KevinmurphystoreUK Recensioni 

95
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

Great quality products, I love the Angel Wash and Angel Rinse for fine , coloured hair, heat protection volume products. KM always has great and regular offers. Be good to see the Mega Murphy duos to... Leggi di più

Valutata 5 stelle su 5

Fabulous products, my hair feels thicker, I am told my hair smells gorgeous and for me my hair looks and feels amazing. Customer service is excellent, the web is easy to use and product information... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I purchased the trio of volumising mousse, conditioner and shampoo. I have used the anti gravity spray for several years and so was hopeful that my new purchases would also become favourites. How... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Fantastic shampoo/conditioner but in terrible packaging. Hard to open tops, impossible to get the shampoo/conditioner out. If you turn them upside down to drain they tip over, they also slip out of yo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti per capelli

Scritti dall'azienda

Salon-quality, performance-driven hair care.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(95)

69 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My favourite hair product line

My favourite hair product line, Night rider is my favourite. Website always has good deals.

20 maggio 2026
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Risposta di KevinmurphystoreUK

Thanks for your review! We're delighted to hear that Night Rider is your favourite product and that you've been enjoying the great deals on our website. We really appreciate your support and look forward to helping you keep your hair looking its best!

Valutata 5 stelle su 5

You can’t get better hair product

You can’t get better hair product. My ride or die. One day I hope to meet Kevin so I can shake his hand.

27 maggio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your incredibly kind words and support. We’re honoured to be your “ride or die” haircare brand! Feedback like this means so much to our team, and we’re so grateful to have you as part of the KEVIN.MURPHY community.

Valutata 5 stelle su 5

Best product and excellent customer service

I've been shopping with Kevin Murphy for nearly two years and it's been a major revelation for me.

The Mega Murphy packs are brilliant value and the Plumping treatment does wonders for my fine and brittle hair. Plus it smells brilliant & expensive.

I had an issue with my latest order and Hannah from customer service team was all over it. Not only did she listen to what the issue was, she even offered a replacement which arrived within a day.

Can't recommend this brand and this retailer enough.

Bought in the UK.

22 aprile 2026
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Risposta di KevinmurphystoreUK

Thank you so much for such an amazing review and for being with us for nearly two years! We’re thrilled to hear the Mega Murphy packs have been such great value for you and that the Plumping treatment has made such a difference for your hair. We agree — the scent is something special too!

We’re also so pleased Hannah was able to quickly resolve the issue with your recent order and provide the level of service we always aim for. Your kind words and recommendation truly mean a lot to both our team and the brand.

Valutata 5 stelle su 5

Really good gentle shampoo

Really good gentle shampoo. I use hydrating and volume shampoo and found the fragrance mild unlike some other high end brands

7 maggio 2026
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Risposta di KevinmurphystoreUK

Thank you for your wonderful review! We’re so pleased to hear you’re enjoying both the Hydrate and Volume shampoos. It’s great to know you’ve found them gentle and the fragrance pleasantly mild — exactly the balance we aim for. We really appreciate you taking the time to share your experience!

Valutata 5 stelle su 5

I have purchased motion lotion from…

I have purchased motion lotion from this company for years which I think says a lot, say no more.

15 aprile 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your continued support and loyalty over the years. We’re delighted to hear you’ve been enjoying Motion Lotion for so long — feedback like this truly means a lot to us. We appreciate you being part of the Kevin Murphy Store community!

Valutata 5 stelle su 5

Quick to order

Quick to order, all products in stock, choose Royal Mail delivery, received products well packaged in a few days.

28 marzo 2026
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Risposta di KevinmurphystoreUK

We are so glad to hear you had such a seamless experience with us. Our team works hard to keep our inventory updated and our packaging secure, so it’s wonderful to know your order arrived exactly as expected.

Valutata 5 stelle su 5

I fell in love with Kevin Murphy…

I fell in love with Kevin Murphy products when I changed hair salon. I simply had to ask what shampoo had been used as my hair was so shiny and smelt wonderful. I ended up ordering myself some after purchasing the products from my salon and I’ve never looked back.

1 settembre 2025
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Risposta di KevinmurphystoreUK

We love a 'love at first lather' story! There is truly nothing like that Kevin Murphy shine and signature scent to hook you in.

We are so happy we could help you keep that salon-fresh feeling going at home. Thanks for sharing the love!

Valutata 5 stelle su 5

Love the products and they arrived…

Love the products and they arrived safely.

30 marzo 2026
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Risposta di KevinmurphystoreUK

Thank you so much for the 5-star review! We are thrilled to hear you're loving your new products and that everything reached you in perfect condition.

Enjoy, and we hope to see you again soon!

Valutata 5 stelle su 5

Lovely product

An initial glitch in the ordering process was dealt with speedily and efficiently. Delivery was prompt. The product is great - pleasant natural perfume. My hair feels good. I shall probably be ordering additional products in the range.

6 aprile 2026
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Risposta di KevinmurphystoreUK

Thank you so much for the 5-star review! We’re so glad to hear that our team was able to resolve that initial glitch quickly for you, we always aim to make the process as smooth as possible.

It’s wonderful to know you’re enjoying the natural scent and that your hair is feeling great! We can’t wait for you to explore more of the range; we think you’re going to love what’s in store.

Thanks again for choosing us!

Valutata 4 stelle su 5

Fantastic shampoo/conditioner but in…

Fantastic shampoo/conditioner but in terrible packaging. Hard to open tops, impossible to get the shampoo/conditioner out. If you turn them upside down to drain they tip over, they also slip out of your hands and if they drop any distance the plastic is so brittle the whole container splits open. I have lost two lots of conditioner this way. In one instance the container slipped out of my hand and completely split in two when it hit the shower floor. Please put your wonderful products in better containers and dont put style over substance.

17 novembre 2025
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Risposta di KevinmurphystoreUK

Hi there! Thank you so much for the 5-star love for the formula itself we’re thrilled to hear the shampoo and conditioner are working wonders for your hair.

However, it sounds like our packaging has been a total knockout in the worst way possible. We are genuinely sorry to hear you’ve lost two bottles to the "brittle plastic blues." It’s heart-breaking to watch good product go down the drain (literally) because of a slippery or fragile bottle. If you drop us an email, we would be happy to offer you something as a gesture of good will.

Valutata 5 stelle su 5

Love Kevin Murphy’s products

Love Kevin Murphy’s products. Introduced to me by my hair salon.

12 marzo 2026
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Risposta di KevinmurphystoreUK

That is wonderful to hear! There is truly no better compliment than being recommended by the pros who know hair best. We are so glad your salon introduced you to the world of KEVIN.MURPHY.

We take great pride in our "skincare for your hair" philosophy, and it’s fantastic to know the products are living up to the hype for you.

Valutata 5 stelle su 5

Have used Kevin Murphy products for…

Have used Kevin Murphy products for both myself and clients for years. Always amazing products and love their ethos and ingredients. Have just bought the heated defence and feel as a lightweight mousse it can be applied evenly and without weighing my hair down - not a massive fan of the smell of this product though.

14 marzo 2026
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Risposta di KevinmurphystoreUK

It is always a huge compliment when a professional stylist chooses our products for both their clients and their own personal routine! We truly appreciate your long-term loyalty and your support of our ethos and ingredient-led formulas.

We are so glad to hear the Heated Defence is hitting the mark for you in terms of performance. Achieving that perfect, weightless distribution without any heavy build-up is exactly why we went with the leave-in foam technology.

Regarding the scent:

We really appreciate your honest feedback. Scent is so personal, and while we aim for a signature "KEVIN.MURPHY" experience, we know it might not be everyone’s favorite note. Since you are a fan of our ingredients, you’ll be happy to know that the scent comes from a blend of essential oils designed to be as functional as they are fragrant, but we will certainly pass your thoughts along to our formulation team.

Thank you for being such a wonderful advocate for the brand over the years. We’re glad we can keep your (and your clients') hair protected up to 232°C!

Valutata 2 stelle su 5

Delivery was ok

Delivery was ok - not to impressed with product, probably wouldnt re purchase, left my hair even drier than normal and looking more damaged

23 febbraio 2026
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Risposta di KevinmurphystoreUK

Hello, we’re really disappointed to hear that our product left your hair feeling dry. That is certainly not the result we aim for. Different hair textures and porosity levels react differently to certain ingredients, and we'd like to investigate what might have happened here.

If you're open to it, please contact our support team so we can provide some personalized advice and resolve this for you.

Valutata 5 stelle su 5

Excellent products

Excellent products. Responsive ordering and delivery service. Regular customer. Happy to recommend.

5 febbraio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your lovely review and for being a regular customer!

We’re thrilled to hear you’re enjoying the products and that you’ve found our ordering and delivery service responsive and reliable. That’s exactly the experience we aim to provide every time.

Your recommendation truly means a lot to us. We really appreciate your continued support 🤍

Valutata 5 stelle su 5

Kevin Murphy Gift Sets.

I purchased the Kevin Murphy Blonde Angel gift set. Three excellent products and a price to match.

1 febbraio 2026
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Risposta di KevinmurphystoreUK

We’re so glad you’re enjoying the Kevin Murphy Blonde Angel Gift Set, it really is a beautiful trio. Those products are favourites for a reason, and we love hearing that you think they’re excellent.

We appreciate your support and hope they continue to keep your blonde looking its absolute best 💜

Valutata 5 stelle su 5

Love their products

Love their products. The scent is exquisite and they feel really top quality. Leave my hair feeling the best it has in years and make styling it so much easier.
I know they are more expensive, but personally they are well worth it.

10 febbraio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how much you’re loving the products, especially the scent and the quality. It means the world to us that they’ve left your hair feeling the best it has in years and made styling easier too. That’s exactly what we hope for every customer.

We truly appreciate you recognising the value behind the quality. We put a lot of care into our formulations, and it’s so rewarding to know you feel they’re worth it.

Thank you again for your support, it really does mean everything to us 🤍

Valutata 5 stelle su 5

Love the cristal rinse for giving a…

Love the cristal rinse for giving a super shine to my hair, with no stickiness or chemical feel.

Came swiftly in the post.

16 febbraio 2026
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Risposta di KevinmurphystoreUK

Thank you for your lovely feedback! We look forward to seeing you again soon!

Valutata 5 stelle su 5

I love Kevin Murphy products

I love Kevin Murphy products, such amazing quality and the delivery is super quick.

4 febbraio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your lovely review! We’re thrilled you love Kevin Murphy ✨

So glad your delivery was super quick too! We really appreciate your feedback 💛

Valutata 5 stelle su 5

Really happy to using this website

Really happy to using this website. Delivery are fast and product are high recommending 💯 I'm using offten and it's brilliant 👌

4 febbraio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your wonderful review! 💛

We’re absolutely delighted to hear you’re happy using our website and that your deliveries have been fast, that’s exactly what we aim for! It’s also fantastic to know you’re loving the products and recommending them. That really means a lot to us.

Thanks again for taking the time to share your experience!

Valutata 5 stelle su 5

Love Kevin Murphy products!

Love Kevin Murphy products!
I have used several different products and would probably love to try more but sometimes everyday life has to take precedence 😞

Fast delivery and thankfully was well packaged as the delivery driver completely squashed one side of the box.

24 gennaio 2026
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Risposta di KevinmurphystoreUK

Thank you so much for your lovely review! We’re thrilled to hear how much you love Kevin Murphy products!

We completely understand that everyday life sometimes gets in the way of trying all the goodies (we wish we could use them all at once too!). Whenever you’re ready to explore something new, we’ll be here 😊

We’re also so glad your order arrived quickly and safely, even after a bit of a rough ride from the delivery driver! Thankfully our packaging did its job.

Thanks again for taking the time to share your experience, it really means a lot to us 💛

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