out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Leggi di più
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My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Leggi di più
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Alexis loves her different kinds of wet food, Tuna & Bass, Tuna & Salmon, Tuna & Rice. She has no problem eating, when she’s balanced. When she’s unbalanced Alexis has a problem with eating. Alexis ha... Leggi di più
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Dettagli dell'azienda
Informazioni su Kika Usa
Scritti dall'azienda
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Informazioni di contatto
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, Stati Uniti
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Eccellente
488 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Kika Usa
Sondra,
Thank you for your feedback! We’re glad to hear your order arrived quickly, and we hope you and your pets enjoy using the products.
Warmly,
Superiorcare.pet team
Muy satisfecho con los productos...
Muy satisfecho con los productos...
27 novembre 2025
Non scritta su invito
Risposta di Kika Usa
Thank you so much for your review! We’re very happy to hear you're satisfied with our products, and we truly appreciate your trust in our brand.
We're glad everything has been working well for you and your pet. If you ever need anything or have questions, our team is always here to help!
Warmly,
Superiorcare.pet team
Lack of response from customer service.
I am happy with the products I have received so far. However I have had a lack of response regarding my questions about out if stock items. It’s a commitment to change food and will be a problem if customer service is poor.
3 novembre 2025
Risposta di Kika Usa
Lisa,
We’re very glad to hear you’re happy with the products you’ve received so far, and we truly appreciate your support. We’re also sorry for the frustration caused by the lack of replies — we actually responded to your messages multiple times, but unfortunately your email provider rejected them with the error: “Your message was rejected by the recipient email server.”
Because of this, our replies could not be delivered to you.
We completely understand that consistent communication is important, especially when committing to a new food. If you could please provide an alternative email address or contact us through our live chat, we’ll make sure you get all the information you need right away.
Thank you again for your patience — we’re here to help anytime.
Warmly,
Superiorcare.pet team
was cheaper then the dog show
was cheaper then the dog show, already knows works well
12 novembre 2025
Risposta di Kika Usa
Carla,
Thank you so much for your review! We're glad to hear you were able to get it at a better price than at the dog show, and we're happy the products are already working well for you.
We truly appreciate your trust and support!
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Susan,
Thank you so much for sharing this! We’re really glad to hear your dogs love the dental chews - that’s exactly what we like to hear.
Enjoy, and we’re here anytime you need us!
Warmly,
Superiorcare.pet team
I love your products
I love your products, however delivery needs to be improved. I ordered on November 8 and I am still waiting on my order. It shows as being shipped on November 14 but it is still in transit.
10 novembre 2025
Risposta di Kika Usa
Teresa,
Thank you for your feedback - we truly appreciate your kind words about our products, and we’re very sorry for the delay with your delivery.
Our standard delivery time is 3–5 business days, and we understand how frustrating it is when an order takes longer than expected. Your package shipped on November 14, and although it’s still in transit, we’re closely monitoring it to ensure it gets to you as soon as possible.
We’re continually working on improving our delivery times and overall shipping experience. Thank you for your patience, and please feel free to reach out if you need any updates or assistance.
Warmly,
Superiorcare.pet team
Very fast delivery!
5 novembre 2025
Risposta di Kika Usa
Chris,
Thank you for your review! We’re really glad to hear that your order arrived so quickly. We appreciate you choosing us and are always here if you need anything!
Warmly,
Superiorcare.pet team
Amazing brushes and my Bichon loves her…
Amazing brushes and my Bichon loves her bowl and so do I, less mess around her face! Yahoo 👍👍👍!! But I want to thank you Janiya for coming up with some amazing designs! God bless!
29 ottobre 2025
Risposta di Kika Usa
Kristine,
Thank you so much for your wonderful review! We're thrilled to hear that you’re loving the brushes and that your Bichon is enjoying her bowl - it’s always a win when mealtime gets a little less messy!
God bless, and thank you for being part of our Superior Care family!
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Linda,
Thank you for sharing your experience! We’re so glad to hear your order arrived quickly and that your dogs are loving the food.
It’s always great to know our products are a hit with the pups!
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Becky,
Thank you for your feedback. We’re sorry to hear the delivery felt slow. Our standard delivery time is 3–5 days, but we completely understand how important quick shipping is.
We’re continuously working to improve our processing and delivery times so your orders arrive as quickly and smoothly as possible.
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Tana,
Thank you so much for choosing us! We’re happy to hear your first experience has been a positive one. We look forward to serving you and your pet again soon.
Warmly,
Superiorcare.pet team
Exceptional Service
Hello, thank you, and I appreciate your exceptional service. Although my pet didn't take to the product, I'm grateful for your understanding and support when I decided to cancel my subscription.
27 ottobre 2025
Risposta di Kika Usa
Jacqueline,
Thank you so much for your kind words. We truly appreciate your understanding and are sorry the product wasn’t the right fit for your pet.
We’re glad our team could assist you with the cancellation smoothly, and we hope to have the chance to serve you again in the future with something your pet will love!
Warmly,
Superiorcare.pet team
I have two dogs one Westie and…
I have two dogs one Westie and Schnauzer. Whenever I bought the westie food especially from a well-known brand. He was always sick. So I tried Superior Brand. Since he started eating it. Not only is he sick
3 novembre 2025
Risposta di Kika Usa
Silvia,
Thank you for sharing your experience with us. We’re so glad to hear that your Westie is doing better since switching to Superior Care food. It’s wonderful that both of your dogs are enjoying the food and thriving on it.
We truly appreciate your trust in our brand and are happy to be part of their healthy routine!
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Lorraine,
Thank you for your feedback! We’re glad you enjoyed the 40% offer and that both brushes are working great for you.
We truly appreciate your support and are happy to know our products are meeting your expectations.
Warmly,
Superiorcare.pet team
I have been a long time loyal customer…
I have been a long time loyal customer and this company never disappoints… excellent customer service, product selection and knowledge.
10 ottobre 2025
Risposta di Kika Usa
Olga,
Thank you for your wonderful feedback and longtime loyalty!
We truly appreciate your continued trust and are so glad to hear you’ve had great experiences with our customer service, products, and team knowledge.
Warmly,
Superiorcare.pet team
Great food at a decent price and…
Great food at a decent price and delivered in a timely manner. Love it!
23 ottobre 2025
Risposta di Kika Usa
Debbie,
Thank you for your feedback! We’re so glad to hear you’re happy with the food, pricing, and timely delivery.
We truly appreciate your support!
Warmly,
Superiorcare.pet team
Good healthy dog food
Good healthy dog food, helps my dogs tear stains. Very friendly & knowledgeable customer service
10 ottobre 2025
Risposta di Kika Usa
Leslie,
Thank you for your kind feedback! We’re glad to hear the food is helping with your dogs’ tear stains and that you’ve had a great experience with our customer service team.
We truly appreciate your trust in us and are happy to be a part of your dogs’ health and care routine.
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Rebecca,
Thank you for your feedback! We’re glad to hear your orders arrive on time and that your dogs love the food.
We truly appreciate your continued trust and support!
Warmly,
Superiorcare.pet team
I love the product just a little more…
I love the product just a little more expensive than I think it should be.
13 ottobre 2025
Risposta di Kika Usa
Timothy,
Thank you for your feedback! We’re glad to hear you love the product. We understand your concern about the price - our goal is always to provide the highest quality ingredients and standards to ensure the best for your pets.
We truly appreciate your support and understanding.
Warmly,
Superiorcare.pet team
Easy and fast delivery
Easy and fast delivery, my pets love the food and I have already seen improvements
12 ottobre 2025
Risposta di Kika Usa
Mary,
Thank you for your feedback! We’re so glad to hear your pets love the food and that you’ve already noticed improvements. It’s great to know the delivery was easy and fast too!
We truly appreciate your trust in us and look forward to continuing to support your pets’ health and happiness.
Warmly,
Superiorcare.pet team
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