Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Leggi di più
L'azienda ha risposto
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Fantastic store filled with beautiful furniture, beds, rugs etc. Competitive prices (credit available). Very attentive staff who guided us easily through our choice of product, the purchase and the... Leggi di più
L'azienda ha risposto
Exceptional staff Valerie was very helpful and a pleasure to deal with. The delivery staff were excellent and very professional even put coverings in my hallway before bringing in the furniture. A f... Leggi di più
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Accessori per mobili
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di materassi
- Negozio di mobili per camere da letto
Scritti dall'azienda
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Informazioni di contatto
186 Albertbridge Road, BT5 4GS, Belfast, Regno Unito
- 02890453310
- contactus@keensbelfast.com
- keensbelfast.com
4,9
Eccellente
370 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We were unable to find the Ercol…
We were unable to find the Ercol furniture pieces we wanted but Keens has a great range with free delivery to the south of Ireland.
Very helpful staff, kept us in the picture at all times and the items arrived safe and sound.
Would highly recommend Keens .
16 febbraio 2026
Risposta di KEENS Belfast
Ray, thank you! We love Ercol here at KEENS, Belfast … it’s such a fantastic brand and so on trend! Thank you so much for the kind words and for choosing to purchase from us. We appreciate you doing so.
Choice of products
Choice of products, knowledge of products by staff, friendly not pushy well laid out store...will definitely be my go to store in the future
16 febbraio 2026
Risposta di KEENS Belfast
Philip, we couldn’t be happy reading your review. We are delighted and look forward to seeing you again
From purchase to delivery the service…
From purchase to delivery the service we received was top notch. Friendly and polite by all staff. The quality of the table and chairs is exceptional. We'll not pass Keens next time. Thank you.
13 febbraio 2026
Risposta di KEENS Belfast
James, thank you for the great review. We are delighted to hear that you had a really good experience from start to finish with KEENS, Belfast! We look forward to welcoming you back.
Friendly
Friendly, helpful staff. Very quick to respond and fix any issues with orders
11 febbraio 2026
Risposta di KEENS Belfast
Anna, thank you for your kind words we appreciate you taking the time to review KEENS, Belfast.
Brilliant
Right from the showroom service, through to the delivery, everything was great. Highly recommend visiting Keens, it’s a gorgeous store and it’s great to support a family run organisation.
12 febbraio 2026
Risposta di KEENS Belfast
Thank you for your lovely review. We are delighted you had a great experience and appreciate your support for KEENS, Belfast!
I was very impressed with the service…
I was very impressed with the service and product quality at Keens.
The sales staff were excellent and kept me fully informed regarding delivery, as did the delivery guys on the day.
The bedroom furniture is so well made and was delivered in perfect conition in the bedroom by two very helpful guys. Nothing was too much trouble for them and they were extremely careful and courteous.
I cannot recommend Keen's enough.
11 febbraio 2026
Risposta di KEENS Belfast
Linda, thank you so much for your wonderful review! We are delighted you were impressed with both our service and the quality of our bedroom furniture. Our team will be thrilled to hear your kind words, and we truly appreciate your recommendation.
Risposta di KEENS Belfast
Anne, five stars thank you so much! We are delighted
5star all round
Staff are very helpful, showroom is amazing and prices are reasonable altogether a great company to do business with.
11 febbraio 2026
Risposta di KEENS Belfast
Ian, thank you for your lovely words. We are delighted that you found the experience so good with us here at KEENS, Belfast. Look forward to seeing you again in the showroom!
Love the table
Love the table - excellent quality, fair price. Delivery men were very pleasant and helpful.
9 febbraio 2026
Risposta di KEENS Belfast
Paul, we are delighted that you are happy with your new table and found the KEENS experience a good one! Thank you
Great friendly service and good…
Great friendly service and good selection of furniture. Something for everyone. Ordering and delivery was seamless.
8 febbraio 2026
Risposta di KEENS Belfast
Christopher, what a great review thank you!
Great service
Great service, prompt delivery, delivery men were were nice and friendly. Top marks KEENS.
Would definitely shop there again.
9 febbraio 2026
Risposta di KEENS Belfast
Sylvie, we could not ask for any better …top marks! Perfect thank you
Risposta di KEENS Belfast
Wilma, thank you so much for your kind words we really appreciate you taking the time to do so.
Excellent follow up customer service
I bought 4 bar stools and was initially disappointed as there were some minor defects but I was delighted that staff from Keens were very apologetic and said they would rectify the issue as soon as possible.
They were true to their word and replaced the defective stools and we are delighted with the end product.
Excellent follow up customer service.
Thanks to all concerned.
6 febbraio 2026
Risposta di KEENS Belfast
Johnathan, thank you for your review.
We are very sorry to hear about your experience and understand how frustrating this must have been. Please accept our sincere apologies for the inconvenience caused.
At KEENS Belfast, our customers mean a great deal to us, and we always aim to deliver both quality products and a high level of service, so we are genuinely disappointed that this was not your experience.
We will arrange for the barstools to be replaced as quickly as possible and will be in touch shortly to organise delivery at your convenience. Thank you for your patience, and we appreciate the opportunity to put this right for you.
Keen's excellence,again!
Great selection in showroom,very helpful staff,great delivery experience on the day.
Outstanding service as expected!
5 febbraio 2026
Risposta di KEENS Belfast
Jackie, thank you for such lovely words we really appreciate it! We look forward to welcoming you back and thank you for your continued support to KEENS, Belfast.
Sofa purchase
Very helpful advisor and knowledgeable of product range and no hard sell - great service all round with very extensive range of premium furniture well displayed
6 febbraio 2026
Risposta di KEENS Belfast
Johnny, thank you for your kind words. Our team at KEENS, Belfast love to help our valued customers in the process of choosing their new furniture from the fantastic range of brands available and its a pleasure to do so for us all!
We recently purchased a recliner chair…
We recently purchased a recliner chair from Keens Albertbridge Road. Denise served us and made the whole transaction so easy. She took time to assess our needs and had an excellent knowledge of available products. She was extremely friendly and helpful and made us feel valued customers. She also contacted us after delivery to make sure we were satisfied and thanked us for our custom. Can highly recommend this company.
17 novembre 2025
Non scritta su invito
Risposta di KEENS Belfast
Hazel, thank you for your kind review. We are delighted to hear Denise looked after you so well and made the process easy from start to finish. Enjoy your new recliner, and thank you for recommending KEENS, Belfast.
Really good experience, highly recommended
Really good experience. I ordered three sofas over Christmas 2025 for delivery to the mainland. Everything went very smoothly, lots of good communication by email and also over the phone. Both Keens and their courier Edmondson delivered great customer service and I highly recommend them.
5 febbraio 2026
Risposta di KEENS Belfast
Charlotte thank you for your lovely review! It is so good to hear that you are happy with the service you received from KEENS, Belfast and of course Edmondson. We are always delighted to receive such great feedback from our happy customers! Thank you so much!
Risposta di KEENS Belfast
Tracey, thank you for the wonderful 5 Star review! We really appreciate it
I highly recommend Keens.
I highly recommend Keens.
My online purchase was a wonderful experience, communication was excellent and my parcel was well packaged and arrived quickly.
Will most definitely be ordering again.
Thank you for a superb level of service.
23 gennaio 2026
Risposta di KEENS Belfast
Irene, thank you so much for such a fabulous review. Ben looks after our online sales and takes time and patience to ensure the items are protected for their journey! He really does an excellent job and will be delighted with your great feedback!
Brian was very helpful whilst giving us…
Brian was very helpful whilst giving us time and space to make a decision.
3 febbraio 2026
Risposta di KEENS Belfast
Robert, thank you for your kind words! Brian will be delighted that he was helpful whilst you made your choices. We will look forward to seeing you in the Showroom again.
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