Great staff at the Thetford store, in particular Hayley who always greats us with a smile, very helpful and efficient and she has lovely writing too.
L'azienda ha risposto
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I rarely write a review, but I feel Jolleys Thetford deserves a "thumbs up"!! I have started using Jolleys, Thetford more, especially since it's re-vamp & since they stock Katkin, which I've been... Leggi di più
L'azienda ha risposto
Easy access to the store for starters! Staff acknowledged me straight away. Was offered seat, I have copd, and seen straight away. I must admit I couldn't make an appointment online, I actually came... Leggi di più
The staff make the experience of shopping at Jollyes great. They are welcoming & willing to help. I’ve never found a staff member standing at the till looking bored & are always busy around the shop.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informazioni di contatto
Lime Kiln Lane, Thetford, IP24 2BU, Thetford, Regno Unito
- 01842 820600
4,8
Eccellente
717 recensioni
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Le persone hanno visualizzato anche
Friendly staff
The lady was lovely. Very welcoming. Greeting us and my new dog. Offered us to join this. Lovely shoo .
13 febbraio 2025
Fantastic Thetford store
Visited the Thetford store. Very well stocked, good prices and a fantastic helpful chap on the checkout
17 febbraio 2025
Staff always so polite and helpful
Staff always so polite and helpful.
Just got to get used to slight different layout
12 febbraio 2025
The lovely lady who served me yesterday…
The lovely lady who served me yesterday saw I was heavily pregnant and carried my bag of shopping outside and was super super friendly. Always polite and helpful in the store.
12 febbraio 2025
Customer first
Assistant kindly went to the warehouse to fetch product I wanted as it was not on shelf due to refit.
11 febbraio 2025
Advised on special offers
10 febbraio 2025
The staff were really helpful…
The staff were really helpful considering the shop is in the middle of a re-fit.
28 gennaio 2025
Bird feed
Go there to buy sandpaper & bird treats, mostly have what I want, very friendly and helpful staff.
5 febbraio 2025
Our jolly shop.…
The staff at Jollyes Thetford are friendly & helpful & allow you to take your dog into the shop & the prices are not to bad & they stock a variety of things for dogs
overall they did well.
29 gennaio 2025
Treats
The shop is being refurbished and I couldn’t find what I needed so had to ask. He was very helpful and served me at the till.
29 gennaio 2025
Very good experience
Very good experience, the vet was knowledgeable about our dog breeds and generally displayed the knowledge and care in undertaking the tasks we booked for.
24 gennaio 2025
Staff are always very friendly
Staff are always very friendly, helpful and knowledgeable. Our dog loves going to his sweet and toy shop and gets lots of fuss
18 gennaio 2025
Great customer service
Great customer service! Always so helpful and polite and offer to carry my big bag of dog food out to my car.
25 gennaio 2025
Great service from great people .
20 gennaio 2025
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