Rubbish service. Paid over $150 for a car park remote to my apartment building as my previous one stopped working. A week and multiple excuses later, I’m still unable to access my car park. This compa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Avraham was professional and friendly as he updated my access tags! Many thanks.
L'azienda ha risposto
Keyzee responded rapidly to my request for replacement swipe/tag/keys for our newly purchased apartment. They worked with the OC and building management to get me the required access devices. I’m very... Leggi di più
I received the wrong key to start with which was not really anyone’s fault but the service I received to rectify the problem was second to none. Jenn was very helpful and contacted me to sort the iss... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
Informazioni di contatto
14 Ellis St, South Yarra VIC, 3141, Melbourne, Australia
- 0370462418
- customersupport@keyzee.com.au
- keyzee.com.au
3,8
Molto buono
162 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Terrific System and Service
No more travelling to the authorised locksmith or to the overworked OC Manager to have security keys duplicated.
The keys requested arrived the following day! Highly recommend Keyzee based on my experience.
16 maggio 2023
Non scritta su invito
Keyzee is not easy
Devices have still not been delivered (partial delivery complete). System did not work as designed (would not recognise address). tech support fixed this issue, but it still led to delays.
27 luglio 2023
Risposta di Keyzee
Hi Mark,
Thanks for leaving a review.
We're quite unsure why you've given us 1-Star. Your order was fully delivered in 5 business days. Perhaps you've not received it as you requested it to be delivered to a 3rd party?
We're not sure what other delays there were as your owners corporation manager had just started using our system so perhaps there was some issue there.
Best,
Keyzee Team
Very easy to order
Very easy to order, quick delivery, overall a very efficient service.
26 luglio 2023
Slow to post the key
Prompt in taking payment, very slow to post the key to me though. It arrived 13 business days after I ordered it.
24 luglio 2023
Risposta di Keyzee
Hi Belinda,
Apologies you didn't have the best experience.
At the time you ordered we informed you that it can take up to 10 business days for a key depending on the locksmith's workload. We dispatched your key within this time-frame and unfortunately due to AusPost delays it arrived a few days later than expected.
We hope that we can serve you again soon and provide you a better experience.
Best,
Keyzee Team
Keyzee get the job done!!
Keyzee get the job done promptly and efficiently. Abraham is great to deal with .... great service ...I'm happy!! :-)
3 luglio 2023
Perfect communication.
Perfect communication.
delivered on time.
everyone was very good to deal with!
5 luglio 2023
Quick & responsive service
Quick & responsive service. Good communication. Highly recommended.
4 luglio 2023
Very good service and prompt!
11 luglio 2023
Non scritta su invito
Abraham was extremely responsive and…
Abraham was extremely responsive and customer service was exceptional.
11 luglio 2023
Non scritta su invito
Great service
10 luglio 2023
Non scritta su invito
Risposta di Keyzee
Hi Alan,
Not sure why Great Service is a 1-Star review but we appreciate your feedback nonetheless!
Keyzee Team
Very helpful
Great customer service and turn around time was super quick
2 giugno 2023
Non scritta su invito
Fast and reliable.
2 luglio 2023
Good customer service and response…
Good customer service and response time, however I was promised keys could be delivered by a certain date and it arrived 10 days later...
28 giugno 2023
Risposta di Keyzee
Hi William,
Thanks for leaving a review. Our customer service team was trying to reach you on a few occasions as the delivery address you provided was invalid. Once we had your delivery address the keys were dispatched the same-day.
Best,
Keyzee Team
Abraham is bright & an soo helpful
Abraham is bright & an soo helpful. I had to work out it was another company Keyzee which provided fobs. He said 'You can do it' when unclear instructions cropped up.
21 giugno 2023
Risposta di Keyzee
Thank you so much Anne!
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