Kathandkin Recensioni 

Received item. Not overly impressed with quality. Have emailed 3 times trying to return for a refund and just keep getting automated responses saying you will get back to me!

Mark and damage on cushion and emailed in but no response

Received several cushions. So pleased with all of them and the quality. Really good inserts too. Arrived in a box very well packed.

Easy ordering. Great variety of cushions/covers. Beautiful colours.

EDIT….This review has obviously been seen by said owners, as the request refund option has now been removed!!

Wish there was an option for zero stars!! I’d recommend anyone to avoid this company! I ordered a cushion from here 15 days ago and still waiting for my order. I’ve sent an email and yet to receive a reply. Tracking order option is a waste of time, as doesn’t state anything regarding my order, apart from they have confirmed my order date. Customer service is diabolical. Never will I use this company again. If my order isn’t here soon. I shall be requesting a refund. Please shop elsewhere!!!

Found exactly what I was looking for. Great customer service, great products and fantastic quality. Will be back to purchase more soon! Love the packaging too.

Beautiful Cushions, look lovely on my sofa. So different to high street ones. Quite expensive sive but the bundles are great. Would definitely buy again.

Nice product, good quality and very good delivery times.

Beautiful cushions very high quality and quick delivery

UPDATE ON THE BELOW - only half of the order I placed has arrived 31 May. Where is the rest of my order? A swift response would be hugely appreciated.

Placed an order on 17 May, only to receive an email with the actual dispatch timeframes of 5-7 working days (and a further 1-2 working days delivery timeframe). This timeframe was not made clear in the purchase process (I have screenshots I can share) - tucking timeframes in an unclear T&C’s link elsewhere on the website isn’t useful to anyone. I emailed customer service after 10 days, despite their somewhat cheeky instruction in the order confirmation email to not follow up until ‘adequate time’ has passed, and still haven’t heard back 3 days after sending. Had I known the delays, I would have made purchases elsewhere as I am now due to travel and don’t want a large bulky order being left with neighbours.

Am still to receive any information about my order being dispatched, and disappointed with the poor communication from this shop.

Thought with a smaller shop and ‘supporting local’ you’d receive better customer service and attention as a paying customer than a larger corp, but have rather received inefficiency.

Currently regretting my decision, and hoping that the products are nice enough to keep when/if they arrive, to justify the several weeks of waiting with no information received.

Didn't take long for my flowers to come and thay are just as nice as thay are on line will be shopping again with you x

rarely write reviews, but I couldn’t let my experience with this fantastic company go unrecognized. From start to finish, everything was seamless. Their product quality is top-notch—well-designed, durable, and clearly made with care and attention to detail. You can tell they genuinely care about what they’re putting out into the world.

What really stood out was the customer service from Kathryn. Every interaction I had was met with professionalism, warmth, and a genuine desire to help.

Excellent product easy to use website prompt delivery and good customer service

Great service from start to finish

Ordered 19 days ago and still haven’t arrived.

Very quick,lovely product,well packaged with us again

I love everything about the countryside. I can't believe how soft the fleece throws are. absolutely love them

First time I have purchased anything from this firm and I wasn't disappointed, the set of coloured cottages that you can use a candle or incense burner with are just so lovely ,well packed so item was protected during transit reducing the chance of breaking. Cost of item was good too would certainly but again from Kathandkin.

The quality of my cushions and style are amazing, and look lovely in my cottage.
I have placed several orders because the quality, service, delivery, choice of styles, has been very high.
Thankyou, I will be ordering again in the future, and recommending to friends.