Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proc... Leggi di più

Valutata 5 stelle su 5

Lazuli sculpt scrunch leggings have been my favourite leggings I’ve ever worn and after the amazing service I received from Gabi from the Customer Service Team, I am an even bigger fan. Thank you Gabi... Leggi di più

Valutata 5 stelle su 5

Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner. Definitely amazing at her job... Leggi di più

Valutata 5 stelle su 5

I have never come across a brand with such amazing customer service. I was recommended this brand by a friend and can't express how happy iam to be investing my money into them. I had an enquiry a... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

858 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I love Lazuli!!

I love Lazuli!!! Gabi from customer service was great, very professional and warm. My issue was resolved quickly and better than I had expected.

26 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Customer Support

I really love the leggings from Lazuli Label and I was so sad when a pair came in with the hem falling off. However, the customer support member Gabi was able to help me out right away and offered me a refund. Thanks for the great customer support.

14 aprile 2023
Non scritta su invito
Valutata 4 stelle su 5

Amazing customer service

Amazing customer service with gabi after having a small issue with my order- will absolutely shop here again after such a positive experience

19 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

This was my first time purchasing from…

This was my first time purchasing from Lazuli label and I had the best experience. This is what you call a quality business due to the quality product but most importantly the quality customer service. I had the pleasure of working with Gabi as she is apart of the customer support team. Gabi went above and beyond to make sure I was satisfied with my first time purchase. I will definitely be back for more products. Thanks again Gabi!

21 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Love them!!

I follow and support Kate for years now and she is so lovely and kind. When she and Sarah created lazuli label I just knew that it was going to be BOMB. I placed numerous orders (tshirts/leggins) and 2 weeks ago the new merch and I just got to say WOW. The quality of everything amazes me every time and I just recommend it to everyone. The clothes just fit me perfectly just like I want. I would say is perfect for every body type. I hope they continue to create amazing and beautiful merch! Love them!!

19 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Leggings are usually amazing quality…

Leggings are usually amazing quality but I got a faulty pair and customer service (Gabi in particular) were amazing. I was refunded and given a discount code which was really sweet, and they responded super quickly. Thanks again for all the help

19 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Can’t recommend enough!

Followed this brand from the start. The quality of their products just gets better and better. The backless tops are a staple, I literally wear them with anything whether this be jeans or leggings. The new V Seam leggings are previous scrunch are a favourite of mine, literally the most flattering leggings I own! Can’t fault them.

14 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Ordered the V-seam leggings

Ordered the V-seam leggings. I was unsure about the sizing because of my height. Gabi helped me and the leggings are amazing!! I used them at the gym the same day I got them, and they were so comfortable. I will definetly get more of these when they restock!
To summarize, good customer service and amazing leggings :)

13 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks Gabi from customer service!!

I love this brand (particularly the V-seam 2.0 leggings!) and I have to say the customer service is great! Gabi really helped me out with an issue I had with reward points. I was so eager to order my leggings that I forgot to sign in! Gabi was able to add my reward points to my account anyway. I'm so grateful. I have nothing but good experiences with this company.

12 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer support experience

I contacted customer support about an issue with my order and received loads of great help from Gabi! I love this brand and will definitely be ordering from them again, they're super quick to help if anything goes wrong

10 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer support from Gabi

Contacted customer support for an issue with shipping prices on their website. Gabi was really helpful and understanding and offered a discount code for my next purchase.
I just wish that shipping cost were a bit lower, not sure when I will be able to do a new order!

7 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

I had an issue with the seam of my…

I had an issue with the seam of my leggings ripping after the third wear. I contacted Lazuli about the issue and they were very polite and quick to respond to my query. As a result of the issue, they apologised and issued me a voucher as they could not replace the leggings (they are discontinued). I am extremely impressed by the service I received. Thank you very much to Gabi for helping me with the issue :)

1 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Top quality, fast shipping, great comfort

There are a lot of complaints about the $18 for US shipping, which I strongly believe is worth. My orders have arrived within 2 days compared to my US purchases, which arrive over a week later!
The tops, sweaters and joggers I’ve purchased are high quality and stylish!! I felt like a fashionista in such great comfort attire.
This is the only company I strongly believe is worth every penny!

5 aprile 2023
Non scritta su invito

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