The salesperson took time to explain to us about the different colors and how the color we picked out was very warm and welcoming and he remembered our names and reach out to us to see if we had purch... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The salesperson took time to explain to us about the different colors and how the color we picked out was very warm and welcoming and he remembered our names and reach out to us to see if we had purch... Leggi di più
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We had a wonderful experience at Kennsington furniture store. Our salesman Steve was extremely knowledgeable and helpful . This is a family run business that takes care of their costumers as eviden... Leggi di più
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I prefer to browse, and will generally explain that to whoever nabs me, but Matt won me over for some reason. I told him the two pieces I was interested in. We got nowhere with one item, and I believe... Leggi di più
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From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... Leggi di più
L'azienda ha risposto
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Love your room, or we'll replace it for free! We take the fear out of buying!
200 Tilton Road, 08225, Northfield
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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Fantastic place! Huge section with great quality stuff! Matt our sales person was awesome - very helpful and not pushy! Highly recommend this place!

Risposta di Kensington Furniture
Barbara was very helpful. She is an absolute asset to the company.

Risposta di Kensington Furniture
All of the sales personnel were very helpful and took the time to show us what we needed.
We were able to exchange our mattress for one that will be better for us

Risposta di Kensington Furniture
Steve greeted us at the door when they first opened on Sunday and was awesome helping us and answering our questions.

Risposta di Kensington Furniture
Steve was extremely helpful taking us around the store, and even suggesting some items from the outlet to save us money.

Risposta di Kensington Furniture
The salesperson, Brenda Platt, was very knowledgeable, worked with me and understood my preferences. Patient, spent 2 hrs with me. Was very pleasant and answered all my questions and addressed any concerns I had. Helpful suggestions for my purchases and delivery of I.e. access to home, width of doorway, stairs etc. great selection of furniture and options to choose from in the store. One stop shopping, prices seemed equilivant to similar stores. Quality furniture and excellent financing terms. Staff personable, store nicely laid out, excellent presentation, clean etc. my first time there, highly recommend. Quality, selection and pricing of furniture, staff made it an enjoyable experience. Plus I found the pieces I was looking for .

Risposta di Kensington Furniture
I left one voicemail message to my salesman after the sale asking if I needed a boxspring for the bed frame I ordered, no return call. I called main number for the store and spoke live to another salesperson who said she'd look into it . I never got a call back. The frame was delivered just fine but I DID need a boxspring and I had to scramble and buy from a local seller so that my guests had a bed to sleep in over the 4th of July holiday. When the salesman called me back AFTER the holiday, he was defensive that I did not say I needed a boxspring when I ordered the frame. Store needs to return phone calls when you have a question about the product prior to delivery.

Risposta di Kensington Furniture
David was so helpful in helping me choose my perfect mattress! He walked me through first with testing my sleeping stress points using this sensory bed and helping identifying what type of mattress type would best suit me. He was so knowledgeable and I learned so much about mattresses I wasn’t expecting to learn! He was incredibly patient and very personable. My family has been buying furniture from Kensington since I was a kid and it was great to come back as an adult making one of my first big purchases for myself!
Lisset is always so helpful so helpful. And also Michelle :)

Risposta di Kensington Furniture
From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me around to different bedroom furniture for our 5 year old granddaughter & I liked the first one he showed me. We were working with limited space since our shore home is not large but perfect for us. Now waiting for our delivery to surprise Lula.

Risposta di Kensington Furniture
Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensington refurnishing two outside patio locations plus a better piece of furniture for our living room. Good sales people, I think.

Risposta di Kensington Furniture
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being made in fabric choices. All the employees we dealt with were so friendly and nice. We will definitely be return customers and we will be asking for Matt!

Risposta di Kensington Furniture
It was a great experience.The salesman was very professional and helpful.

Risposta di Kensington Furniture
The salespeople were extremely helpful. Never would have found what we were looking for without them.

Risposta di Kensington Furniture
We had a wonderful shopping experience with Kensington Furniture! After visiting various other furniture stores in the area not finding anything that exactly matched what we were looking for, Kensington not only had it, but gave us fabric choices right down to the throw pillows as well! Their design consultant Brenda was not only knowledgeable but was very patient answering all my wife and I multitude of questions. We have never ordered custom furniture and normally settled with what was available on showroom floors, but Kensington made believers out of us by showed us that you can find the furniture you like and even tweak it into exactly what is needed! Go there, you won’t be disappointed.
The sales person listened to me about what I was looking for and did everything right to help me. Would recommend Kensington to everyone.

Risposta di Kensington Furniture
Lissette Lizardi, was extremely helpful in showing us the various types of products that we were looking for and what would suit our needs. She knew the mechanics of the sofa and chairs and was extremely professional. Lissette, is an asset to your team.

Risposta di Kensington Furniture
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