Kika UsaRecensioni 

488
TrustScore 4.5 su 5

4,4

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Valutata 3 stelle su 5

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alexis loves her different kinds of wet food, Tuna & Bass, Tuna & Salmon, Tuna & Rice. She has no problem eating, when she’s balanced. When she’s unbalanced Alexis has a problem with eating. Alexis ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali

Informazioni su Kika Usa

Scritti dall'azienda

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

488 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(488)

270 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Spectacular

Spectacular

17 dicembre 2025
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Risposta di Kika Usa

Dianeth,

Thank you so much! We’re thrilled to hear you had a spectacular experience and truly appreciate your support.

Warmly,
Superiorcare.pet team

Valutata 3 stelle su 5

Food is good

Food is good, but pricey and sometimes delayed shipping

5 dicembre 2025
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Risposta di Kika Usa

Kelly,

Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the food. We understand your concerns about pricing and occasional shipping delays, and we’re continuously working on improving our logistics and overall experience.

We truly appreciate your support and your input.

Warmly,
Superiorcare.pet team

Valutata 4 stelle su 5

like it for emmy

like it for emmy. really love it.

5 dicembre 2025
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Risposta di Kika Usa

Anna,

Thank you for your feedback! We’re so happy to hear Emmy is enjoying it and that you really love the product.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Ease of mind to have an autoship for my…

Ease of mind to have an autoship for my dog food.

3 dicembre 2025
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Risposta di Kika Usa

Nijole,

Thank you for your feedback! We’re glad the autoship gives you peace of mind and makes managing your dog’s food easy and convenient.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

I ordered my first order from this…

I ordered my first order from this company and my dog wasn’t able to eat it becouse it was to hard for him so I contacted the company and they made it right for my dog and sent me the wet food which my dog loves and I am 100% satisfied with the customer service I got and the stand by their word as a company to make something right I would 100% recommend them thank you

3 dicembre 2025
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Risposta di Kika Usa

Vickie,

Thank you so much for sharing your experience! We’re really glad we could make things right for you and that your dog is loving the wet food.

Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation and trust in our company.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Amaging experiance now my pet is so…

Amaging experiance now my pet is so alive

20 dicembre 2025
Non scritta su invito
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Risposta di Kika Usa

Nagarjun,

Thank you for your feedback! We’re so happy to hear you’ve had an amazing experience and that your pet is feeling more lively and energized.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

I haven't started on the new kibble

I haven't started on the new kibble, since she is finishing the previous kibble she's on. I will add the superior kibble slowly with the other kibble she's on.

11 dicembre 2025
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Risposta di Kika Usa

Marie,

Thank you for the update! That’s a great approach - introducing the new kibble slowly helps support smooth digestion. We hope your dog enjoys the transition to Superior Care.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

timely delivery

9 dicembre 2025
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Risposta di Kika Usa

Jan,

Thank you for your feedback! We’re glad to hear your order was delivered on time.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

My dog loves this food and this food…

My dog loves this food and this food keep her coat pure white
Thank you!!!!

8 dicembre 2025
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Risposta di Kika Usa

Xenis,

Thank you so much for your kind words! We’re thrilled to hear your dog loves the food and that it’s helping keep her coat beautifully white.

We truly appreciate your support!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Always fast shipping and the product is…

Always fast shipping and the product is outstanding

28 novembre 2025
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Risposta di Kika Usa

Danny,

Thank you for your feedback! We’re glad to hear your orders always arrive quickly and that you’re happy with the quality of our products.

We appreciate you choosing Superior Care!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

I love superior care

I love superior care, excellent products. Love my show chair, my grooming bag 😍, my shopping bag bag with the aluminum handle and a lot of space.
The grooming arm I highly recommend it.

26 novembre 2025
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Risposta di Kika Usa

Frank,

Thank you for your wonderful feedback! We’re so happy to hear you love Superior Care and are enjoying the show chair, grooming bag, and shopping bag. It’s great to know the grooming arm has been such a helpful addition too.

We truly appreciate your support and recommendation.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Love the food for my cockers

Love the food for my cockers. Nice to be able to pick it up locally instead of shipping.

4 dicembre 2025
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Risposta di Kika Usa

Laura,

Thank you so much for your review! We're really glad to hear that you love the food for your Cockers, and it’s great that local pickup makes things even easier for you.

We appreciate you choosing Superior Care!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

4 paws and a tail up!

My dog LOVES the wet food and really likes the dry food. He licks his bowl clean. 😊 Just

24 novembre 2025
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Risposta di Kika Usa

Stefanie,

Thank you so much for sharing this! We're really glad to hear your dog loves the wet food and enjoys the dry food too — licking the bowl clean is always the best sign.

We appreciate you choosing Superior Care and are happy the meals are such a hit!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

I am so glad that I changed food for my…

I am so glad that I changed food for my dogs. They love it! I had such an easy time changing over to this food. I didn't have to worry about upset tummies, sick or refusal to eat.
Ordering was a simple process, delivery was quick. I am so happy I listened to Mackensie and changed foods. No more store bought over processed foods.

They have solid poopies, no runs. Their coats are looking much better, teeth look great.

4 dicembre 2025
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Risposta di Kika Usa

Deborah,

Thank you for sharing your experience. We’re so glad to hear the transition was easy and that your dogs are loving the food. It’s great to know their tummies, coats, and overall health are doing so well.

We appreciate your trust and are happy to have you with us!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Great products!!

7 novembre 2025
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Risposta di Kika Usa

Scarlett,

Thank you for your feedback! We’re so glad to hear you’re enjoying our products.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

I’ve been feeding this dog food to my…French bulldog and Pomeranians

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats, more energy, and overall happier dogs. Highly recommend this food to anyone who wants something both nutritious and delicious for their pets! Package is also great and delivery is fast.

28 novembre 2025
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Risposta di Kika Usa

Natalya,

Thank you for your wonderful feedback! We’re thrilled to hear your pups love the food and that you’ve noticed improvements in their coats, energy, and overall happiness. It’s great to know the ingredients, quality, and fast delivery are meeting your expectations.

We truly appreciate your recommendation and continued support!

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Great service and decent prices

Great service and drce

28 novembre 2025
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Risposta di Kika Usa

Stacey,

Thank you for your feedback! We’re glad to hear you’re happy with our service and prices.

We truly appreciate your support and look forward to continuing to provide quality products for your pets.

Warmly,
Superiorcare.pet team

Valutata 5 stelle su 5

Edita

Edita
Thank you for all your help !!
Great company and products

26 novembre 2025
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Risposta di Kika Usa

Barbara,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support, company, and products.

We truly appreciate you being part of the Superior Care family!

Warmly,
Superiorcare.pet team

Valutata 1 stelle su 5

I was disappointed with the dryer

I was disappointed with the dryer - sent it back but now can’t seem to get my refund - or a response from customer service. Customer service replies are very delayed.

14 novembre 2025
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Risposta di Kika Usa

Julia,

We’re very sorry for the inconvenience. Since our return label wasn’t used, we don’t have tracking information for the package. We’ve already reached out to provide you with tracking details, and as soon as we receive your return, we will promptly issue your refund.

Please note that our customer service team operates Monday–Friday, 9 AM–5 PM CDT, and replies are provided during these hours. We appreciate your patience and understanding.

We apologize for any delays and appreciate your patience.

Warmly,
Superiorcare.pet team

Valutata 4 stelle su 5

I like that is tiny dog food

I like that is tiny dog food
My Maltese dogs still have tear stain, but it’s very little

12 novembre 2025
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Risposta di Kika Usa

Thank you for your feedback! We’re glad to hear your Maltese dogs enjoy the tiny kibble.

It’s great to know the tear stains have already improved, even if just a little - sometimes it takes a bit of time to see full results.

Warmly,
Superiorcare.pet team

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