Looks great in photos but the actual quality of the sweater is not acceptable for the price - the collar, trim of the lost shape after a couple of times wearing it. Really regret throwing money away o... Leggi di più
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A huge thank you to Maddie for her support when I mistakenly received an incorrect parcel from their warehouse! All delivery/return logistics were quickly sorted by her and the warehouse, and in the e... Leggi di più
L'azienda ha risposto
I ordered 5 dresses and they arrived quickly and packaged well. I loved all 5 dresses but decided to keep just two of them as I couldn’t justify keeping all five. The designs and fit are really flatte... Leggi di più
L'azienda ha risposto
Lieferung hat etwas gedauert (so 1 1/2 Wochen. Aber die Pullover sind super schön und die Qualität ist top 😊 Würde da jederzeit wieder was bestellen. Auch der Kontakt mit dem Kundenservice war sehr a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Clothing brand. Effortless pieces made sustainably
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
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Awesome!
Awesome clothing items and very good customer service! Shipping is fast and the quality of the clothing is very good!

Risposta di SISTERHOOD
It’s only my experience with one time…
It’s only my experience with one time purchase, but it wasn’t pleasant unfortunately.
I wasn’t satisfied with the quality of the material of the dress I ordered (it somehow made the new dress look already faded), which is why I returned it and got a confirmation they received my return. In an email it was stated the refund takes 10 business days, though a month later there was no refund and no response to 2 of my emails to the customer service.
The refund was issued only after I made a claim through Monzo.
POOR CISTOMER SERVICE
POOR SERVICE, WILL NOT BUY FROM THEM AGAIN: Don’t rely on or choose the Saturday delivery option — you’ll waste £10 for nothing. My dress hasn’t been even dispached until Tuesday. They don’t respond to e-mails. Really poor experience with their service.

Risposta di SISTERHOOD
Favourite clothing brand
Favourite clothing brand, I have always had great customer service and the team is really responsive!
My favourite clothing brand!
I absolutely love the brand and have been shopping here since 2019. The designs are timeless, and even after wearing the clothes for years they are still in perfect condition, the quality is superb. The fact that it is sustainable business is a big bonus and the pieces are certainly worth the investment.
I have bought so much from this brand…
I have bought so much from this brand and I love their designs and their approach to sustainability.
Great company
Great company. Good choice and the quality is there. Always a go to brand. Quick and efficient delivery. Love getting that box with the items wrapped in tissue. Lovely brand!
Amazing brand!
Truly one of my favourite brands - the clothes are so well made and love supporting an independent, female-owned business! Always have a wishlist of their products on the go as their styles are so timeless
Classic yet Fun
I love Sisterhood's classic yet fun designs. Supremely wearable and quality clothes which stand the test of time. Each piece feels thoughtfully made, balancing effortless style with a flattering fit. It’s become my go-to for wardrobe staples that still feel special — timeless with just the right amount of personality.
2 weeks returns period
Unfortunately the returns period is only 2 weeks which I was not aware of so when returning items for £100+ after 3 weeks I was issued with store credit rather than a refund
Firm favourite
Sisterhood is one of my favourite brands to shop with - I’ve bought items from them since 2020 and the quality has always been spot-on. The designs are beautiful and every piece I’ve bought has been worn and re-worn multiple times. Plus I get so many compliments! They might be a little pricier than average but the quality is well worth it in my opinion.
High quality, can be high price. Worth it.
I have purchased quite a few pieces from sisterhood over the years and have been following them since they were smaller - I have found the quality of pieces to be really excellent and it has not dipped even now they are a larger brand. My favourite purchase has been a matching blazer and skirt set, the quality of which is still very strong after alot of wear. My most recent purchase was a lovely cotton dress. I've worn it a hell of a lot since last summer and it's not pilled in the slightest. I usually buy things during sales, down to my budget concerns as some of the items can be quite pricey, but if you keep an eye out for when items go on sale, you can grab some beautiful lasting wardrobe staples.
I love all my clothes from sisterhood
I love all my clothes from sisterhood! They’re such great quality and I wear them on repeat!
LOVE this brand!
One of my go-to brands! Love their designs, especially the summery dresses and tops! Support and delivery convince every single time! Clothes are well made, materials better than of many competitors and the fit is usually true to size.
Pretty clothes, return policy needs to be transparent
Beautiful clothes and good quality but didn't realize sale items can only be returned for store credit. I feel like this info should be visible on the product page and not just on the fine print
Poor quality
The customer service was good. However, the quality of the items is awful. I ordered a £70 dress (reduced from £90!) but returned it as it looked like something you'd get in primark. I then ordered a skirt and encountered the same issue! Disappointing because I really wanted to like the brand as the marketing looks good! I would not recommend buying from here :(
Not worth the price, misleading pics
Items look cheaper than the pics on the website, I bought the Yua dress which came with a lot of stretches and is poorly knitted, and Yara short fully made of polyester, pretty disappointed. I was expecting a better manufacturing since I paid almost 200€, definitely not worth the price and not different from any fast fashion. The claims are misleading.
Lovely quality but refunds take a while
I ordered a coat and then two jumpers. I returned both however only the coat was registered as returned. I emailed them and got in touch via Instagram and they’ve processed the refund for both items but it’s been 3 weeks since I returned it and I still don’t have the money back in my account for the coat. The clothes were actually really lovely quality they just didn’t suit me. But based on the return experience I wouldn’t buy again unless I was sure I’d keep it.
I can't return items delivered to be 11…
I can't return items delivered to be 11 days ago. I tried using the returns portal multiple items and the only option seems to be store credit :(

Risposta di SISTERHOOD
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