Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
3,4
5 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered three weeks ago and when I went to follow up on the order via email and two calls, I got NO response. They charged my card, I have no product, no ligitimate tracking numbers and no response. Terrible and not worth the trouble. Don't purchase! WARNING!!!!
To be honest I wasn’t expecting to see much, if any, results but thought I’d give them a try anyway. And wow! The difference in the tightness of my skin was instant and really impressive. I was genuinely pleased and will definitely continue with them
Risposta di Koseonskincare
Hi Melissa,
Thank you for being honest about your expectations, and for giving them a try anyway! 💛
We love hearing this kind of surprise. It's amazing when a product exceeds what you thought was possible, and instant tightness is exactly the kind of result we hope people notice. So glad you're planning to stick with them!
Thank you for choosing Koseon Skincare, and for taking the time to share this.
Warmly,
The Koseon Skincare Team
Unfortunately I have not been able to try the eye patches because I never received them. The tracking number they issued was invalid and I reached out multiple times to the company for them to either resend or issue me a refund. They finally responded and offered me a refund for a portion of what I paid asking for me to wait longer so they could “research” what happened. It has been a couple weeks now and I still cannot track my order (even though I received an automated email saying I received it, which I did not) nor have I received a refund. I think this company is a scam and I would think twice before ordering and definitely would not place a recurring order.
Risposta di Koseonskincare
Hi Shannon,
We're so sorry to hear this was your experience. This isn't what we want for any of our customers, and it's not typical of the service we strive to provide. Not receiving your order, and then having to wait on top of that, is frustrating, and you deserved a much better resolution.
We're reaching out to you by email right now to get this sorted out. Thank you for bringing it to our attention, and again, we sincerely apologize for the trouble.
Sincerely,
The Koseon Skincare Team
I am 55 years old and this is the first time my eye bags have disappeared in 15 years. This is one of the products that I would genuinely recommend. I never leave reviews on products but this mask has drastically changed the way I look. I finally feel comfortable in my own skin. 10/10 would recommend.
Risposta di Koseonskincare
Hi Jackie,
Thank you so much for taking the time to share this. You said you never leave reviews, so it means a lot that you chose to write one for us. 💛
We're thrilled to hear the mask has made such a difference for you, and that you feel more comfortable in your own skin. That's exactly what we hope our products can do. Thank you for trusting Koseon Skincare, and for recommending us.
Warmly,
The Koseon Skincare Team
Amazing company.
Purchased their eye brightener and mask for my mother and it arrived quickly.
She loves them and is buying more
Risposta di Koseonskincare
Hi Max,
Thank you for the kind words, and for treating your mom to our eye brightener and mask! 💛
We're so glad your order arrived quickly, and it made our day to hear she loves them and is already planning to order more. We hope she enjoys every bit of her routine.
Thanks again for choosing Koseon Skincare!
Warmly,
The Koseon Skincare Team
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
