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KEENS Belfast Recensioni 

370
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic store filled with beautiful furniture, beds, rugs etc. Competitive prices (credit available). Very attentive staff who guided us easily through our choice of product, the purchase and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptional staff Valerie was very helpful and a pleasure to deal with. The delivery staff were excellent and very professional even put coverings in my hallway before bringing in the furniture. A f... Leggi di più

Valutata 5 stelle su 5

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di materassi
  7. Negozio di mobili per camere da letto

Scritti dall'azienda

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(370)

349 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great advice

Choosing our new chairs was easy given the experience and guidance provided by Denise who listened to our needs and likes. Delivery went without a hitch and we're now enjoying a comfortable seat!

24 marzo 2026
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Risposta di KEENS Belfast

Olwyn, thank you for your great comments. We are so happy to hear that Denise was helpful in the process of choosing your new chairs. Our team pride themselves on providing as much information for our customers as possible to help in the decision making process. Enjoy your fantastic new Stressless chairs!

Valutata 5 stelle su 5

Love Keens

Love Keens
Service was great when getting our dinning table and breakfast chairs . Sarah was great help
All the staff are lovely and helpful

23 marzo 2026
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Risposta di KEENS Belfast

Reena, thank you so much for your kind words! We are so happy you found our team to be helpful and of course Sarah is a valuable member who really enjoys helping her customers

Valutata 5 stelle su 5

Fantastic experience

Great company to deal with. Beautiful high quality furniture. Cathy was great to work with choosing the right sofa, and they were able to source me a sideboard that I had seen in a competitor retailer, but at a much more competitive price. Five stars all round.

18 marzo 2026
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Risposta di KEENS Belfast

Mark, thank you for the great review! We have a great range of Brands to choose from. We are so happy that you found the whole experience so good. Cathy will be delighted that she was helpful whilst choosing your items and we will look forward to your next visit!

Valutata 5 stelle su 5

Knowledge and friendly staff

Knowledge and friendly staff. Good communication and deliver when they say they will.

19 marzo 2026
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Risposta di KEENS Belfast

Kathryn, thank you we are delighted that you had a good experience with us here at KEENS, Belfast!

Valutata 5 stelle su 5

Amazing products and Quality Service throughout.

Absolutely delighted with our recent purchase from Keens. The staff are so informative and friendly. Delivery and assembly of our new sofa was seamless.
Can highly recommend this Contemporary Furniture Company and we will be back again soon .

18 marzo 2026
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Risposta di KEENS Belfast

Sheelagh, thank you for such great comments. We are so happy to hear that you enjoyed your recent experience a KEENS, Belfast! We look forward to your next visit

Valutata 5 stelle su 5

Great furniture!

Great furniture!
Helpful, knowledgeable and friendly staff.
Delivery service excellent.
Well done Keens!

18 marzo 2026
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Risposta di KEENS Belfast

Helen, what a great review, thank you! We appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Wonderful as always

Wonderful as always! Very helpful staff, efficient and friendly service.
Great shopping experience.

18 marzo 2026
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Risposta di KEENS Belfast

Sandra, thank you so much for your kind words and continuing support we appreciate it

Valutata 5 stelle su 5

High quality, super stylish.

The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Our sofa was delayed slightly than initially first agreed but the staff have been very informative, courteous and friendly, from initial purchase right through to delivery. Couldn’t fault them.

13 marzo 2026
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Risposta di KEENS Belfast

Clare, thank you for your kind review and we are delighted to hear how happy you are with the quality of your product and the great finance options we over here at KEENS, Belfast. We appreciate your understanding of the slight delay and are please the team kept you informed and up to date. Thank you again for the kind words and we look forward to welcoming you back to the showroom.

Valutata 5 stelle su 5

Incredibly helpful staff with online…

Incredibly helpful staff with online purchasing, quick turn around from ordering to delivery. Exceptional delivery service with friendly staff who built the furniture and left everything incredibly tidy.Highly recommend!!

12 marzo 2026
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Risposta di KEENS Belfast

Eimear, thank you for your great feedback! We are delighted you found our team helpful and enjoyed the quick delivery. Our online team are exceptional and are continually praised by our customers which is fantastic! We really appreciate your recommendation!

Valutata 5 stelle su 5

My new. Mattress from Keens

Whole experience was very good from point of choosing mattress type , to delivery time and delivering the product.

12 marzo 2026
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Risposta di KEENS Belfast

Gerard, thank you for such a great recommendation we really appreciate! We have a great range of mattresses in-store and our team love helping our customers to choose the best option for them. Thank you and we look forward to your next visit to KEENS, Belfast.

Valutata 4 stelle su 5

A bit of discount can go along way to…

A bit of discount can go along way to customer satisfaction

10 marzo 2026
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Risposta di KEENS Belfast

Jim, we have great Brand Promotions available on all our ranges offering the best price possible for our valued customers and of course we have the added bonus of complimentary delivery and set up within all of Northern Ireland. Thank you for your review.

Valutata 5 stelle su 5

Great shop

Staff were very helpful and friendly. I found exactly what I was looking for a lovely dining table and chairs at a great price. First time in this shop and would highly recommend and will definitely be back.

10 marzo 2026
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Risposta di KEENS Belfast

Louise, thank you so much for such lovely words. We are delighted that you are pleased with your recent visit to KEENS, Belfast! We appreciate your recommendation and look forward to welcoming you back to the showroom in the future.

Valutata 5 stelle su 5

Staff in store were very helpful in…

Staff in store were very helpful in advising for correct sofa & recliner/riser armchair for my needs. Delivery men were also great, causing minimum fuss.

10 marzo 2026
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Risposta di KEENS Belfast

William, thank you so much for the kind words. We are delighted that you found our staff so helpful in advising you when choosing your new recliner/riser. It is important to be able to make an informed decision when making such an important purchase. Thank you

Valutata 5 stelle su 5

Excellent company to do online business…

Excellent company to do online business with
My order was sent within three days The product which was glass and fragile was securely packed and wrapped and arrived safely

9 marzo 2026
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Risposta di KEENS Belfast

Margaret, thank you for taking the time to review your recent purchase. Our online team take great care in ensuring the products our customers orders are protected for the delivery process. We are so happy to have such a great recommendation from you and look forward to your next online purchase!

Valutata 5 stelle su 5

Great store - superb range

Good understanding service - great products - would definitely recommend!

7 marzo 2026
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Risposta di KEENS Belfast

Rosemary, thank you so much that is so nice to hear and we appreciate your recommendation!

Valutata 5 stelle su 5

Competent and efficient

No issues. Polite,disposed of packing and made sure side board was functioning correctly

6 marzo 2026
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Risposta di KEENS Belfast

Richard, thank you for such a nice review. We are so pleased you are happy with the service from KEENS, Belfast.

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