Great item, very well packaged, superfast delivery. The only problem was here were no instruction on how to remove the old cover from the draw and install the new one - some videos would be really hel... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Relatively easy to find part and delivered 2 days later. Stupidly I paid gor next day delivery not realising the cit off point for receiving it the next say is 2pm - but happy to take your money after... Leggi di più
L'azienda ha risposto
Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service. However it didn't solve the problem and my fridge door now not only has no suction but it won't... Leggi di più
L'azienda ha risposto
I will NEVER purchase a Lamona appliance again. I am absolutely furious that I have spent thousands on a brand new kitchen and the light inside the brand new cooker does not work. When I called to... Leggi di più
L'azienda ha risposto
3,8
Molto buono
959 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Lamonaspares
Hi Analiza, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
50/50 service
Engineer was good
Terrible service in getting him here
Told didn’t have parts once Howdens got involved things improved
3 marzo 2026
Risposta di Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
The job was completed but the problem…
The job was completed, but the problem persists.
Not a very good experience.
Now, when I am trying to raise another ticket for the same issue.
2 marzo 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
The issue with the door was explained
The issue with the door was explained. The engineer was friendly and helpful
2 marzo 2026
Risposta di Lamonaspares
Good morning Wayne, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Shame that the product broke in first place but thank you for fixing it
Prompt fixing of the product that shouldn’t really have broken in six months
25 febbraio 2026
Risposta di Lamonaspares
Good morning Mandy, thanks for taking the time out of your day to leave this review. Alexandra
Came within time frame given
Came within time frame given. Very polite. Got in with job. Explained what the problem was and resolved it.
24 febbraio 2026
Risposta di Lamonaspares
Hi Julie, thank you for taking the time to write such a great review. Best wishes, Alexandra
Risposta di Lamonaspares
Thank you for the positive review Phillip. All the best, Alexandra
Quick and easy to deal with
Quick and easy to deal with, and gives you the correct product.
26 febbraio 2026
Risposta di Lamonaspares
Thank you for your positive feedback. We have shared your comments with the appropriate team. Best regards, Alexandra
Great costumer service very helpful…
Great costumer service very helpful staff
The engineer was very experienced, friendly he fixed the dishwasher
Very happy with the service and I recommend to friends and family
24 febbraio 2026
Risposta di Lamonaspares
Good afternoon, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Really nice guys
Really nice guys. Very professional, polite and knowledgeable. Done a great job and my washing machine is now back spinning and not leaking. Delighted
Highly recommend how smooth it all went and how fast they came out to fix it
24 febbraio 2026
Risposta di Lamonaspares
Hi Maria, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
Initially poor service but it improved
I would’ve given 5 stars as the service I eventually received was good. However when I originally enquired about the spare part I required it was out of stock.
I filled in my details to let me know when it comes back into stock.
During this time I contacted Lamona and I was eventually told that the part had been discontinued. Only to find that the part came back into stock. I was not told it had come back into stock. It was just by chance I checked. Initially very poor customer service. When I ordered the spare part the service was good and a reasonably quick delivery
25 febbraio 2026
Risposta di Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
Risposta di Lamonaspares
Good morning Ceinwen, thank you so much for leaving this 5* review. Take care and enjoy your day! Alexandra
Only part of order arrived
Ordered 3 trays and only 2 arrived, I have not yet had a response to emails requesting assistance.
10 febbraio 2026
Risposta di Lamonaspares
Thank you for bringing this to our attention . Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Absolutely brilliant and very prompt…
Absolutely brilliant and very prompt service, definately use again.
19 febbraio 2026
Risposta di Lamonaspares
Hi Alan, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
Risposta di Lamonaspares
Good morning Chris, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Can't be faulted.
Excellent service from the moment of reporting a problem to the engineer fixing the problem.
23 febbraio 2026
Risposta di Lamonaspares
Hi John. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
Excellent service
Excellent service. Engineer was extremely polite and helpful.
He diagnosed the fault quickly and carried out the repair efficiently and in good time.
Thank you for the service you provided. Would definitely recommend.
23 febbraio 2026
Risposta di Lamonaspares
Hi Michelle, thank you for taking the time to write such a great review. Best wishes, Alexandra
Haven't responded to emas sent weeks…
Haven't responded to emas sent weeks ago. Sent delivery to payment address rather than delivery address so had to pay to resend
13 febbraio 2026
Risposta di Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
3 times we booked an engineer and three…
3 times we booked an engineer and three times he failed to turn up. The booking system was awful and the dishwasher was out of service for nearly 8 weeks before finally an engineer came. The excuse was that it was parcelled out to third parties each time... Not good enough
16 febbraio 2026
Risposta di Lamonaspares
Thank you for bringing this to our attention. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Recently purchased light bulb for my…oven
Recently purchased light bulb for my oven works perfectly
17 febbraio 2026
Risposta di Lamonaspares
Good morning, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.