Great item, very well packaged, superfast delivery. The only problem was here were no instruction on how to remove the old cover from the draw and install the new one - some videos would be really hel... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Relatively easy to find part and delivered 2 days later. Stupidly I paid gor next day delivery not realising the cit off point for receiving it the next say is 2pm - but happy to take your money after... Leggi di più
L'azienda ha risposto
I will NEVER purchase a Lamona appliance again. I am absolutely furious that I have spent thousands on a brand new kitchen and the light inside the brand new cooker does not work. When I called to... Leggi di più
L'azienda ha risposto
Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service. However it didn't solve the problem and my fridge door now not only has no suction but it won't... Leggi di più
L'azienda ha risposto
3,8
Molto buono
956 recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
They refuse warranty on my single oven…
They refuse warranty on my single oven because there were rust in the oven... I do not recommend avoid at any cost
16 marzo 2026
Risposta di Lamonaspares
Thank you for taking the time to leave this review. We're always keen to hear feedback on how we can continue to improve our business and services. Best wishes, Alexandra
Great service from customer service and…
Great service from customer service and repair engineer
12 marzo 2026
Risposta di Lamonaspares
Good afternoon Mr P J Denney, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
very good quick fix
11 marzo 2026
Risposta di Lamonaspares
Hi Peter, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
No help with my queries
10 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
I still haven't got the part
I still haven't got the part, I called the contact number and was told I had to email. I emailed and all I know is the part has been dispatched. I don't know when I will get it. Can anyone tell me when I will get it please?
It is very hard to wash clothes when the door handle is broken.
13 marzo 2026
Risposta di Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
Dreadful service followed by minimal…
Dreadful service followed by minimal customer service, delayed delivery with no explanation and nameless customer service response
12 marzo 2026
Risposta di Lamonaspares
Thank you for taking the time to leave this review. We're always keen to hear feedback on how we can continue to improve our business and services. Best wishes, Alexandra
If I could give a zero stars
If I could give a zero stars, that would be more than I would want to give. Dreadful communication. I waited 2 weeks for my order and when it arrived there should have been 6 pieces, only 1 piece arrived. Still waiting for the remaining pieces. No communication and no order acknowledgement. I also bought an intergrated freezer from Lamona, that was total rubbish. Replaced it 6 months later with a neff and that works perfectly.
10 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Very efficient and speedy service
5 marzo 2026
Risposta di Lamonaspares
Good morning Adams, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Had nothing but problems with Pacifica…
Had nothing but problems with Pacifica engineers had oven repaired 5 times in the end Howdens replaced whole unit
2 marzo 2026
Risposta di Lamonaspares
Thank you for bringing this to our attention Joseph. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Risposta di Lamonaspares
Good morning, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
I will not put negativity I am really…
I will not put negativity I am really not happy please contact me on the my phone number I do need to talk to a representative please Paul Morgan
5 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
After paying almost £7 for postage it…
After paying almost £7 for postage it took 2 weeks for my order to be delivered. Not very impressed with the service
3 marzo 2026
Risposta di Lamonaspares
We're sorry you have been disappointed by your experience Lorraine Please be assured we will share your feedback internally. Alexandra
Website is poor
Website is poor, have to return to search page for every item. The whole purchasing part was tedious. Parts didn’t fit, they were also supplied by third party. Returned items and not heard a single word. No way of tracking progress.
3 marzo 2026
Risposta di Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
Fridge freezer has broken
Fridge freezer has broken , had engineer out and confirmed it was broken 🙄 he said I would hear from someone within 48 hours, 5 days later I call to be told I have to call the depot to arrange a replacement, which I did , got told someone would be there on Thursday morning, get a call from depot at 11:55 to say it will be next Tuesday, I’m not holding my breath
3 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Non delivery of parts ordered
We received only 2 of the 3 parts ordered which I have reported but not received a response.
6 marzo 2026
Risposta di Lamonaspares
Thank you for bringing this to our attention Jacqueline. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Smaller draw is wonky
Smaller draw is wonky. The other draw is the wrong size - my fault.
Expensive.
6 marzo 2026
Risposta di Lamonaspares
Thank you for your review. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra
I’ve ordered a pair of oven Telescopic…
I’ve ordered a pair of oven Telescopic side rails But received 2 left hand side ones 6emails later I’m no nearer getting the opposite one I would have thought that was not to difficult
5 marzo 2026
Risposta di Lamonaspares
Thank you for bringing this to our attention Martin. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Risposta di Lamonaspares
Hi Analiza, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
50/50 service
Engineer was good
Terrible service in getting him here
Told didn’t have parts once Howdens got involved things improved
3 marzo 2026
Risposta di Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
The job was completed but the problem…
The job was completed, but the problem persists.
Not a very good experience.
Now, when I am trying to raise another ticket for the same issue.
2 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
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