I’ve had a very frustrating experience with Homebase, specifically with their payroll and customer support. Their support is extremely slow and unresponsive. More concerning, they failed to p... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Homebase has been a game changer for our business. It’s easy to use and has made scheduling, time tracking, and team communication so much more efficient. Our team picked it up quickly, and customer s... Leggi di più
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Quite frankly I do not know how I managed before I found Homebase. I use the free version to schedule my wife's team of caregivers. As her primary caregiver I don't have time to handle this task manua... Leggi di più
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Overall, very happy with the app. It's way easier to use than the other popular one in the app store. I've used the payroll platform for one of my concepts, and it worked great! Definitely recomme... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 150,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards
Informazioni di contatto
Pacific Ave 1800, 94109, San Francisco, Stati Uniti
- joinhomebase.com
3,3
Nella media
162 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Le persone hanno visualizzato anche
Homebase has been a blessing.
Homebase has been a blessing to our company, and your team has always been excellent with us. I want to thank all of your team members for the outstanding work and your system.
31 luglio 2025
Risposta di Homebase
Thank you so much for the incredible review, Jesse! It means the world to hear that Homebase has been a blessing to your company. We're here to support unstoppable teams like yours with tools that make work easier—and we’re lucky to have customers as thoughtful as you. We’ll be sure to share your kind words with our team. Thanks for being the best part of Homebase. 💜
Keeping all references provided that reflect an organization's state tax requirements
The representative that helped me was very attentive and provided Outstanding Customer Service However the personnel that handle the federal/state taxes done not keep very good notes or messages. Homebase for the third time, therr quarters in a row, has flagged my 941 submission because of Texas Unemployment Taxes. Here it is again the my organization does not pay Texas Unemployment Taxes because IAW Texas rules/regulations/standards, you must have at least 2 or3 or more Full Time employees where as my company has only part time employees that work less than 40 hours a week
29 luglio 2025
Still need to work out the kinks
Still need to work out the kinks for payroll. And this new AI hiring is garbage. Wish we had the option to go back to indeed or other job platforms.
1 luglio 2025
Risposta di Homebase
Hi Joseph — we're really sorry to hear about your experience and truly appreciate your honesty. We’re always working to improve our payroll system, so your feedback is incredibly important. If you're open to it, we’d love to talk more—please reach out via the Support tab in the app or email help@joinhomebase.com.
Our new Hiring system is designed to save you time and make hiring faster and more efficient, but we understand if it’s not meeting your needs. We’d love your feedback so we can keep improving.
Thanks for being the best part of Homebase. 💜
A solid workplace performer
This is a very helpful, effective, workplace tool. It is cost effective and the support is outstanding. I only wish their payroll system integrated with QuickBooks Desktop Enterprise.
31 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, William! We’re thrilled to hear Homebase has been a helpful and effective tool for your team—that’s exactly what we’re here for. We’re grateful for your feedback on QuickBooks Desktop Enterprise integration and will be sure to share it with our team. Helping you run a smoother, stronger workplace is what drives us. Thanks for being the best part of Homebase. 💜
This app makes it convenient to create… timesheets and payroll
This app makes it convenient to create timesheets and payroll, keeping hours worked and etc
24 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, Joseph! We're so glad Homebase is making it easier to manage timesheets, payroll, and hours worked—that’s exactly what we’re here for. We’re grateful to support hardworking teams like yours. If you ever need anything, just tap the Support tab in the app or email help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Homebase is easy to use
Homebase is an easy to use platform that really helps me manage the staff hours/timeclock.
I purchased Homebase for my previous employer and was so happy to be able to switch my new employer over to it as well! The price is reasonable and the reports are so easy to download to a spreadsheet. Thanks for being a great option!!
31 luglio 2025
Risposta di Homebase
Thanks so much for the amazing review, Joni! We’re honored that you’ve brought Homebase with you to a new employer—that means the world to us. We’re so glad it’s helping you manage staff hours easily and giving you the tools you need at a price that works. If you ever need anything, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Keep track and schedule work schedule…
Keep track and schedule work schedule for employee is simple and straight forward. Update with new requirements from State/Federal.
31 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, Vinh! We're truly grateful to have you using Homebase to keep things simple, organized, and compliant. Helping you manage schedules and stay up to date with state and federal requirements is exactly why we’re here. We know running a team takes real work, and we’re proud to support you in making it easier. If you ever need anything, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Our controller thinks that Homebase customer service is rinky dink
A fraudulent payroll was submitted. Homebase was unwilling/unable to cancel the payroll in a timely manner.
The call center troubleshooter was unwilling to escalate our repeated calls to a decision maker with the authority to resolve our issue.
Our controller thinks that Homebase customer service is rinky dink. She was particularly frustrated that she was forced to waste hours of time on a few serious time sensitive issues that could have been resolved in a 3 minute phone call.
15 gennaio 2025
Risposta di Homebase
Hi Steve — we’re truly sorry for the experience you had. When it comes to something as important as payroll, you deserve fast, clear support. It’s clear we didn’t deliver that, and we apologize. We know how frustrating and time-consuming this must have been, and we take full responsibility for dropping the ball.
Your feedback is incredibly important, and we’re grateful you took the time to share it. We’re always working to improve, and this helps us do better.
If there’s anything we can still assist with, please reach out through the Support tab in the app or email us directly at help@joinhomebase.com. Thank you for being the best part of Homebase. 💜
Very easy to use and navigate
Very easy to use and navigate. Very helpful tools for the admin.
31 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, Alex! We're so glad to hear Homebase is easy to use and giving you the tools you need as an admin to keep things running smoothly. That’s what we’re here for—to make work easier for unstoppable teams like yours. If you ever need support, tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Stephanie! We're thrilled to hear Homebase is saving you time, effort, and money—that's exactly what we’re here for. Helping hardworking teams like yours run smoother is what drives us. If you ever need anything, tap the Support tab in the app or email help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Karen! We’re so glad to hear you’re loving Homebase and have no complaints—that means the world to us. We’ll keep doing our best to support unstoppable teams like yours. If you ever need anything, reach out through the app or email help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Quite frankly I do not know how I…
Quite frankly I do not know how I managed before I found Homebase. I use the free version to schedule my wife's team of caregivers. As her primary caregiver I don't have time to handle this task manually and it has simplified my life considerably. I can well imagine how beneficial it would be to a business, either large or small. I appreciate the constant updates and innovations added by the Homebase team.
31 luglio 2025
Risposta di Homebase
Thank you so much for the heartfelt review, Keith. We're truly honored to be part of the support system for you and your wife’s caregiving team. Knowing that Homebase has made your life easier means everything to us. We're committed to building tools that serve real people doing important work—and your kind words remind us why that matters. If you ever need anything, please reach out through the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Ed! We're glad to hear Homebase has been easy to set up and use—that’s exactly what we aim for. Helping teams get up and running quickly is what we’re all about. If you ever need anything, tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Bicycle Specialists! We're so glad Homebase is making it easy to stay accurate and keep your records in check—that’s exactly what we’re here for. If you ever need anything, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Easy to use!
31 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, Blue Dragon Restaurant! We’re thrilled to hear Homebase is making things easier for your team. We know how fast-paced restaurant life can be, and we’re proud to help keep things running smoothly. If you ever need support, tap the Support tab in the app or email help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Homebase is a wonderful time-saver!
Homebase is great for bundling staff scheduling, time clocks, PTO and time off tracking, and doing payroll. We love the HR Pro support as well.
31 luglio 2025
Risposta di Homebase
Thanks so much for the amazing review, Lilly! We're so glad Homebase is helping you manage everything from scheduling and time tracking to payroll and PTO—all in one place. And it's great to hear HR Pro is making a difference too! If you ever need anything, tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Easy for Taylor to use.
31 luglio 2025
Risposta di Homebase
Thanks so much for the 5 stars, Ela! We’re glad to hear it’s been easy for Taylor to use—making work simpler for every team member is what we’re all about. If you ever need support, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
We keep having issues with our payroll…
We keep having issues with our payroll not being submitted on time due to slow work in whatever department does wire payments. Still cannot get our Guideline connected.
30 luglio 2025
Risposta di Homebase
Hi Winston-Salem Dog Care — we're truly sorry for the frustrating experience you've had with payroll delays and connecting your Guideline account. We know how important timely pay is, especially when you're caring for a hardworking team—and pups!
You deserve fast, reliable support, and it’s clear we didn’t meet that expectation. Thank you for your honest feedback. We’re always working to improve, and we know we’re nothing without our customers.
We’d love the chance to make things right. Please reach out through the Support tab in the app or email us at help@joinhomebase.com so we can help resolve these issues for you. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Mahmoud! We're thrilled to hear Homebase is user-friendly and that your team loves it—that's what we love to hear! If you ever need anything, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
Risposta di Homebase
Thanks so much for the 5 stars, Constance! We're so happy to hear that Homebase is making your job easier—that’s exactly what we’re here for. If you ever need anything, just tap the Support tab in the app or email us at help@joinhomebase.com. Thanks for being the best part of Homebase. 💜
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