SISTERHOOD Recensioni 

256
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Looks great in photos but the actual quality of the sweater is not acceptable for the price - the collar, trim of the lost shape after a couple of times wearing it. Really regret throwing money away o... Leggi di più

Valutata 5 stelle su 5

A huge thank you to Maddie for her support when I mistakenly received an incorrect parcel from their warehouse! All delivery/return logistics were quickly sorted by her and the warehouse, and in the e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered 5 dresses and they arrived quickly and packaged well. I loved all 5 dresses but decided to keep just two of them as I couldn’t justify keeping all five. The designs and fit are really flatte... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lieferung hat etwas gedauert (so 1 1/2 Wochen. Aber die Pullover sind super schön und die Qualität ist top 😊 Würde da jederzeit wieder was bestellen. Auch der Kontakt mit dem Kundenservice war sehr a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Clothing brand. Effortless pieces made sustainably


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

256 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(256)

48 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

OK I LOVE THIS BRAND.

OK I LOVE THIS BRAND.
I've been a Sisterhood fan for a while now, but somehow the products keep getting better?!
I am honestly obsessed.

The fit and quality of every piece I own (embarrassingly high amounts now) is just outstanding.
With a busy upcoming summer diary, I genuinely can't wait for the new SS24 collection to drop! Thank you.

3 gennaio 2024
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Updated review

My initial experience was not great due to issues over material quality however I am updating this as after leaving a bad review sisterhood got in touch with me and was eager to rectify this. The customer service was friendly and as a small business they seemed to care enough to send me a replacement garment from a new product batch, would recommend

10 novembre 2023
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 1 stelle su 5

Do not order here from outside the UK

First of all, the sizing is really off (it was way too big). I live in the Netherlands and because of the Brexit, returning the package to the UK was really challenging. Multiple post offices do not even provide this service due to all the administration that is required. When I reached out to the SISTERHOOD, I found the owner not very helpful. She kept saying that returning the package should be easy. Well, it was not. Eventually, I succeeded to send the package back to the UK, but this cost me 53 euro… Moreover, since I did not keep the item I also had to pay the delivery cost of 10 euro. So, in total this cost me 63 euro. Never again.

17 novembre 2023
Logo di SISTERHOOD

Risposta di SISTERHOOD

Hi Lisa, We're really sorry for your difficulty in returning your package internationally. Due to Brexit there are a lot of difficulties sending within the EU. As a small brand, we can't afford to absorb all costs for customers as it would mean we couldn't continue running. We choose to pre pay all duties and taxes for EU customers, meaning that when you order from us, you don't pay anything extra on arrival of your items, this is something not a lot of brands offer and which we do as goodwill for our customers. We aren't able to claim the duties and taxes back either when a customer returns the items. So as an example on your specific order, we paid €108.67 to your local government to ship these items to you, plus we subsidise the shipping as the actual cost for the size and weight of your 2 coats cost around €45 in shipping. So already we've lost out on around €150 just to ship out the items, plus when they are returned we pay high processing costs to our fulfilment centre. To then have to cover the return postage, it would mean another subsidy from our side, one we simply can't afford. We provide a shipping address via our portal, where customers can then choose whichever courier is the most cost effective to return their items, as the taxes and duties have already been paid on the items, when you mark this as a return there should be minimal paperwork as this is already issued from our side to send the items out originally. Again I apologise for the experience, but hope you can understand a bit more about what expenses we also have to bare for this situation.
Love Sisterhood.

Valutata 5 stelle su 5

Beautiful quality and amazing customer service

Beautiful quality and the most amazing customer service - Eve was so quick to respond to my emails and went out of her way to make sure that my order arrived on time. Sizing runs a little large so if you’re on the petite side then definitely bear that in mind when ordering ☺️

16 agosto 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Great service

Great service! And love the clothes

7 settembre 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Beautiful designs and quality

Beautiful designs and quality, fast shipping.
Been shopping with Sisterhood since 2018 and will continue in the future.
Be careful with machine washing the items as most of them are made from modal/Tencel (which I love) but they shrink in hot water and high spins! (very gentle cold cycle or hand wash is best, the pieces are worth the extra care)
Love the brand!!

10 agosto 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Excellent all round

Excellent customer service thank you to Eve. The Mathilde dress is gorgeous and the fit is so flattering. Love the environmentally friendly packaging and all the care that Sisterhood put into being as ethically conscious as possible. Big thanks to Sisterhood. x

20 luglio 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 1 stelle su 5

I really wouldn’t bother

I really wouldn’t bother. The sizing is completely off - I always wear a 6/8 and couldn’t even get the items over my head, whereas others were way to big on the bust. Additionally items aren’t made with premium materials and look like Zara. I bought an item in the sale. I returned as it didn’t fit and this was credited to a gift card. I’m now in a cycle of ordering more items that do not fit at all and having to return them. Each time I’m spending £5-10 on postage as they don’t offer free returns. I have literally begged sisterhood to just refund me credit but they are refusing. Gutted I ever bought anything from them - was just trying to make an ethical choice and it has really cost me. Wouldn’t recommend to anyone.

5 maggio 2023
Valutata 5 stelle su 5

Timeless, classy pieces

I recently purchased the Winona Knit in Chocolate and its an extremely versatile, high-quality piece - great for the office paired with a blouse or for more casual lounging at home. Sisterhood is my go to website for clothes and I can trust them to always deliver on gorgeous, well made items of clothing

29 marzo 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Quality over quantity

Sisterhood’s collections are small and stunning and the the quality of the garments is incredible. They have a good selection of basics and special pieces. I’ve always had a great customer service experience and never had an issue with shipping/delivery. Would 100% recommend investing in this brand x

9 novembre 2022
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

Brilliant customer service

Ordered a size too big in the apartment pants, loved them so returned for an exchange. Asked for them to be exchanged in time for my holiday and Eve went above and beyond and got it all sorted for me! Love the quality and fit of the trousers and I also have a knit sweater from here that is my favourite sweater!

1 giugno 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

My go to place for summer dresses

My go to place for summer dresses! Every piece is timeless and I wear them again and again each summer. Delivery is super fast with minimal plastic packaging :)

31 maggio 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience! Love Sisterhood

Valutata 5 stelle su 5

I LOVE this brand

I LOVE this brand. Their clothes are perfect for a capsule wardrobe and are so elegant, high quality, and just gorgeous. Love love love.

4 maggio 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience!
Love Sisterhood

Valutata 5 stelle su 5

I have bought about 5 pieces from…

I have bought about 5 pieces from Sisterhood and have been impressed with each one. The quality is high and I feel confident that I will have these pieces for many years. Would definitely recommend

1 maggio 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience!
Love Sisterhood

Valutata 5 stelle su 5

Great clothes and service

I ordered from them a while back and it was a super pleasant experience. Not only are the clothes to die for (the yana pants is SUCH a staple in my wardrobe now, can’t live without them). The quality is great and fit too. I also had a really good experience with them customer service wise, there was a mistake without shipping but they fixed it really quickly and even refunded me the shipping costs. Could t recommend more.

1 marzo 2023
Non scritta su invito
Logo di SISTERHOOD

Risposta di SISTERHOOD

Thank you so much for sharing your experience!
Love Sisterhood

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più