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Jollyes The Pet People - Stockton Recensioni 

807
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TrustScore 5 su 5

4,8

Negozio di animali
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Lustrum Avenue 1, unit 1a, TS18 2RB Stockton-on-Tees, England, GB

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Valutata 3 stelle su 5

Was a bit surprised that my outlet doesn't keep Lily's Kitchen multi packs. It's the only tinned dog food I will feed my mutts as their ingredients panel is transparent and honest. Paying £2+ for an i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Took my dog for her booster using Jollyes for the 1st time. Booking was easy registration on the day was straight forward. Vet was lovely very polite, checked my dog over and then administered the inj... Leggi di più

Valutata 5 stelle su 5

Absolutely amazing as always! Found everything I wanted easily in store and the staff were friendly and helpful. The girl who served me went above and beyond with customer service as we chatted about... Leggi di più

Valutata 5 stelle su 5

Helpful staff at a local pet supply shop. We were researching the type of food, and cages for Degu. A specific cage was needed. We went into a local store and we saw one on a high rack with a bundl... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali
  2. Toelettatura di animali domestici
  3. Negozio per animali

Scritti dall'azienda

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Informazioni di contatto

  • Lustrum Avenue 1, unit 1a, TS18 2RB, Stockton-on-Tees, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

807 recensioni

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4,8

Tutte le recensioni

(807)

9241 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Took my dog for her booster

Took my dog for her booster using Jollyes for the 1st time. Booking was easy registration on the day was straight forward. Vet was lovely very polite, checked my dog over and then administered the injection, which my dog didn't feel so all went well. Overall a very relaxing experience

29 maggio 2025
Valutata 1 stelle su 5

Don’t know what they are doing.

Absolutely disgusting, I was given advice for my dog by a member of staff called Katie. She seemed like she knew what she was talking about but that was absolutely false, after having to rush my dog to the emergency vets not even 12 hours after taking the advice from her. i now have a very big vet bill because a “Professional” worker doesn’t know basic animal knowledge. Thankfully my dog will be ok but the next persons dog might not be.

16 aprile 2025
Non scritta su invito
Valutata 3 stelle su 5

Full price charity donation.

Plenty, of choice, if not as much as before, 1 thing that does get me is been asked every time I go in, if I want to buy a dinner for the dogs or cats home, and its full price so you are making a profit on a charity donation, and it doesn't state that jollyes privides 1 for every 1 bought, even though yours would still cost you nothing because of the profits made from the customers donation, its not on, you need to improve that asap, or I will be going back to pets at home..

25 aprile 2025
Valutata 3 stelle su 5

Got a 12kg of dog food to find when we…

Got a 12kg of dog food to find when we got home it was mouldy had to take it back to shop who were very good and exchanged it but this is the second bag in 2 months it’s been mouldy .Was told by store it would be reported to head office nothing back from them and they are going to send this bag to them too.In store service can’t fault but after sales service shocking even an acknowledgement would be nice .

8 aprile 2025
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Risposta di Jollyes The Pet People - Stockton

We understand your frustration with the moldy dog food. It's concerning to hear that this has happened twice in such a short time. We appreciate you bringing this to our attention and that the store staff was helpful in exchanging the product. We're committed to ensuring the quality of our products and will investigate this matter further. we will investigate to whom store have escalated this to and will investigate wit the manufacturer once we have gathered further information a member of the team will be in contact

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