I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proc... Leggi di più
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Scopri cosa dicono le persone
Lazuli sculpt scrunch leggings have been my favourite leggings I’ve ever worn and after the amazing service I received from Gabi from the Customer Service Team, I am an even bigger fan. Thank you Gabi... Leggi di più
Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner. Definitely amazing at her job... Leggi di più
I have never come across a brand with such amazing customer service. I was recommended this brand by a friend and can't express how happy iam to be investing my money into them. I had an enquiry a... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Liverpool, Regno Unito
- contact@lazulilabel.com
- lazulilabel.com
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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I love Lazuli!!
I love Lazuli!!! Gabi from customer service was great, very professional and warm. My issue was resolved quickly and better than I had expected.
Customer Support
I really love the leggings from Lazuli Label and I was so sad when a pair came in with the hem falling off. However, the customer support member Gabi was able to help me out right away and offered me a refund. Thanks for the great customer support.
I had an issue with my order
I had an issue with my order, the customer service was quick and professional and so friendly!
Thankyou so much for a great experience!!
Really good service from Gabi✨
Gabi was really nice! ✨
She replied very fast and answered everything I asked her about🥰 very good service and let’s not forget how perfect the brand is😍✨
Thank you again Gabi
My first purchase consisted of the…
My first purchase consisted of the burnt rose V seamless 2.0 leggings which were magnificent. Love how soft yet secure and fitted the leggings were. Can't wait for my second purchase
Amazing customer service
Amazing customer service with gabi after having a small issue with my order- will absolutely shop here again after such a positive experience
This was my first time purchasing from…
This was my first time purchasing from Lazuli label and I had the best experience. This is what you call a quality business due to the quality product but most importantly the quality customer service. I had the pleasure of working with Gabi as she is apart of the customer support team. Gabi went above and beyond to make sure I was satisfied with my first time purchase. I will definitely be back for more products. Thanks again Gabi!
Thank you for your fast communication
Thank you for your fast communication! Every problems were solved very fast and easily! Additional discound code also suprised me in a good way! I will buy from here again. :)
Love them!!
I follow and support Kate for years now and she is so lovely and kind. When she and Sarah created lazuli label I just knew that it was going to be BOMB. I placed numerous orders (tshirts/leggins) and 2 weeks ago the new merch and I just got to say WOW. The quality of everything amazes me every time and I just recommend it to everyone. The clothes just fit me perfectly just like I want. I would say is perfect for every body type. I hope they continue to create amazing and beautiful merch! Love them!!
Leggings are usually amazing quality…
Leggings are usually amazing quality but I got a faulty pair and customer service (Gabi in particular) were amazing. I was refunded and given a discount code which was really sweet, and they responded super quickly. Thanks again for all the help
Can’t recommend enough!
Followed this brand from the start. The quality of their products just gets better and better. The backless tops are a staple, I literally wear them with anything whether this be jeans or leggings. The new V Seam leggings are previous scrunch are a favourite of mine, literally the most flattering leggings I own! Can’t fault them.
Ordered the V-seam leggings
Ordered the V-seam leggings. I was unsure about the sizing because of my height. Gabi helped me and the leggings are amazing!! I used them at the gym the same day I got them, and they were so comfortable. I will definetly get more of these when they restock!
To summarize, good customer service and amazing leggings :)
Lazilu has great customer service
Lazilu has great customer service. I had encountered an issue as a first time buyer and they were able to give me a discount for the inconvenience. Gaby was very helpful! Thank you Gaby :)
Thanks Gabi from customer service!!
I love this brand (particularly the V-seam 2.0 leggings!) and I have to say the customer service is great! Gabi really helped me out with an issue I had with reward points. I was so eager to order my leggings that I forgot to sign in! Gabi was able to add my reward points to my account anyway. I'm so grateful. I have nothing but good experiences with this company.
Great customer support experience
I contacted customer support about an issue with my order and received loads of great help from Gabi! I love this brand and will definitely be ordering from them again, they're super quick to help if anything goes wrong
Contacted after enquiring about sizing
Contacted after enquiring about sizing, gabi was helpful and polite. Looking forward to my leggings arriving as I don’t have much luck with online ordering so really hoping they fit nicely!
Great customer support from Gabi
Contacted customer support for an issue with shipping prices on their website. Gabi was really helpful and understanding and offered a discount code for my next purchase.
I just wish that shipping cost were a bit lower, not sure when I will be able to do a new order!
Great customer Service
Unfortunately my Lazuli leggings had a faulty seam, but Gabi was super kind and issued the refund within a day!
Great customer service experience:)
I had an issue with the seam of my…
I had an issue with the seam of my leggings ripping after the third wear. I contacted Lazuli about the issue and they were very polite and quick to respond to my query. As a result of the issue, they apologised and issued me a voucher as they could not replace the leggings (they are discontinued). I am extremely impressed by the service I received. Thank you very much to Gabi for helping me with the issue :)
Top quality, fast shipping, great comfort
There are a lot of complaints about the $18 for US shipping, which I strongly believe is worth. My orders have arrived within 2 days compared to my US purchases, which arrive over a week later!
The tops, sweaters and joggers I’ve purchased are high quality and stylish!! I felt like a fashionista in such great comfort attire.
This is the only company I strongly believe is worth every penny!
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