From start to finish Launa were great. The man who came to quote was respectful, and quick. The window and door were fitted quickly, to a great standard. Great communication from all areas of the... Leggi di più
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Scopri cosa dicono le persone
From getting quote right through to installation service was great. Terry and his Dad worked so hard from7.30am until 6.30 pm to ensure all the work was completed to a high standard. It wasn't an ea... Leggi di più
L'azienda ha risposto
We had arranged to have a front and back door fitted. We experienced delays with fitting dates and that one panel wasn’t ready on installation day so I would give that aspect x3 stars. The actual fit... Leggi di più
L'azienda ha risposto
I am completely happy with the quality of my two new doors, the fitter Mark was excellent. But I had to wait two months from the time of paying 90% of my bill until final installation. A previous appo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.
Informazioni di contatto
Kimberley Road, BS21 6QJ, Clevedon, Regno Unito
- 01275878153
- lm@launa.co.uk
- launa.co.uk
4,6
Eccellente
178 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great job
A very good experience with the company after being recommended to use them all went very well the new windows look great. The two fitters Pete and Elliot were very efficient worked very hard. Great job will recommend Launa again.
19 febbraio 2018
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Risposta di Launa Windows
Thank you for your great review - I have passed your comments to Pete and Elliot's manager it is always rewarding for them to hear great feedback. Dont forget about our recommendation scheme.
Good prompt service
Good prompt service. All appointments on time. Staff courteous and workmen worked cleanly.
14 febbraio 2018
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Risposta di Launa Windows
Thank you for your review, it is lovely to read.
would recommend.
excellent service from start to finish, with a quality product.
13 febbraio 2018
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Risposta di Launa Windows
Thank you for your review, dont forget about our great recommendation scheme!
Very satisfied with this installation
Very satisfied with this installation. Thank you.
7 febbraio 2018
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Risposta di Launa Windows
Thank you for your review, lovely to read.
I was impressed at their workmanship
I was impressed at their workmanship, consideration and general help. I would recomend them to others.
7 febbraio 2018
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Risposta di Launa Windows
Thank you for your review, I will pass your comments to our installation department. Dont forget we have a great recommendation scheme.
would recommend to anyone
would recommend to anyone, fast and very tidy.
7 febbraio 2018
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Risposta di Launa Windows
Thank you for your review, I will pass your comments to our installation department. Dont forget we have a great recommendation scheme.
We had a new front door
We had a new front door, a composite door fitted, and two other doors. The doors are very good, and the fitters were excellent. We were very pleased with our choice of company to do the job.
30 gennaio 2018
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Risposta di Launa Windows
Thank you for your review, it is lovely to read. I will let the installation department know that you thought the fitters were excellent.
Don't touch this shower with a barge …
Don't touch this shower with a barge pole. Its amazing how many of the reviews with trustpilot live in the USA. Read All checked reviews, all from real customers, we are taking them to court for damages to our house. Cant wait to see them.
7 gennaio 2018
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Risposta di Launa Windows
Thank you for your feedback. I understand that our installation department are handling your order.
With regards to some of our reviews showing they are from US - I spoke to Trustpilot and they have informed me that this is something that customers fill out when they first leave a review - something Launa or Trustpilot have no control over. I can reassure any customers reading our reviews that they have all been verified by Trustpilot and are all genuine customers of Launa Windows.
FIRST CLASS JOB!
Excellent professionally done job and the workmen did their utmost to work around us with minimum disruption. We would not hesitate to recommend the company.
5 dicembre 2017
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Risposta di Launa Windows
Thank you for your great review - dont forget about our recommendation scheme!
Bad customer service
I had french doors fitted although i could not fault the product the fitters did not use dust sheets on my furniture and the mess was horrendous. I was charged £30 extra for brass handles and on speaking to other contractors after launa are the only form that charge this. Their customer service was not great in that staff were rude when I tried to book in for another quote recently. Shop around before you make any decisions
29 novembre 2017
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Risposta di Launa Windows
Thank you for your feedback. We pride ourselves on working with minimum disruption to our customers, and I have made our installation department aware of your complaint regarding a dustsheet. If you would like to contact the office direct we can discuss further along with your recent new enquiry for a different door.
They did a great job
They did a great job. Couldn't be happier with the windows and doors they supplied and fitted. They had to come back for a follow up visit to sort out some snagging, but they were swift and courteous. Many thanks.
28 novembre 2017
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Risposta di Launa Windows
Thank you for your great review - We like to make sure if there are any snags (we are only human!) are rectified asap! Thank you again.
Great company
25 ottobre 2017
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Risposta di Launa Windows
Thank you Mr Danneau - another review after another installation. Thank you again for all your past business.
GOOD SERVICE AND FRIENDLY MEMBERS OF …
GOOD SERVICE AND FRIENDLY MEMBERS OF STAFF THAT WORKED VERY WELL AND CLEANLY
17 ottobre 2017
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Risposta di Launa Windows
Thank you for your lovely review Mr and Mrs Vile - its so rewarding for customers to take their time to leave a review.
Excelllent and left our property very …
Excelllent and left our property very clean after the work was done. Would highly recommend Launa windows.
17 ottobre 2017
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Risposta di Launa Windows
Thank you for your lovely review - dont forget about our recommendation scheme!
We were very pleased with the service
We were very pleased with the service, also delighted with the end product
11 ottobre 2017
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Risposta di Launa Windows
Thank you for your great review - so happy you are pleased.
This is the third time I have used this …
This is the third time I have used this company and each time the service throughout has been exceptional.
From first contact to fitting they have been pleasant,stress free experiences and I would not hesitate to recommend Launa Windows to anyone.
Thank you ALL at Launa.
10 ottobre 2017
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Risposta di Launa Windows
Thank you for your lovely review - its always a pleasure to assist returning customers! Dont forget about our recommendation scheme!
Great fitters
Great fitters. Helpful good workers. Cant fault them.
10 ottobre 2017
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Risposta di Launa Windows
Thank you for another great review Mr Brown - its always a pleasure to assist returning customers!
A quick and efficient job done
A quick and efficient job done. A bit of a mess left in the lounge, but this is our only criticism.
15 agosto 2017
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Risposta di Launa Windows
Thank you for your review Mr Bale - I have passed your comments regarding the mess to our installation department, it helps us for future installations.
People in the office very helpful
People in the office very helpful. The salesman advising and helpful. Surveyor outstandingly professional Colin Beale very very helpful. The team who erected the base were professional helpful polite and reliable. The same too the team who put the conservatory together included us in its construction. Launa Windows were helpful from start to finish.
2 agosto 2017
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Risposta di Launa Windows
Thank you for your great review Mr Maud - we are so pleased that you are happy with your conservatory and all aspects leading upto the erection of your new conservatory.
My overall opinion of Launa Windows
Ten out of ten on all counts ie sales, measuring up, installation. altogether very pleased with all aspects. Would recommend if asked.
31 luglio 2017
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Risposta di Launa Windows
Thank you for your great review Roger - dont forget about our great recommendation scheme
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