I have been trying to cancel my service. There is no one to talk to. Customer service is nonexistent, you text a request no answer back. They charged my account even though the grass cutting was not d... Leggi di più
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I contracted with Lawn Guru May 12th asking them to begin a bi-weekly mowing the week of the 17th. They gave me a local service provider who said he'd start on the 20th. He was a no show but... Leggi di più
This company is not dependable. Work is half done, and customer service is not valued. I’ve currently been waiting for someone to respond to my concerns from almost three weeks ago. All i received is... Leggi di più
Lawnguru is just a scam! It's my stupidity that i was hoping they might get better and tried but they are pain the neck including the providers they have who have no seriousness on the commitment made... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
LawnGuru is your one stop shop for all outdoor services. We work with the best local landscape professionals to deliver exceptional service each and every time. Join today!
Informazioni di contatto
Haas Rd 29454, 48393, Wixom, Stati Uniti
- lawnguru.co
If I could give zero stars I would
If I could give zero stars I would. Tried to book on two occasions. First time they said I was scheduled, but no one ever accepted the job so I was stuck waiting for two days. When I tried again, service was accepted on 4/28 for 5/9 service (which I paid extra to choose). Day of, no one came out and when I messaged the provider, he never replied. Attempts to call gave me a disconnected number.
Customer service is a JOKE. spoke with three different people who said they would message the provider -great, I already did? The last customer service agent literally left the chat (no phone number available- SUSPICIOUS!!) as I was typing a reply.
Do NOT use them.
10 maggio 2022
Non scritta su invito
Customers beware of the "pricing"…
Customers beware of the "pricing" lawnguru charges you. I noticed the area of my lawn they highlighted was a charge of XX amount, however half of that area was not lawn, but woods that did not need to be mowed. I had customer support change the map and request a pricing update, which they stated had not changed, stating the property was traced improperly. Sketchy at best. That being said, the people who actually cut my yard did do a great job. Lesson of the story, hire the mower directly, and bail on this service.
19 aprile 2022
Non scritta su invito
received a quote and submitted photos…
received a quote and submitted photos and accepted the quote. When the guy came out, he wanted almost twice as much so I cancelled. I was charged anyway and was told it would take a few days to get a refund. I complained on the Facebook sites and the accused me of scamming them. Rude and terrible customer service. I've had my lawn cut through them for a couple of year but no more. I'm done with them.
24 marzo 2020
Non scritta su invito
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