I adored this company the products are beautiful and well made unique design and fabric print. I am devastated of the news they will no longer operate.
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Lovely dress, I had lots of compliments over Christmas wearing it. Really beautiful style and deep green velvet, very luxurious.
Love everything I’ve ever bought from Joanie. Always get heaps of compliments, especially on the jumpers! Great service and communication.
Beautiful quality clothes, packed and delivered with care, could not wish for a better service and its why I've been a customer for almost 10 years
Dettagli dell'azienda
Informazioni su Joanie
Scritti dall'azienda

🌈 Feel-good clothing with a nod to nostalgia
🌍 UK sizes 8-26, shipped worldwide!
💚 B Corp certified!
📦 Free UK delivery on all orders over £100
🚚 Express International Shipping
🤝 Refer a Friend for 15% Off
📷 #JoanieGal
Informazioni di contatto
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 52% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It still hasn’t arrived
It still hasn’t arrived and no one is responding to my emails. It says delivery in 2-5 working days and now has been 8. I bought it for an event last weekend. I was so excited to find a dress I loved so much. Disappointing.
Sad to see joanie go
So sorry to see joanie is no more their knitwear was second to none I have jumpers of theirs from years ago that still look like new I don’t think I’ll be able to get the same quality elsewhere, wishing you all the best and hopefully joanie will return at some future date
Untrustworthy service
Based on ‘Good on You’ app recommendations, ordered 4 dresses from Joanie. Received items - they were lovely but unfortunately did not fit or suit me.
Completed returns for all 4 items and posted these back to Joanie. Their process took an excessively long time. I finally received an email confirming return but only for 3 dresses. Have contacted Joanie twice and had no response. Will not be using them again.
My order never was delivered
My order never was delivered. Tried to contact customer services by email three times and now found out the company has folded. Fuming. Companies should stay open until orders are all processed and to allow for delivery
The items never arrived
The items never arrived and no one has got back to my emails. I’ve just been left with no information whatsoever.
I love my cardigan
I love my cardigan, it’s so heavy! Keeps me so cosy. Delivery was quick and without issue. Will definitely be shopping here again.
Awful service
I ordered a dress from this company on 9th January and on the 12th I was sent an advice saying Royal Mail were expecting this parcel. Royal Mail have never received it and there has been NO delivery and NO communication from the company. I have emailed them 4 times now and am being completely ignored. I will now be starting the process to reclaim my payment back.
Cute, quirky and comfortable
I'm so sad if this company is closing just as I've found it. The clothing is amazing. True to size, cute, quirky styles and patterns. I've recently ordered cardigans, jumpers, trousers and a dress and everything is perfect. The knitwear is buttery soft and so comfortable. Everything arrived quickly and well wrapped. If I'm able to I'll definitely be using again and recommend.
Buyer beware: they’ve gone out of business
I ordered 2 items from Joanie for the first time around the start of Jan. Order took ages to be processed, which I thought was odd. Checked Trust Pilot reviews, but only saw average of positive ones at the time, didn’t show most recent, so thought maybe they were just busy. When the items were ‘dispatched’ on 12 Jan, the tracking link didn’t work. When I pasted it into RM’s site, it said it was waiting for them to give them the parcel. I emailed a week later, received no reply, refund or clothes. I feel the company wrongly continued pushing sales and targeted ads even though they knew they had no capacity of inclination to fulfil the orders. I also think they marked them as ‘dispatched’ so it would make it difficult for people to claim money back. I’m guessing I’m not alone in this situation and am requesting the money back from my bank. Hopefully I’ll be able to get a refund.
Missing parcel no communication from Joanie
Parcel not delivered, tracking indicates that Royal Mail are still waiting for it. It has been 3 weeks, and every attempt to contact Joanie about this has failed - I have emailed several times but no response to any of the emails so far. I have paid for the parcel which I haven't received.
Joanie is a great company if everything works; if anything goes wrong, you're left high and dry.
Items never received
Ordered some items early January, allegedly shipped a few days later but never received and they've now gone into administration. No way of contacting them to try and resolve it so I'm over £100 out of pocket. Such a disappointment, the order should never have been accepted in the first place.
Goodbye Joanie :(
Absolutely gutted to hear that Joanie has ceased trading - and shocked it seems to have come completely out of the blue. I have a wardrobe full of Joanie, great quality clothes with a unique look, great fit and usually a very positive delivery experience despite customs obstacles. Really sad to see a well loved sustainable brand fall under increasing difficulties of international customs & tariffs. Hoping there might be some solution down the line for the brand to come back and thinking of anyone who has lost a job because of this decision.
Such a shame you are going
I am so so sad to hear that Joanie clothing can no longer keep going! Absolutely love your clothing and the quality. Wishing you all the best in the future with whatever comes next.
Gutted they're going
So sad to hear they're gone. I have so many items of clothing from them. My favourite dresses 👗
You will be missed! :(
Really sad to hear the news that Joanie is no more! They always had the cutest, quirkiest, comfiest and best-fitting clothes. Great quality, too. Joanie: you will be missed!
I'm so sorry to hear that Joanie is…
I'm so sorry to hear that Joanie is closing down. I have so many jumpers, cardigans and blouses from this lovely brand. You even persuaded me into wearing dresses for the first time with all your beautiful prints. I will miss you.
Sad they have gone
I never had an issue with Joanie the several times I ordered from them. I always get compliments on the clothes I have worn, and I will cherish them for a long time now. As a North Yorkshire brand, I feel very strongly and very proud about Joanie and I'm very sad to hear about the brand ending. The quality and sizing was always fabulous, to the point I started seeing dupes of one of the coats I still own to this day. Very sad day.
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