SISTERHOOD Recensioni 

256
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Looks great in photos but the actual quality of the sweater is not acceptable for the price - the collar, trim of the lost shape after a couple of times wearing it. Really regret throwing money away o... Leggi di più

Valutata 5 stelle su 5

A huge thank you to Maddie for her support when I mistakenly received an incorrect parcel from their warehouse! All delivery/return logistics were quickly sorted by her and the warehouse, and in the e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered 5 dresses and they arrived quickly and packaged well. I loved all 5 dresses but decided to keep just two of them as I couldn’t justify keeping all five. The designs and fit are really flatte... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lieferung hat etwas gedauert (so 1 1/2 Wochen. Aber die Pullover sind super schön und die Qualität ist top 😊 Würde da jederzeit wieder was bestellen. Auch der Kontakt mit dem Kundenservice war sehr a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Clothing brand. Effortless pieces made sustainably


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

256 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(256)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very nice quality and great service

I ordered three sweaters which were all very soft and of high quality. There was an issue with one of the sweaters which the sisterhood team solved within a day. I highly appreciated how accommodating they were in their handling of the issue and so far can totally recommend the brand.

10 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Honteux, à fuire

Honteux. Une catastrophe du début à la fin. Plus de deux mois d'attente pour un article, communication quasi-inexistante, aucun geste commercial. Service client mensonger, peu réactif, qui se moque du client ! Après plus de deux mois d'attente, je reçois (enfin) l'article dont la qualité est plus que décevante. Retour, là aussi, laborieux. Aucune indemnisation, aucune excuse pour le temps et l'argent perdu. Il a fallu batailler à toutes les étapes. Bref, une expérience désastreuse. Il existe de belles marques bien plus qualitatives, honnêtes et respectueuses du client dans ces ordres de prix. Fuyez.

27 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service

Amazing customer service.

This was the best customer experience I have ever received. I cannot recommend enough, the quality of the item is beautiful and I will definitely be buying here again.

30 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Maddie, we appreciate the review so much! Love Sisterhood

Valutata 1 stelle su 5

Awful.

Disappointed.
Okay products, terrible customer service. I had the pleasure of speaking to molly who was extremely rude, sarcastic and unhelpful. I spent over £500 on their products which I’ve returned purely because of the experience I’ve had. I won’t be shop there again.

3 febbraio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Hi Sameer, I am sorry to hear you feel this way about your experience. For clarity of the situation, you requested that an order with standard shipping be upgraded to a next day service once it had already left our warehouse, at which stage we are no longer able to make any changes. The couriers collect 100's of packages each day and it's impossible to retrieve one back once it is in their network, had the order still have been at our warehouse we would of course have upgraded this for you. We felt we explained this fairly via emails, but we are sorry that this explanation left you unsatisfied.

Valutata 5 stelle su 5

MY FAVOURITE BRAND!!!

MY FAVOURITE BRAND!!!

I absolutely love Sisterhood, unrivalled in terms of style and quality - as well as the best customer service! Every season's new styles are divine. I absolutely love it, couldn't recommend enough!!

23 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Tanya, we appreciate the review so much! Love Sisterhood

Valutata 1 stelle su 5

Disappointing…

Disappointing…

Ordered a £240 coat and what I received was different to the picture - it had much smaller lapels and it looked quite cheap.

Not only have I been misled here, but returns are not free therefore I have to pay to get a refund for a product which is not what I ordered. Wowzers.

I won’t be ordering from Sisterhood again.

18 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Hi Laura, we have sent you an email with a resolution for this situation. I'm really sorry you were disappointed with your item but we'd love to make this right!

Valutata 1 stelle su 5

Worst decision to buy from them!

Worst decision to buy from them!! I bought my very first wool coat (Mabe) from them during the Black Friday sales last year. It arrived after a few days and was too big. Since I’m based in the UK, I decided to exchange it for a smaller size. Paid the postage to send it back and they acknowledged receipt of the item early December. I waited for 2 weeks and had no update so I emailed them. Their customer agent (Molly) said that the exchange was not recorded in the system so she did it for me and said it’d be dispatched by 8th Jan. I got the email saying an order was created but since then, radio silence. I’ve sent them an Instagram dm and multiple emails to get an update and heard nothing back. 2 months and I still don’t have my item. Absolutely horrible service and now I’m planning to seek help from an ombudsman and take things to court!!

17 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Hi Elaine, we have sent you an email regarding your review as we have the exchange item showing as delivered to you. We'd love to see if there's anything else we can do for you.

Valutata 5 stelle su 5

Love love LOVE this brand

I love this brand a LOT. I get so many compliments every single time I wear anything from Sisterhood. I swear the collections keep somehow getting better and better... Fully obsessed <3

17 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Lucy, we appreciate the review so much! Love Sisterhood

Valutata 5 stelle su 5

I am so thrilled with my coat purchase!

I am so thrilled with my coat purchase! I've been looking for a good quality, sustainable wool coat, from a small business, at a affordable price for a while now and my purchase has ticked all the boxes. It's great quality and the customer service has been amazing. Highly recommend this business!

8 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Daisy, we appreciate the review so much and so pleased you love the coat! Love Sisterhood

Valutata 5 stelle su 5

I LOVE Sisterhood

I LOVE Sisterhood, the clothes are timeless and are such good quality. It's rare to find clothes that last and are worth the price.
It's also great supporting a small vegan friendly company.

8 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Louise, we appreciate the review so much! Love Sisterhood

Valutata 5 stelle su 5

Fab quality and long lasting

Recently ordered a few bits from Sisterhood - all absolutely gorgeous and quality fabric. Have had clothes from here before and all have lasted so well! Love xx

15 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Chic timeless collections ❤️

My fave brand for timeless contemporary pieces for building a chic capsule collection ❤️🙏 I LOVE the current collection, excited to wear my new pieces ❤️ I also went to the last sample sale, well worth it if you can and the sisterhood girls are gorge ❤️

14 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Gina, we appreciate the review so much! Love Sisterhood

Valutata 5 stelle su 5

Amazing customer service!

Amazing customer service!! Love the brand and the quality of the clothes. Would highly recommend!! 🫶🏼

1 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much James, we appreciate the review so much! Love Sisterhood

Valutata 5 stelle su 5

Just obsessed with the whole…

Just obsessed with the whole collection, but just got the Brianna goat and it’s really quality fabric and fits like a glove.

4 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much Emma, we appreciate the review so much! Love Sisterhood

Valutata 5 stelle su 5

Such a lovely brand and great customer…

Such a lovely brand and great customer service! I ordered the Yana trouser in the black pinstripe but they were too big when they arrived. I emailed customer service as I was worried the size down would be too small. They were so so helpful in describing the fit and sizing, so I exchanged and they are perfect!

6 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much for your review, Love Sisterhood

Valutata 5 stelle su 5

Love love love

Love love love!

I have been been a Sisterhood customer for quite some time now. I love the designs, and the quality of the pieces is always exceptional. I've received numerous compliments on my new outfits, and I'm excited to add more Sisterhood pieces to my wardrobe.

Customer service was super helpful and ensured my order was perfect.

I highly recommend!!

10 gennaio 2025
Non scritta su invito
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Risposta di SISTERHOOD

Thank you so much for your review, Love Sisterhood

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