Kensington Furniture Recensioni 

435
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The salesperson took time to explain to us about the different colors and how the color we picked out was very warm and welcoming and he remembered our names and reach out to us to see if we had purch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a wonderful experience at Kennsington furniture store. Our salesman Steve was extremely knowledgeable and helpful . This is a family run business that takes care of their costumers as eviden... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I prefer to browse, and will generally explain that to whoever nabs me, but Matt won me over for some reason. I told him the two pieces I was interested in. We got nowhere with one item, and I believe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili

Informazioni fornite da varie fonti esterne

With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.

Zero Risk Returns

Love your room, or we'll replace it for free! We take the fear out of buying!

You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply. We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

435 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(435)

167 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic place

Fantastic place! Huge section with great quality stuff! Matt our sales person was awesome - very helpful and not pushy! Highly recommend this place!

25 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

wonderful to hear. Thank you for sharing & for choosing Kensington. Michael/Store owner

Valutata 5 stelle su 5

Steve was extremely helpful taking us…

Steve was extremely helpful taking us around the store, and even suggesting some items from the outlet to save us money.

19 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

Thank you for choosing Kensington and for your comments. Michael/Store owner

Valutata 5 stelle su 5

Kensington Furniture Store

The salesperson, Brenda Platt, was very knowledgeable, worked with me and understood my preferences. Patient, spent 2 hrs with me. Was very pleasant and answered all my questions and addressed any concerns I had. Helpful suggestions for my purchases and delivery of I.e. access to home, width of doorway, stairs etc. great selection of furniture and options to choose from in the store. One stop shopping, prices seemed equilivant to similar stores. Quality furniture and excellent financing terms. Staff personable, store nicely laid out, excellent presentation, clean etc. my first time there, highly recommend. Quality, selection and pricing of furniture, staff made it an enjoyable experience. Plus I found the pieces I was looking for .

16 luglio 2026
Valutata 2 stelle su 5

ASK questions when you purchase

I left one voicemail message to my salesman after the sale asking if I needed a boxspring for the bed frame I ordered, no return call. I called main number for the store and spoke live to another salesperson who said she'd look into it . I never got a call back. The frame was delivered just fine but I DID need a boxspring and I had to scramble and buy from a local seller so that my guests had a bed to sleep in over the 4th of July holiday. When the salesman called me back AFTER the holiday, he was defensive that I did not say I needed a boxspring when I ordered the frame. Store needs to return phone calls when you have a question about the product prior to delivery.

20 giugno 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

1st we're sorry we did not help, serve you as we should. Thank you for sharing. Michele , our store manager will be reaching out today. Michael/Store owner.

Valutata 5 stelle su 5

David is the best! Kensington reliable as always

David was so helpful in helping me choose my perfect mattress! He walked me through first with testing my sleeping stress points using this sensory bed and helping identifying what type of mattress type would best suit me. He was so knowledgeable and I learned so much about mattresses I wasn’t expecting to learn! He was incredibly patient and very personable. My family has been buying furniture from Kensington since I was a kid and it was great to come back as an adult making one of my first big purchases for myself!

15 luglio 2026
Valutata 5 stelle su 5

From the time I walked into the…

From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me around to different bedroom furniture for our 5 year old granddaughter & I liked the first one he showed me. We were working with limited space since our shore home is not large but perfect for us. Now waiting for our delivery to surprise Lula.

8 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

God bless you. We are praying for you an look forward to helping you for years to come. Grateful for your kindness. Michael/Store Owner

Valutata 5 stelle su 5

Brenda and Kevin were awesome!

Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensington refurnishing two outside patio locations plus a better piece of furniture for our living room. Good sales people, I think.

11 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

what an awesome & kind review. Thank you for making our day knowing we served you as you described.Brenda, Kevin, & I are so grateful. Michael/store owner

Valutata 5 stelle su 5

We had Matt Horner as a salesman

We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being made in fabric choices. All the employees we dealt with were so friendly and nice. We will definitely be return customers and we will be asking for Matt!

10 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

Love to hear how we served you and your Mom. Matt & I are grateful. Thank you. Michael//store owner

Valutata 5 stelle su 5

Great experience

It was a great experience.The salesman was very professional and helpful.

10 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

thank you for your kind words & for choosing Kensington. Matt & I are grateful, Michael/store owner

Valutata 5 stelle su 5

Kensington for the win!

We had a wonderful shopping experience with Kensington Furniture! After visiting various other furniture stores in the area not finding anything that exactly matched what we were looking for, Kensington not only had it, but gave us fabric choices right down to the throw pillows as well! Their design consultant Brenda was not only knowledgeable but was very patient answering all my wife and I multitude of questions. We have never ordered custom furniture and normally settled with what was available on showroom floors, but Kensington made believers out of us by showed us that you can find the furniture you like and even tweak it into exactly what is needed! Go there, you won’t be disappointed.

5 luglio 2026
Valutata 5 stelle su 5

The sales person listened to me about…

The sales person listened to me about what I was looking for and did everything right to help me. Would recommend Kensington to everyone.

8 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

thank you for your kind words & for choosing Kensington. Barbara & I are grateful. Michael/store owner

Valutata 5 stelle su 5

Lissette Lizardi

Lissette Lizardi, was extremely helpful in showing us the various types of products that we were looking for and what would suit our needs. She knew the mechanics of the sofa and chairs and was extremely professional. Lissette, is an asset to your team.

7 luglio 2026
Logo di Kensington Furniture

Risposta di Kensington Furniture

thank you for sharing your experience. Lissett and I are grateful. Michael/store owner

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più