Absolutely brilliant service from start to finish. 10/10 for everything! The hot tub arrived exactly on time and was installed perfectly. The three young men who came to install it were fantastic—very... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely brilliant service from start to finish. 10/10 for everything! The hot tub arrived exactly on time and was installed perfectly. The three young men who came to install it were fantastic—very... Leggi di più
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Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Leggi di più
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Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Leggi di più
Today I had my Wellis Swim Spa cover delivered and installed, and I couldn’t be happier with the service. Harry G and Mark B were absolutely amazing — very friendly, efficient, and quick. They made... Leggi di più
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Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.
Sarre Business Centre, Canterbury Road, CT7 0JZ, Birchington, Regno Unito
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Brilliant experience buying our Kilimanjaro spa from Johnson’s. Gordon in the Eastbourne Showroom was really helpful with all our questions and a thoroughly lovely bloke to deal with.
Jo, Jordan and Tony arrived to commission the hot tub for us and they were great. Polite and helpful and showed us exactly what we needed to do to look after the spa.
All in all a good experience thanks to the individuals mentioned. Thanks fellas 👍
Joe and Jordon did a great job.They installed the hot tub exactly where we wanted it.They were very patient in doing so.All in all we are very pleased.
Review for Jake and Gareth who installed my hot tub. Two very polite and attentive young men, they were helpful and informative. They did a very neat and tidy job taking into account our wishes. They cleared all the packaging away after they had finished. Very happy with the service.
Thank you.
Jake came to service our hot tub, he was, friendly, informative, tidy and efficient, he told us what he was doing so we knew the process and gave us some great tips on what routine to keep in between services and regular cleans. I now also know how to change the time. Thanks Jake.

Risposta di Johnsons Wellness
Jake and the team were brilliant. Great communication, cared about our needs and requests, polite, thoughtful and worked hard to get things done on time. Jake also ran me through everything I needed to know about the hot tub and made great recommendations about the orientation. Couldn’t recommend Jake, Johnsons and Wellis more!
Our summerhouse/shed was built on time and efficiently by three different teams, one to actually build the building. Which was remarkable to watch the structure grow such a short time. The next team came and fitted the roof and the last team the decking and window. The only negative we have is that not all the parts were delivered initially, how can you miss a door and door handle? This caused a slight delay in finishing the project, as repeatedly the handle was forgotten on each trip! If it was not for Gordon in the local showroom who provided a handle we doubt whether it will have ever arrived. Apart from that all workers from the initial constructor,whose name we can't recall, were a credit to your Company. From Kurt the salesperson, Gordon in the sales office and the snagger who came and rectified a couple of things. Especially a mention of thanks to Michael B, Adam and Albert who laboured so well. Thankyou to all for such an efficient service and put our faith back into the British workmen!
Platinum Hot tub service by Jake today.. helpful and professional. Made some recommendations which will help in the future.
Thank you so much Jake for the great service in decommissioning my hot tub today. Great advice and very good service thank you
Just had Jordan and Joe deliver and install our 4-person sauna. They were very professional, efficient and tidied up after themselves. The sauna looks great and we can’t wait to use it. Thanks Johnsons Leisure.
FROM INITIAL CHAT WITH THE AWESOME SALES MANAGER TIMUR; TO JOE THE LOGISTICS MANAGER TO GARETH & JORDAN WHO DELIVERED & INSTALLED OUR HOT TUB & SPENT 30 MINS RUNNING THRU ALL OF THE INSTRUCTIONS/GUIDES WHILST I VIDEOED THEM - THE EXPERIENCE HAS BEEN VERY PROFESSIONAL & THEY DO WHAT THEY SAY THEY'LL DELIVER....
Excellent service from the advice we received before & during purchasing from Jenny & Simon, the site visit and the installation guys. Jake who installed it was brilliant. Helpful, polite and an all round fantastic job
Jake and Gareth were very helpful and professional installing the hot tub and navigating the logistical hurdles of the garden. Thank you.
After months of trying to make up my mind who to buy from, I happen to visit Johnson's, it was immediately evident these were to people to trust, I'm so glad we did the informative sales team, the effortless purchase to the brilliant installation team Jake & Jordan, extremely professional, keen to make sure you are left feeling confident with the features and ongoing upkeep, the team are fantastic and can not do enough!
Jake and Gareth were excellent. No mess. No fuss. Super helpful.
Jake,Gareth and Darren were amazing as the gap was only an inch away from not being able to fit it was very tricky but they were so positive and managed to pull it off. Johnson’s customer care also great and well communicated.
jake and gareth’s explanation was clear and i’m confident of being in control
Jake, Joe and Darren were excellent. We had an old hot tub that they took away. It was wooden and fell apart, they couldn’t have been more polite and up to the challenge of breaking it down and removing it. Also so helpful and polite, nothing was too much of a problem for them. Highly recommend them. Thank you.
The delivery guys, Jake and Joe were amazing. Nothing was too much trouble. They were friendly and ensured I was happy with everything before they left.
They deserve 5 stars 😁
Had the pleasure of Jake and Dan installing our Fab HotTub today and they’ve done a grand job . It looks amazing and would have hardly known they were here . Good at their job and very patient and informative a credit to your company Thank you guys 👍
Ill be honest, buying the hot tub wasn't a great experience, the price was right but the aftercare wasn't the best. It took ages to get my tub when paid in full and was told the delivery would be quick. I'm still giving 5 stars though as this was saved by the two delivery guys, Jake and Joe. They were extremely helpful and very knowledgeable about the whole installation etc. Credit to these guys. That's how you should treat a customer. Many thanks
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