I recently placed a large order for my garden renovation with JW Grants Maryhill depot in Glasgow. I dealt with Jamie who was very accommodating and nothing was an issue even though I changed my mind... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ordering and delivery of my items was superb. However, I personally returned one item direct to the front desk and was informed I would be charged 20% of the full refund price for returning it an sho... Leggi di più
L'azienda ha risposto
JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... Leggi di più
L'azienda ha risposto
Had the same delivery driver on my last 2 orders and he has been excellent. Our street can be tight with parked cars and we've had some issues with other suppliers refusing to deliver but he made it l... Leggi di più
Dettagli dell'azienda
- Fornitore di materiali edili
- Vivaio e articoli per il giardino
- Negozio di materiali isolanti
- Negozio di articoli per il giardinaggio
- Rivendita di legname
Scritti dall'azienda
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
Informazioni di contatto
66 Love Street, PA3 2EH, Paisley, Regno Unito
- 01418874252
- andrew@jwgrant.co.uk
- jwgrant.co.uk
4,6
Eccellente
465 recensioni
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Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered online good choice of…
Ordered online good choice of decorative aggregates at reasonable prices
Emailed next day to advise of delivery date
Txt when order left yard driver also phoned to update me on arrival time
Driver helpful and delivered into garden as requested
25 luglio 2023
The staff at JW Grant Paisley branch…
The staff at JW Grant Paisley branch were so helpful with my click and collect orders on Friday. Friendly and knowledgeable. Thanks for helping me pick up timber after my wee trolley keeled over! Will definitely use them again, cheers
21 luglio 2023
Non scritta su invito
Risposta di J W Grant
We're over the moon to read your kind words about our Paisley branch! The team there will be thrilled to hear that their efforts made such a positive impression on your recent visit. We pride ourselves on being friendly, knowledgeable and always ready to lend a hand, even when trolleys decide to go rogue!
We're looking forward to welcoming you back.
Many thanks for taking the time to leave this review, it's truly appreciated.
Best regards,
Andrew
Risposta di J W Grant
Thank you for your lovely review. We're delighted to hear that you're happy with our competitive prices and service! We look forward to serving you again soon.
Andrew
Easy online ordering quick delivery…
Easy online ordering quick delivery date no problems
28 giugno 2023
Risposta di J W Grant
We appreciate your positive feedback. We're thrilled that you found our online ordering process easy and our delivery prompt. We always aim to provide hassle-free service to our customers. Look forward to serving you again!
Delivery driver was very helpful and…
Delivery driver was very helpful and nothing was any problem to him
28 giugno 2023
Risposta di J W Grant
Dear Margaret,
Thank you for your kind words. We're delighted to hear about your positive experience with our delivery driver. We pride ourselves on our customer service and it's always great to hear such positive feedback. We'll make sure to pass on your praise to the driver.
We hope to assist you again soon!
Risposta di J W Grant
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our online ordering process easy and our delivery prompt. Our team always strives to provide excellent service and it's great to know that our driver was of great help to you. We appreciate your business and look forward to serving you again in the future.
Staff were brilliant
It was so easy t order online pick up no problem staff were superb
26 giugno 2023
Risposta di J W Grant
Thank you for sharing your experience. It's wonderful to hear that you found our online ordering and pick-up process easy and our staff superb. We strive to make every interaction smooth and efficient for our customers. Your kind words mean a lot to us and we look forward to serving you again soon.
Delivered on time
25 giugno 2023
Risposta di J W Grant
Thank you for your feedback. We're delighted to hear that your order arrived promptly. Timeliness is one of our key priorities, and we're pleased to have met your expectations. We look forward to assisting you with your future building supply needs.
Excellent customer service
Had to change the delivery date and that was done quickly. Received a text on the day with timeline. Delivered on in time by friendly delivery man,
25 giugno 2023
Risposta di J W Grant
Thank you for your positive review. We're happy to hear that our team was able to accommodate your schedule and ensure a timely delivery.
We take pride in our team's commitment to providing excellent customer service.
We appreciate your feedback and look forward to serving your future needs.
Dropped off and picked up when I wanted…
Dropped off and picked up when I wanted price was ok
23 giugno 2023
Risposta di J W Grant
Thanks for taking the time to leave us a review.
We're delighted to hear that we were able to meet your delivery and pick-up expectations. We work hard to offer quality service at a competitive price, and your review reassures us that we're on the right track.
We look forward to serving you again soon.
My garden stones delivered and placed…
My garden stones delivered and placed where I wanted them by a very pleasant and polite young man.
5 luglio 2023
Risposta di J W Grant
Thanks so much for your kind words!
We're delighted to hear that you had a positive experience with our delivery service. Our team always strives to provide top-notch customer service, and your review will certainly bring a smile to our delivery man's face.
We look forward to assisting you with your future gardening needs!
Risposta di J W Grant
Thank you for your positive feedback!
We're thrilled to hear that you were satisfied with our pricing, speedy delivery, and quality of timber.
It's wonderful customers like you that drive us to do our best. We look forward to serving you again in the future!
All good delivered fine
27 giugno 2023
Risposta di J W Grant
Thank you for taking the time to share your feedback. We're glad to hear that your delivery went smoothly.
We appreciate your business and look forward to serving you again.
Delivery was first class and driver…
Delivery was first class and driver placed material in exactly where required. Very happy with service
25 giugno 2023
Risposta di J W Grant
Thanks for your great feedback. We're delighted that you were satisfied with our delivery service. We always strive to make the process as convenient as possible for our customers. Looking forward to serving you again!
Aw the time
Excellent company, all the material I needed for job and a fast delivery, definitely using jw grant from now on.
24 giugno 2023
Risposta di J W Grant
We're overjoyed to hear your positive words! It's fantastic to know that we were able to provide you with everything you needed promptly. We look forward to being your go-to builders merchant in the future. Thanks for choosing J W Grant!
Very good service from ordering online…
Very good service from ordering online to excellent professional delivery of materials.
23 giugno 2023
Risposta di J W Grant
Thank you for your wonderful feedback! We strive to make the entire process, from online ordering to delivery, as seamless and professional as possible. We're delighted to hear that we hit the mark for you. Looking forward to serving you again.
Quick and reliable service again
23 maggio 2023
Risposta di J W Grant
Thank you for your feedback! we really appreciate it.
Paving bricks and cement
The smaller van turned up when the email said it would.
Bricks and cement good quality and easy to order online.
Driver really helpful I asked if he needed a hand and he unloaded the van quickly. Happy with the delivery.
28 maggio 2023
Risposta di J W Grant
Thank you for your wonderful feedback. We're delighted to hear that our services met your expectations from the quality of our products to the punctuality and helpfulness of our delivery team. We strive for such service excellence and your review reaffirms the hard work we put in. Thank you again for your kind words and we look forward to serving you again.
Product & delivery was great
Product was great. The delivery driver was very courteous and delivered the goods just where we needed them. Well done!
26 maggio 2023
Risposta di J W Grant
Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you were satisfied with our products and the service provided by our delivery driver. We make it a priority to ensure our customers receive the best service possible, so your feedback is greatly appreciated. We look forward to assisting you again in the future!
Goods arrived on time and the price was…
Goods arrived on time and the price was resonable
26 maggio 2023
Risposta di J W Grant
Thank you for your review! We're glad to know you were satisfied with our service, from our timely delivery to our pricing. We always aim to offer value to our customers and we appreciate your feedback. We look forward to serving you again in the future!
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