability of staff on the phone when needed - due to local staff shortages. Usually a call back - prompted by head office - came through within 24 hrs. Once on the phone, staff were efficient, professional and very pleasant and competent.
Taking the property off the market was helpfully suggested by the branch whilst property improvement issues were addressed.
8 settembre 2022
Non scritta su invito
Risposta di Leaders - Colchester
Good afternoon,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Leaders Estate agency breaks deposit law. See you in court.
The local office staff at Leaders failed to resolve the issue and informed me that there was nothing they could do for me as my deposit is now not insured. They failed to do their jobs 3 years ago.
So: My landlord and agent (Leaders) should have provide me with proof of protection within 30 days from the date they transfered the deposit. This was never actioned and they (Leaders) and the Landlord have broken the law. See you all in court then explain to your boss how you failed and broke the law.
22 agosto 2022
Non scritta su invito
Risposta di Leaders - Colchester
Dear Mr G Warne,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
I cannot believe leaders have any good…
I cannot believe leaders have any good reviews. In my experience they are complete swindlers, will deny you your basic rights and lead you to believe you are forced to pay extortionate rent increases or you’ll be kicked out. As for the manager of the Colchester branch, Pryke really lives up to his title. I would pay money to never have to deal with this shoddy company again. Never again leaders!!
15 marzo 2022
Non scritta su invito
Risposta di Leaders - Colchester
Dear Sade
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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