KevinmurphystoreUK Recensioni 

Ordered on Sunday- paid extra for delivery in 2 days - now nearly 5pm on day 2 and product seems still to be dispatched- THIS is NOT OKAY!!!

I see here a lot of bad reviews with customer service...ordered few times but had no issues so cannot discuss about it.
But the products are just a treasure! Tried few different shampoos and conditioners and my hair never been as good condition as I have now. The best products so far. I'm so happy to find this company couldn't be happier.

Customer service could not care less. They are completely fine with their delivery drivers just leaving parcels outside post boxes etc. and state "it is completely out of their control" when it is raised as an issue. They sent me a yodel image which was marked as delivered and it was clear it was not in a safe place but outside of the block of flats and on a post box. Yet KM customer service states it has been delivered well. I almost had a parcel lost if I had not been able to get a friend to go and collect it as it was just left outside by the driver and KM customer service reps think its acceptable for customers to have to go out of their way to obtain a parcel when it has been wrongly delivered. I had admitted I made a mistake in putting the address in wrong, however had the delivery driver actually attempted to deliver parcel properly then it would have been refused and sent back to Kevin murphy. Then once back at Kevin Murphy they could have helped me solve this issue. Instead they suggest it is all up to me when clearly it should not be an acceptable way to deliver a parcel!!
Never ever will I buy KM again.

Horrible customer service! Signed up for 2 complimentary minis-then place $163 order to receive 3 minis with and the company literally took all my items out of the basket after accepting both codes and lied about it! When contacting representative the FB messenger said to contact customer service and they would fix it-however they were scammers and gave me the run around and never sent! Product isn’t all sealed and is not that great anyways since I have had to go to such great lengths to fight for what I earned! No thx!

Zeer goede producten. Helaas kan je er niet op vertrouwen dat het de volgende dag geleverd zal worden, meermaals meegemaakt.
Spijtig wanneer hier op gerekend wordt.

These brand it’s miracle! Helped my hair so much . Now I have long , healthy hair! My hairs was damaged and really short . I use these brand products already 3-4 years and never disappointed. Also one bottle shampoo 500ml last me almost for year . The best hair care brand which I know. Really happy to be with finally healthy and shining, long hair! Yes it’s sometimes difficult to get these products because they quickly going out of stock but it’s worth to buy and wait in stock . Now I never have a bad hair day. And I didn’t think that my hair are straight I always thought they are curly but looks like it was just damaged . I even didn’t use any hair straighteners because I don’t need them because my hair so straight, shinning .

Never has anything in stock on the website, very misleading as they are showing as available but when you check out it says inventory level isnt there. Absolutely love the products but switching back to redken.

Ordered shampoo and scrub, paid for express delivery- didn’t arrive. Sent email no answer, rang few times no answer. Will try to get money back. Never ever again!

Eerste bestelling ging helemaal goed, en snelle verzending, heel snel. Tweede bestelling, daar was geen 1 artikel. Ik heb gebeld en hebben ze snel opgestuurd zonder problemen. Ik raad het aan.

Kjøpte hårvoksen Kevin Murphy "Nightrider"
Vet ikke hva de har tilsatt denne voksen,men etter å ha påført den i håret er det så og si komplett umulig å få det vasket av fingrene etterpå!!
Ekkelt,klebrig stoff som sitter igjen selv etter såpevask. Styr unna dette produktet.

I placed an order with UK 24h delivery and the item never arrived with their currier (Yodel). On the tracking it’s shown as delivered through letterbox/porch, but I have never received the item. When I contacted the customer support, agent (Lauren) asked to go around and ask my neighbours. When I explained that my item wasn’t with neither of my neighbours, she said “Unfortunately, we can’t help you, because the order is marked as delivered. If it wasn’t delivered it should come back to us and we will be able to help”… This is the most customer unfriendly and disgusting service I have ever experienced. I’ve lost my 60£, because they refused to refund me, neither to resend new items. Don’t order from their website, if your order will be lost or stolen from you, they won’t even try to help you..

Absolutely love these products, smell divine and are cruelty free

Fast delivery even though I kept receiving emails to say there was a delay. I am very pleased with the service.

I have emailed 3 times no reply i have bought some shampoo not even had a email for a tracking number or nothing. Quick enough to take the money out off my account! DONT SHOP HERE!!!!

I place an order on 03/01 and still haven't received it (15/01) - the tracking number they provided doesn't work. I sent several email, no reply. I tried calling customer service but it ALWAYS goes to an automated message, making me leave them a message and they never call back. AVOID THIS COMPANY!!!