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KEENS Belfast Recensioni 

370
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic store filled with beautiful furniture, beds, rugs etc. Competitive prices (credit available). Very attentive staff who guided us easily through our choice of product, the purchase and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptional staff Valerie was very helpful and a pleasure to deal with. The delivery staff were excellent and very professional even put coverings in my hallway before bringing in the furniture. A f... Leggi di più

Valutata 5 stelle su 5

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di materassi
  7. Negozio di mobili per camere da letto

Scritti dall'azienda

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(370)

349 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great all round customer service

Great delivery experience and the guys in the shop were helpful

3 marzo 2026
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Risposta di KEENS Belfast

Rebecca, thank you for the great comments we appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Amazing all around

The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller went over all the details and made sure that we had all the information needed, he was nice and engaging. It takes a while for delivery because its custom made but it arrive before the due date.
The delivery guys were fantastic! They protected the floors to make sure there wasn't any damage, assembled everything quickly and were genuinely nice. Would really recommend.

3 marzo 2026
Valutata 5 stelle su 5

The best furniture store in Belfast …

KEENS is an amazing store with beautiful furniture. The team were attentive and made the experience seamless. Special thanks to the delivery driver for being so helpful.

18 febbraio 2026
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Risposta di KEENS Belfast

Jonny, thank you for such kind words. We could not be more pleased to hear that you had such a good experience with KEENS, Belfast!

Valutata 5 stelle su 5

From the moment I arrived through the…

From the moment I arrived through the door until my delivery I found the whole experience totally professional.sales people were very helpful and delivery men were wonderful.i would recommend keens to anyone looking for quality furniture

25 febbraio 2026
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Risposta di KEENS Belfast

Anne, when we receive a review that mentions all of our team in such a wonderful way it is just great! All of our team work so hard to ensure that the customer has the best experience from start to finish so thank you for the kind words and of course your recommendation it means a lot to us all.

Valutata 5 stelle su 5

Great service in store and the delivery…

Great service in store and the delivery team very also great. Lovely range of sofas for all types of customers.

24 febbraio 2026
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Risposta di KEENS Belfast

Anne, it is lovely to hear that you enjoyed the service offered by all of our team! We have a huge range of sofas with something to suit everyone! Thank you for your kind words it means a lot to us at KEENS, Belfast

Valutata 5 stelle su 5

Old saying

Old saying, does exactly what it says in the tin comes into play.

Ordered our mattress for a great price. They told us 4-6 weeks delivery, arrived well inside thst time frame.

24 febbraio 2026
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Risposta di KEENS Belfast

John, thank you! It is great to hear that you had a good experience with KEENS, Belfast.

Valutata 5 stelle su 5

Very pleasant

Very pleasant, helpful staff from start to finish. Good advice in store and installation was first class.

24 febbraio 2026
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Risposta di KEENS Belfast

Gary, thank you for such a great review. We are so happy your experience was good from the start to the finish! Our showroom and delivery team love to help our customers.

Valutata 5 stelle su 5

First Class Experience

We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We were very well looked after when choosing style and fabric by Amit who was hugely patient and gave excellent advice. Delivery was bang on the date advised, delivery guys were prompt efficient and extremely thoughtful. The whole process was a seamless pleasure and up the usual high standard we have always enjoyed from this store. Thank you, Keens !

17 febbraio 2026
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Risposta di KEENS Belfast

Jenny, thank you for the lovely review. The Fama chairs you purchased are really something special …such a wonderful choice! It is great to hear that Amit and the delivery team made the process such a good experience. We appreciate you continued support and hope to see you again.

Valutata 5 stelle su 5

This was my first experience buying…

This was my first experience buying from Keen’s but can’t rate them highly enough. Their customer service from start to finish was amazing. Nothing was too much trouble. Even the delivery men kept in contact with me and took so much care and attention in my delivery. They have such a wide range of stock at good prices. They will definitely be my first port of call next time I am looking new furniture .

20 febbraio 2026
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Risposta di KEENS Belfast

Katherine, what a great review…thank you! We are always delighted to have our customers share their experience and we will look forward to seeing you again when the time comes for your next purchase.

Valutata 5 stelle su 5

Lovely shopping experience 🛍️ yesterday…

Lovely shopping experience 🛍️ yesterday and today at keens sale shop. The girls were also so kind and helpful and I am away delighted with my beautiful purchases- also got great bargains in very high quality lamps and a table. Thank you both x

21 febbraio 2026
Non scritta su invito
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Risposta di KEENS Belfast

Jill, we are delighted that you had a lovely experience in the KEENS, Outlet. It’s a great store with such wonderful bargains to be had, but you have to be quick! Enjoy your purchases and we will be sure to pass your thanks to the girls!

Valutata 5 stelle su 5

2 lovely delivery fellas carried all in…

2 lovely delivery fellas carried all in and were very careful. Couldn’t fault all went great. Explained how the mechanisms on drawers worked and explained where extra screws where incase would want attached to a wall as a tilt risk. Very helpful chaps. Thankyou.

20 febbraio 2026
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Risposta di KEENS Belfast

Violet, thank you for such kind words! We have a great team in delivery and its so nice to receive such lovely feedback on the service they give!

Valutata 5 stelle su 5

Delivery on time and contacted…

Delivery on time and contacted beforehand. Drivers respectful of my premises, putting floor protection down before entering my house. Tool all rubbish away with them. Great attitudes Well done.

18 febbraio 2026
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Risposta di KEENS Belfast

Sharon, once again the delivery team are complimented by our customers! We really appreciate having them with us here at KEENS, Belfast.

Valutata 5 stelle su 5

Good experience

Very helpful sales assistant. When the chairs were delivered they were individually wrapped and placed around the table by the pleasant young men, they then took a photo and sent it to the sales assistant.
My husband and I would recommend Keens

17 febbraio 2026
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Risposta di KEENS Belfast

Oriel, thank you for your kind words! Our delivery team are wonderful and are complimented regularly by our valued customers. Enjoy the new chairs …they look great with your table!

Valutata 5 stelle su 5

Great

Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carpet down. Cancelled first date and no problem at all. For delivery given a 2 hour slot which was great and guys very considerate even taking their shoes off when entering our new decorated room. Overall very pleased.

16 febbraio 2026
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Risposta di KEENS Belfast

Elaine, thank you so much for the lovely review. We are so happy you had such a good experience with us here at KEENS, Belfast. We are always delighted when our customers take time to leave such great feedback!

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