Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Leggi di più
The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Leggi di più
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Meander 195 C, 1181WN, Amstelveen, Paesi Bassi
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Eccellente
290 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Ziet er goed en netjes ingepakt uit met,
Alle informatie!
16 giugno 2025
Bestellen van huisjes ging eenvoudig
Bestellen van huisjes ging eenvoudig. Echter soms lag connectie met de site eruit
22 giugno 2025
Great collection
Great collection. The gift piece is redundant if you are a returning customer
13 giugno 2025
Good service
11 giugno 2025
Good service and communication.A…
Good service and communication.A pleasure to deal with.
15 giugno 2025
Wonderful Products!
I bought 3 houses from KLM. They arrived safely due to the great packaging. And, they were excellent in quality. I definitely would recommend their products.
27 maggio 2025
The DB house nr 81 did not arrive yet…
The DB house nr 81 did not arrive yet in France encounters itinerary problems
5 giugno 2025
Risposta di KLM Houses
Hi Carla,
You ordered the 5th of June, and your miniature was shipped June 6th with postnl to France.
Your track and trace code shows it will be with you tomorrow probably (didn't you receive the e-mail?)
You can always contact us via info@klm-huisjes.nl or by phone with questions.
Kind regards,
Patrick Swaab
I was helped very well
I was helped very well! There was something missing from the address, but customer service resolved it nicely so I still received my gift on time.
24 maggio 2025
Risposta di KLM Houses
Thanks for your kind review, but hope for more stars next time ;-)
Kind regards,
Patrick Swaab
Easy website and quick delivery
Easy website, quick delivery and nice personal touch. Houses in great condition.
26 maggio 2025
Order not delivered
The order was not delivered and customer service is not repsinsive to resend or reimburse
10 maggio 2025
Risposta di KLM Houses
Hi Valentina,
Hope everything is fine now.
Our apologies for the delay.
Kind regards,
Patrick Swaab
Everything went well
Everything went well. I received my order quickly, and it was carefully packed
14 maggio 2025
I haven’t received it yet
I haven’t received it yet. I flew business class to Amsterdam in April and was in the restroom when they gave out the houses. I am so disappointed when I look at my husband’s house.
17 maggio 2025
Risposta di KLM Houses
Hi Donna,
As you live in the USA your order will not be there in a couple of days.
We have shipped your order on the 22th of May and according to the estimate it will be there the 29th.
You have received two e-mails with shipping information.
1. From us that your package is shipped with the Fedex tracking number
2. From Fedex with an estimate when your. package will arrive and a tracking code.
According to those e-mails your package will be with you around the 29th of May.
If you did not receive them please check your spam, or contact info@klm-huisjes.nl and we will send you all information.
Hope you can give us some more stars when you receive the package we shipped with care.
Kind regards,
Patrick Swaab
Fast and well packed shipping
17 maggio 2025
Thank you to KLM
I was pleased at the ability for KLM houses to be sent to Canada. The houses I ordered came in perfect condition and I have added them to my collection and set aside for a birthday gift.
3 maggio 2025
Package arrived earlier than expected
Package arrived earlier than expected, as described and well wrapped
21 maggio 2025
Great service and quick delivery!
4 maggio 2025
Excellent buying experience
Excellent buying experience! Shipping was quick and the houses arrived in perfect condition!
27 aprile 2025
Still waiting
Ordered at 21.04 Still haven't received the houses today 7.05 Tracking number is not valid. Hoping they might still arrive.
20 aprile 2025
Risposta di KLM Houses
Hi Helena, Your package is at a postnl office as you can see using your track and trace.
You can best contact us via info@klm-huisjes.nl if you have questions. Reviews are to review our service. Hope when you pick up your order, you will give us some more stars. Kind regards, Patrick
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