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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company is an absolute scam! Seeing a few reviews from people who seem to have had the same issue as me. My Deposit money was stolen from me! Changed my mind after the fee taken so tried to withd... Leggi di più

Valutata 1 stelle su 5

I have actually contacted the gambling commission today about this site because it's totally rigged. One slot took 60 pounds on 20p spins and did not offer a single scatter feature which is not norm... Leggi di più

Valutata 1 stelle su 5

Avoid!!! I'm actually starting to think this is a scam to steal identities as well as money! I have submitted a ludicrous amount of ID that they keep rejecting and asking for more!? They've had my pas... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Great platform and withdrawals started off really quick and all of a sudden I find myself waiting and waiting. I have tried emailing Tracy as per other review replies suggest but the only thing I’m ge... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casinò

Scritti dall'azienda

Las Vegas Casino is the ultimate online gaming destination, providing everything from slots and online casino games live table games to fantastic bonuses, promotions, and an amazing loyalty program. Our selection of games comes from the top providers in the industry, so you can always enjoy a premium experience. The Las Vegas Casino team is dedicated to providing you with a top-notch gaming experience, and we are always updating our selection of games to bring you the newest and most popular options. Sign up today, take advantage of our top welcome offer, and enjoy your favorite slots today!


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

88 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

Absolute scam

Absolute scam. Thieving criminals. Have not paid £2K back into my account. Using all excuses. Saying that my bank is not allowing my withdrawal. When it was the same bank I used to deposit to then. Please don’t waste 1p. The police and gambling commission have been contacted. AVOID AS ITS A FAKE SITE.

5 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Slow withdrawal process

Tried to withdraw my money on Saturday. Said it was paid but still haven’t got it after 3 days. Customer service said it may take 6 business (Mon-Fri) which means it may take more than a week for a single withdrawal.

Haven’t dealt with an online casino with such a slow service.

Better avoid for god’s sake.

25 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Bit of an overused word in this context and not one I'd use readily but having done what I could to provide verification documents in advance of being asked and seeing that deposits were allowed up to £5000 I was dismayed to have my account restricted after just one hand of blackjack.

20 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

TO BE HONEST...

To be honest, I was super sad after winning a lot on this website and then withdrawing it and reading this after thinking well my money is gone, I won't get lucky! But I got my money in 2H!!! Amazing system nice people not sure why all are saying it's a bad casino.

8 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

***STAY AWAY***

***STAY AWAY***
Recently joined and was supposed to of received 100% bonus plus 30 spins on first deposit. Deposited £200 and received no bonus, emailed and chatted online to an ignorant woman called Jessica and was told I didn’t qualify even though it was advertised as a promotion. After reading these comments I am reporting them to trading standards and the gambling ombudsman as this is classed as fraud and obtaining monies by deception.
*** PLEASE STAY AWAY***

18 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fast payment for large win

In the interests of balance to some of the below I wanted to share my experience. Had a sizeable win of several thousand pounds, and was then asked for a couple of verification documents. Based on these reviews I was extremely worried that it would take weeks, or may not even come... I woke up this morning to find the money in my bank account. An extremely positive experience and one that I'm very grateful for.

26 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Waiting for a withdrawal taken over a…

Waiting for a withdrawal taken over a week and still not been processed, had several chats on the website and got no where, I was firstly told it would be processed the following day, still nothing then I was told they had a system error and it will be processed, 2 more days later I’m told again it’s being processed today, still nothing I’m then told the finance team had left for the day and will be done tomorrow, surprise surprise still nothing!
The agents handling the chat are so rude, they just end the chat once they tell you the wrong information, I have emailed several times to complain, and still heard nothing back!
Genuinely shocking, I have all screen shots of the conversation and will publish them if I don’t hear anything
You should be ashamed

30 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Awful casino

Awful casino. Used a promotion that had been emailed to me saying if I deposited £10 I would get 30 free spins on book of dead, 75 free spins on moon princess and a deposit match. I got the 75 free spins, but nothing else. Customer service were rude and kept saying I received the bonus accordingly, but can't say how. Stay away if you want bonus funds to play with.

25 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

I have just fallen foul of a law that…

I have just fallen foul of a law that tells me that im taking advantage of a Live Roullete game. They have withheld £1200 saying that im taking advantage and that i cannot bet over 24 of 37 numbers, how can i take advantage of a live roulette table, the odds are with the house, what is the point in playing roulette if i dont have some king of strategy to win, if i dont do that, i would be as well as flushing the money away, i will be complaining about this to the gambling commission, its a complete scam to keep my winnings, i have never heard of this from any other casino, they should not get away with this and im determined to make sure they dont. If Las Vegas Casino are so adamant on there rules, they should be refunding bets that do not align with there rules, I’m sure all of you who have fallen foul of there 24 number rule did not get paid back money when you lost your bets. Only if you win they decide you cannot be paid. One more thing, if I play red and even on the outside bets which potentially covers 27 balls which is above the 24, sure black and odd accumulates to another 27 balls out of 37 so we’re is The Las Vegas answer to this question? They will be found out and I’m sure many thousand will be able to claim against them from profiteering using non uk gaming laws.

21 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam

Absolute scam. No casinos restrict the amount of numbers you can choose. I repeat no casinos restrict the numbers that you are allowed to choose. Only those that are associated with Las Vegas Casinos and fall under their Umbrella.

You can not gain an advantage on a game which is totally automatic, anyone who has played this game will tell you that.

By choosing more numbers, you are staking more and will have a higher chance of losing and not gaining an advantage, so their assertion is pathetic to say the least.

Furthermore, if they state that you are not allowed to choose more that 24+ numbers then I would like to ask why does the game allow the player to choose more than 24+ numbers when they know fully well that they won’t pay out. This is where the con and fraud kicks in.

A customer should not be allowed to choose more than 24+ numbers and the game should restrict this. Do they do that, no they don’t. Hence a con, hence a scam, hence a fraud. The average customer knows that this rule is not standard practice hence the numerous complaints. They fail to accept that and continue to allow customers to choose as much numbers they want, knowing they won’t pay them out. Totally an illegal practice. I would like to see them respond to me with the following:

1) why allow a customer to pick more than 24 numbers when you know you then won’t pay out?

2) this 24+ number rule is not standard practice, name me any reputable casinos who have similar illegal terms and condition?

I look forward to your response.

Raza

1 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Honestly people stay the hell away from…

Honestly people stay the hell away from this site how the hell they are still able to run it is beyond me. Dont get me wrong i lost abit which is fine thats the game we play. But when you go to withdraw they will rob you off it. Stay away from this site. Absolute wronguns these are the people the are wrong in the world.... STAY CLEAR YOU HAVE BEEN WARNED

13 giugno 2023
Non scritta su invito
Valutata 4 stelle su 5

Positive feedback

Far more positive feedback to report compared with some of the earlier comments I’ve spotted. For a start, the payments process is pretty speedy. I think there were some teething problems at the start, given that the company is growing fast - it seems to be on a more solid footing now. What’s more, if you play fair, the company plays fair. It stands to reason that if an individual’s game play is in breach of the terms and conditions, then those winnings are forfeited. Some other comments seem unfair as they misunderstand the system - the rules are set by the maker of the games, with the same games appearing on numerous casino sites. Nor do I understand the comments about the company’s credibility as it is legit. No need to take their word for it. On checking, you’ll find it's a fully licensed online casino as approved by the UK Gambling Commission, the UK regulator. Sure, we all want to win but let's try and be fair about it. Next time, you might be the lucky one!

8 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

I'm still waiting for my withdrawal to…

I'm still waiting for my withdrawal to come through, pending still over a week now, I think something fishy going on it's a scam 😠

2 giugno 2023
Non scritta su invito
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Risposta di Las Vegas Casino

Please email jasper.gerard@alderneymarketing.com with your details and he will escalate it for you

Valutata 1 stelle su 5

DON'T WASTE YOUR MONEY - TOTAL SCAM

DON'T WASTE YOUR MONEY. THIS IS BIG SCAM.

Las Vegas Casino has seized my winning of £5,937.40. They have sent me following e-mail when I requested to withdrawal from my account:

Dear Mr. Patel,

We are writing regarding your recent withdrawal request placed at Las Vegas Casino.

We wish to thank you for your patience while we reviewed the documents provided and account information.

After finalising this review, it was concluded that your game play is in breach of the Terms and Conditions agreed upon registration.

We note that your play strategy was systematically applied in a pattern meant to create an unfair advantage and such, obtain winnings that are not legitimate and such, any outcome resulting from accessing our services is being considered as null, and any profits voided.

We concluded that the below-mentioned terms in the casino’s Clause of Use were breached:

C. Subordination to the Terms and Conditions and the Binding Effect Thereof

1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.

E. Account Registration

8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Prohibited Actions and/or perform any Irregular Playing Patterns, (b) in case You will perform any Prohibited Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

F. Prohibited Actions

1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Prohibited Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account).

2. "Prohibited Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:

• abuse in order to gain advantage to the detriment of other Player(s) and/or Us;

3. "Irregular Playing Patterns" shall mean the following activities:

• building a balance and significantly changing play patterns;

• on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers;

The above-described actions were applied throughout your gameplay and systematically built the winnings which were later on placed in a withdrawal request.

The Terms you agreed to in order to be able to use the casino services clearly state this type of gameplay is deemed as irregular and not permitted, and if applied, any winnings obtained will be revoked.

Please note that these actions to undermine the casino’s simple rules and trespass into a restricted realm constitutes a severe infringement of our Terms and Conditions and it is within the player’s sole responsibility to ensure that the services are accessed in good faith, not with an abusive play pattern.

Considering the seriousness of the issue described, we ascertain that we must abide by the above-mentioned terms and proceed accordingly in revoking your winnings and refunding your deposits.

Please note that this is the final determination of the company and that your account will remain permanently blocked due to the breach in Terms.

If you shall disagree, please refer to the company’s dispute procedure listed in our Terms:

O. Complaints and Disputes

THIS IS A BIG SCAM. DON'T WASTE YOUR MONEY!!!

I've contacted one of the solicitors to resolve this issue and I will receive my money back but I just wanted to share my review as not everyone is capable enough to fight with this type of situations.

GUYS, TRUST ME... THIS IS STRESSFUL, SO DON'T REGISTER WITH THEM.

31 maggio 2023
Non scritta su invito
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Risposta di Las Vegas Casino

I don't know specifically what your game play was but - for example - covering too many numbers is not allowed in any casino, online or land-based, as it obviously gives an unfair advantage to the player.

Valutata 1 stelle su 5

Total scam

Hy, I think one star is too much for this so-called online casino, the worst experience I had, after a few withdrawals that were ok, I started to lose, everything is ok until now, the last 4 withdrawals were blocked, for the reason that I covered 24 roulette numbers and broke the casino rule, which I did not know about, no online casino in the UK uses this rule, it is a roulette game in which the casino does not have to set the rules, anyway the complaint to Adr it was in vain because they feel that they are all right, the only option is a lawyer specialized in gambling business, because these are abusive rules, no authorized casino can use these abusive rules

20 agosto 2022
Non scritta su invito
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Risposta di Las Vegas Casino

Hi Adrian - we are sorry you were not happy after an initially solid start to your time on Las Vegas Casino. Re covering numbers, this is something that is not allowed on any casino - online or a land based casino - and is mentioned in the Ts&Cs. To re-assure you, this is a fully licensed casino by the UK Gambling Commission and has just been given a letter of good standing by this body, the UK regulator.

Valutata 2 stelle su 5

Las Vegas Casino withdrawal frustrations

Las Vegas Casino have some interesting bonus offers and generally a good selection of games. The only downside is their withdrawals often take upwards of 3 business days to process. The money does eventually arrive, but this for me is way too long.

21 maggio 2023
Non scritta su invito
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Risposta di Las Vegas Casino

Thank you for the feedback. Firstly I appreciate your kind comments about our selection of games. Secondly regarding withdrawals we are now processing well over half off our withdrawals in one business day. We are also trialing a system which makes withdrawals instant for players who are already verified. This should be a game changer as it also works over weekends, the time when our customers enjoy playing the most. We do totally get that one of the key things that anyone playing on an online casino site is looking for is to get their money in and out quickly, that is why we have responded to criticism here and made it our number one priority to fix. Please try us again and tell us if it has improved. Thank you

Valutata 1 stelle su 5

In relation to my 1st review regarding…

In relation to my 1st review regarding Las Vegas Casino. I can see they have started to respond to a number of negative reviews regarding their delayed withdrawal process and also confiscating winnings by falling foul of a T&C where if you cover 24 or more balls in one roulette spin, you are deemed to gain an unfair advantage and playing a illegitimate strategy. I have since progressed my claim to an ADR agency where Las Vegas had to provide proof of this. Outcome was, I played 71 spins where 6 times (or 8%) i fell foul of their T&C where I placed bets on 24 or more balls. Out of these 6 spins, I accumulated a net loss of £540 which disproved their argument I built up my winnings using an illegitimate strategy.

It was just pure fluke but because I managed to get my total above £3k....they closed my account down immediately.

With so many other people now placing negative reviews, they are now pretending to reach out in responding to the reviews. I was asked to send over all my details so they could review my case. It has been 9 days since I sent my proof over and guess what.....I have heard absolutely nothing!

Unfortunately, I have fallen foul of this website - I just my message reaches our people and provides enough information for you to go elsewhere.

Please visit Casino Guru as you will see upon there. they have a very poor reputation and the guys there have backed my claim.

Lets see if they respond to this....I very much doubt it.

19 maggio 2023
Non scritta su invito
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Risposta di Las Vegas Casino

Hello, I am sorry you have had a negative experience but covering multiple numbers is not something ANY online casino allows. You say this is being investigated but you have not heard back. It would not be appropriate to ask for an individual player's ID on a public forum but please email your details to jasper.gerard@alderneymarketing.com and he will make sure this is escalated for you. Thank you in advance.

Valutata 3 stelle su 5

Great Platform but Withdrawal Speed Slowed Down

Great platform and withdrawals started off really quick and all of a sudden I find myself waiting and waiting. I have tried emailing Tracy as per other review replies suggest but the only thing I’m getting back is more and more advertising emails. Need my funds asap and still waiting …… So update: got my withdrawal after a Live Chat chase up but then 2 mins later got a email saying acc suspended with a list of possible reasons.

13 maggio 2023
Non scritta su invito
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Risposta di Las Vegas Casino

Thank you for the response and also for the positive feedback about the platform. I am inviting you to escalate this as we would like to look into this case for you as it does not seem normal. Please email jasper.gerard@alderneymarketing.com and he will take up any serious complaint such as this with the highest management. It is best not to discuss an individual's details on a public forum but generally speaking the majority of our withdrawals are processed in one business day. We are also trialing a new system which we are very excited about that makes withdrawals instant, seven days a week, which will be great for those of our customers who like to play at weekends. If this trial proves successful it should be a game changer. Where there can be delays is if a player goes over the threshold and then - for their own protection - we have to make further checks. This can sometimes be delayed by the player taking some time to send in all their documents - am not saying this was the case with you, as without knowing your player details i cannot verify that. Regarding the suspension of an account, this is often done for Responsible Gaming reasons - ie to protect the player, it is rarely in our interests. Gambling companies quite rightly have a great responsibility in this regard and as a responsible, fully licensed UK operator we do take those duties very seriously. Thank you once again for your very balanced review and please do escalate your particular issue with Jasper who will be only too delighted to tackle this on your behalf.

Valutata 4 stelle su 5

Fast withdrawals

Hi, I’m new to site. Won £200 on roulette. No issue with withdrawal, got it in 24 hrs.

7 maggio 2023
Non scritta su invito
Logo di Las Vegas Casino

Risposta di Las Vegas Casino

Great news and so glad you like the site. Congratulations on your win!

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