out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Leggi di più
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My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Leggi di più
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Alexis loves her different kinds of wet food, Tuna & Bass, Tuna & Salmon, Tuna & Rice. She has no problem eating, when she’s balanced. When she’s unbalanced Alexis has a problem with eating. Alexis ha... Leggi di più
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Dettagli dell'azienda
Informazioni su Kika Usa
Scritti dall'azienda
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Informazioni di contatto
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, Stati Uniti
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Eccellente
488 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I don’t have a clue how you did
I don’t have a clue how you did. I just got the product. I’ve asked over and over again for this company to STOP EMAILING ME. IVE REVEIVED ABOUT 25 so far. This makes me never want to buy another thing from your company.
19 gennaio 2026
Risposta di Kika Usa
We’re very sorry for the frustration this has caused, and we truly understand how upsetting repeated emails can be. This is not the experience we want for anyone. You can unsubscribe at any time using the link at the bottom of any email, and we will also make sure your email preferences are reviewed on our end to stop further messages. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Warmly,
Superiorcare.pet team
My Golden Retriever does great on your…
My Golden Retriever does great on your product.
coat looks great nd she has good stools.
19 gennaio 2026
Risposta di Kika Usa
Thank you for your feedback! We’re happy to hear your Golden Retriever is doing great on our product and that her coat looks good and digestion is healthy.
Warmly,
Superiorcare.pet team
Faster service this time.
16 gennaio 2026
Risposta di Kika Usa
Thank you for your feedback! We’re glad to hear the service was faster this time and appreciate you letting us know.
Warmly,
Superiorcare.pet team
New Customer turned forever Customer!
I wasnt sure about ordering from this place as I am hesitant to order from a place I havent ordered from before but I finally decided to give it a try after seeing some really great deals for clippers I wanted and some soaps I was hoping to try.
I placed my ordered and the clipper set with my brushes and nail clippers got here and even though everything i got was very affordable, it was still great quality!
I received my shampoo and conditioner jugs I ordered the next day and could see that something must have busted inside since the box looked wet. I opened it up and sure enough, two of the four bottles must have been damaged on the route. The seal around the opening had leaked. I contacted Superior care and told them what had happened. They asked for pictures of the jugs that had leaked, I sent them and they sent out two brand new jugs the next day! Im so pleased with the customer service and even more pleased with all my new grooming items and shampoos and conditioners. My dogs are looking great and smell good too!
Thank you so much Superior Care Pet!
5 gennaio 2026
Risposta di Kika Usa
Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order turned you into a forever customer. It means a lot that you took a chance on us and found both the grooming tools and shampoos to be high quality and affordable.
We’re sorry about the issue with the leaking bottles, but we’re glad our team was able to resolve it quickly and get replacements out to you right away. Hearing that your dogs are looking great and smelling wonderful truly makes our day. Thank you for your trust, your kind words, and for being part of the Superior Care family!
Warmly,
Superiorcare.pet team
Excellent products!
Excellent products...both the food and the grooming items.
My dogs love the food.
I personally really love the Tauro Pro Line Fur Growth products.
2 gennaio 2026
Risposta di Kika Usa
Thank you for your feedback! We’re so glad to hear your dogs love the food and that you’re enjoying both the food and grooming items. It’s great to know the Fur Growth products have been a favorite for you.
Warmly,
Superiorcare.pet team
Poms Love This food!
My pomeranians are doing wonderful on this food. Tear stains are much improved, The company gets product out immediately and it is always fresh. The packaging is great as it seals back up very easy in order to keep the food fresh. I highly recommend.
9 gennaio 2026
Risposta di Kika Usa
Thank you so much for your wonderful feedback! We’re thrilled to hear your Pomeranians are doing so well on the food and that you’ve seen such great improvement with tear stains. We’re also glad you appreciate the freshness, quick shipping, and resealable packaging. Your recommendation truly means a lot to us.
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Thank you for your feedback! We’re glad to hear your order arrived quickly and that you love our products.
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Thank you for your feedback! We’re glad to hear the food is fresh and easy to digest. It’s wonderful to know it’s agreeing well with your pet.
Warmly,
Superiorcare.pet team
My miniature schnauzer is such a picky…
My miniature schnauzer is such a picky eater but she loves this tiny food. Its so easy for her to eat. I am so happy that I have found this little stuff. Also she lives the sticks for joints and dental.
5 gennaio 2026
Risposta di Kika Usa
Thank you for sharing your experience! We’re so happy to hear your miniature schnauzer is enjoying the tiny kibble and finds it easy to eat. It’s great to know she also loves the joint and dental sticks. We truly appreciate you choosing Superior Care.
Warmly,
Superiorcare.pet team
What made it frustrating is the…
What made it frustrating is the inability to reach you and deal with you on the Phone.
2 gennaio 2026
Risposta di Kika Usa
Thank you for your feedback, and we’re sorry for the frustration this caused. We understand how important it is to be able to reach customer service easily. Our customer support operates during business hours, Monday–Friday, 9 AM–5 PM CDT. We truly appreciate your patience and are always here to help within those hours.
Warmly,
Superiorcare.pet team
Great food!
22 dicembre 2025
Risposta di Kika Usa
Thank you for your feedback! We’re happy to hear your dog's enjoying the food.
Warmly,
Superiorcare.pet team
So far so good
So far so good. She loves the food. Hoping it does the trick on the tear stains.
22 dicembre 2025
Risposta di Kika Usa
Thank you for your feedback! We’re glad to hear she loves the food, and we hope you’ll continue to see positive results with tear stains over time.
Warmly,
Superiorcare.pet team
Superior Care Pet Food is the best!
Superior Care Pet Food is absolutely the best for my Bichon, Bella! The staining around her eyes has completely cleared up and she is happy and healthy. Thank you!
22 dicembre 2025
Risposta di Kika Usa
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Bella is doing so well and that her tear staining has completely cleared up. It means a lot to us to know she’s happy and healthy.
Warmly,
Superiorcare.pet team
Will order again
I got the products I ordered in a reasonable amount of time. The quality is good.
29 dicembre 2025
Risposta di Kika Usa
Thank you for your feedback! We’re happy to hear your order arrived in a reasonable time and that you’re pleased with the quality. We look forward to serving you again.
Warmly,
Superiorcare.pet team
Great customer service!
30 dicembre 2025
Risposta di Kika Usa
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.
Warmly,
Superiorcare.pet team
Risposta di Kika Usa
Kim,
Thank you for your feedback! We’re so happy to hear she loves it and that everything - from shipping to pricing and the ordering process - went smoothly.
Warmly,
Superiorcare.pet team
Sent a question in and never heard back…
Sent a question in and never heard back from anyone.
16 dicembre 2025
Risposta di Kika Usa
Samantha,
We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.
Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.
Warmly,
Superiorcare.pet team
Still waiting for package to arrive
Order was supposedly shipped on Dec 18th. After 10 days, I asked what happened. Was told I "should have it in a few days". It's Jan 4th and still no information on possible date of delivery.
4 gennaio 2026
Risposta di Kika Usa
Dear Client,
We’re very sorry for the delay and the frustration this has caused. Unfortunately, situations like this can sometimes happen, and while we do our best, we can’t fully control the delivery process once a package is in transit.
To make this right, we will resend your order via UPS so you can receive it faster this time.
Our sincere apologies again, and thank you for your patience.
Warmly,
Superiorcare.pet team
My 4 shitzu have been on this food for…
My 4 shitzu have been on this food for eye tearing! How ever I have seen no improvement in any of them we have gone Thur 2 large bags this will be the last one if I see no improvement
23 dicembre 2025
Risposta di Kika Usa
Joanne,
Thank you for sharing your experience, and we’re sorry to hear that you haven’t seen the improvement you were hoping for yet. Tear staining can be influenced by many factors, including genetics, environment, water quality, and diet.
To see the best possible results, we recommend feeding only our dry food, as mixing in other foods or treats can interfere with the formula’s effectiveness. In some cases, it can also take a bit longer for visible changes to appear.
We truly appreciate you giving the food a fair try and understand your frustration. If you’d like any guidance, we’re always here to help.
Warmly,
Superiorcare.pet team
Great product and fast shipping
Great product and fast shipping , couldn’t be happier.
8 dicembre 2025
Risposta di Kika Usa
Keishla,
Thank you for your feedback! We’re so glad to hear you’re happy with the products and fast shipping. We truly appreciate your support.
Warmly,
Superiorcare.pet team
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