Initially ordered size 11 of the Monkton double Monk shoes, and it arrived within 2 working days, but it turned out to be too narrow. Connected quickly when I called the customer helpline, who advis... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The 'F' fit I received was unfortunately uncomfortable, so I will be returning the shoes. However, I am still happy to rate my experience five stars. The craftsmanship was excellent, the leather looke... Leggi di più
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boot... Leggi di più
L'azienda ha risposto
Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Informazioni di contatto
4,7
Eccellente
476 recensioni
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Good quality shoe.
3 gennaio 2025
Risposta di johnwhiteshoes.com
Dear Mr Batt,
Great to hear you’re happy with the quality of your shoes – we hope they bring you years of comfortable wear.
Best regards,
The John White Team
very helpful in dealing with my…
very helpful in dealing with my purchase. the product is value for the money.
2 gennaio 2025
Risposta di johnwhiteshoes.com
Dear Mr Visvendran,
It’s always a pleasure to hear from you – thank you for your continued support. We're glad we could help with your purchase again.
Kind regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Mr Sarpong,
So pleased to hear the shoes lived up to expectations! We appreciate your kind words and look forward to welcoming you back.
Best regards,
The John White Team
Excellent service
Excellent service
Ordered wrong size . Spoke to a gentleman and my preferred size arrived the very next day . Boots look and feel great .
30 dicembre 2024
Non scritta su invito
Risposta di johnwhiteshoes.com
Dear Mr Wright,
Great to hear the exchange was sorted so quickly and that your boots look and feel fantastic. Thank you for the kind words – we’re here whenever you need us again!
Warm regards,
The John White Team
I have two pairs of shoes and one pair…
I have two pairs of shoes and one pair of suede boots. The quality of these shoes are excellent and look good and are worth every penny. First impressions when you meet people is that, they will look at your shoes. No more said, quality comes from choosing the right footwear. Great product.
15 dicembre 2024
Non scritta su invito
Risposta di johnwhiteshoes.com
Dear Mr McKechnie,
We couldn’t agree more – quality footwear truly makes a statement. We’re so pleased to hear you’re enjoying your collection and appreciate your thoughtful words. Thank you for choosing John White.
Best wishes,
The John White Team
Very convenient online buying
Very convenient online buying. Received the order within 48 hours. Impressive.
The product is the same as the one shown in the online store.
Johnwhite brings in shoemaking at an unmatchable price for the quality of shoes and finesse.
Would love to buy it, again
27 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mr Malik,
Thank you for such kind feedback! We’re thrilled that the product met your expectations and that the buying experience was seamless. We look forward to your next visit – it would be a pleasure to serve you again.
Kind regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Charles,
It’s great to hear you’re pleased with both the quality of your shoes and the service received. Quick delivery and happy customers are exactly what we aim for!
Best regards,
The John White Team
Excellent returns procedure
Shoes delivered quickly, unfortunately they were too big hence returned to John White at no cost to me, refund was issued quickly.
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mr Wheatley,
Thank you for the lovely feedback – we're pleased to hear the return and refund were handled smoothly. Sorry the fit wasn’t quite right, and we hope we’ll have something perfect for you next time.
Kind regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Mr Austin,
Wonderful to know you’re pleased with both the products and service – that’s exactly what we strive for. We hope your new shoes serve you well!
Best regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Ellie,
Lovely to hear you’re happy with the shoes and the service! We truly appreciate your kind words and hope to welcome you back again soon.
Best wishes,
The John White Team
Quality at high standards!
Amazing quality and awesome models! I wish I could buy one pair from each model, and in all colours!
27 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mrs Dorobantu,
What a delightful review! We’re so pleased to hear how much you love the quality and designs. We’d love to see you back for more pairs in the future – thank you for your kind support.
Kind regards,
The John White Team
quality
superb quality nice to know there are still companies that care.order arrived after 3 days,thumbs up from me.
4 dicembre 2024
Non scritta su invito
Risposta di johnwhiteshoes.com
Dear Mr Ripley,
Thank you for the thumbs up! We're proud to still be delivering quality and service you can count on. Delighted to hear your order arrived swiftly.
Best regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Mr Roberts,
Brilliant to hear you’re happy with both the quality and the price – that balance is something we take pride in. Thank you for your support!
Warm regards,
The John White Team
One shoe had a slight imperfection on…
One shoe had a slight imperfection on stitching joining the sole to the upper, otherwise I would have awarded 5 stars.
Apart from that very minor flaw, excellent quality, would recommend to friends.
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mr Barber,
We appreciate your honest and fair review – we're sorry to hear about the slight stitching issue but pleased you were otherwise happy with the quality. Thank you for recommending us.
Kind regards,
The John White Team
Excellent service,unfortunately shoes …
Excellent service,unfortunately shoes didn’t fit but not a problem return label sent and refund arranged Great Service
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mr Stewart,
We’re pleased to hear the service was up to standard, even though the fit wasn’t quite right. We’re glad the return process was simple and quick – we’ll be ready if you’d like to try another style in future.
Best regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Ian,
Fantastic to hear you were pleased with both the shoe and the price. We appreciate your support and hope you enjoy wearing them!
Warm regards,
The John White Team
Quality beyond all expectations
Second pair my partner bought they are superb and a great company
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Lindy,
We’re so pleased to hear the second pair went down just as well! Thank you for your kind words – we’re thrilled to have such lovely customers.
Best wishes,
The John White Team
the shoes did not fit as per my…
the shoes did not fit as per my previous shoes size due to the design. it is expensive to ship back for exchange ... so the money is wasted
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Salim,
Thank you for sharing your feedback, and we’re truly sorry to hear that your recent purchase didn’t meet your expectations.
We completely understand how frustrating it can be when sizing isn’t as expected, and we sincerely apologise for the inconvenience this has caused. Regarding the cost of international returns, we deeply regret that shipping fees are outside our control and can sometimes be dear.
Please know that we value your experience and would love to assist further in resolving this for you. If you’d like, our customer care team is ready to help explore any possible solutions to make this process smoother for you. Feel free to reach out to us at info@johnwhiteshoes.com or +44 (0) 1933 410584.
Your satisfaction is incredibly important to us, and we’re committed to doing everything we can to make things right.
Kind regards,
John White Team
Black Guildhall Capped Shoe
Total Quality and I will not wear any other shoe's now...
This latest purchase of John White shoes will be my 3rd pair now. I already have the above shoe in Tan as well as the Hogarth Brogues. My two previous purchases were made from a store near to where I live , but this recent purchase was made direct online from John White. How easy it was and delivered on the day and time as advised by regular updates. Thank you John White.
26 novembre 2024
Risposta di johnwhiteshoes.com
Dear Mr Sheppard,
What a brilliant review – thank you! We're delighted to hear this is now your third pair and that shopping directly with us was a breeze. Enjoy your Guildhall shoes, and we hope to see you again soon.
Kind regards,
The John White Team
Risposta di johnwhiteshoes.com
Dear Dale,
Excellent quality and a great fit – just what we like to hear! Thanks for shopping with us, and we hope to welcome you back again soon.
Best regards,
The John White Team
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