Was kept informed of expected delivery during the process, the delivery guys phoned with expected time and when they were 5 minutes away. When arrived they were respectful of the property and moved it... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Day arranged satisfactorily, 24 hour notice, great, pre drop off phone call, just right! All done within the agreed time slot. Delivery team, woefully equipped. 2 men struggled to manually lift 104kg... Leggi di più
The delivery gentleman rang me before to confirm delivery & was on time. The person was polite and asked me where I would like my furniture, couldn't do enough for you. The whole experience with this... Leggi di più
L'azienda ha risposto
Great service, good communication. I was sent a time slot and the guys called ahead 10 mins before arriving. Friendly and helpful lads. The table looks great. Really happy with overall service with Lu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Informazioni di contatto
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Regno Unito
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 71% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nice polite friendly delivery guys
Nice polite friendly delivery guys. On time, good communication.

Risposta di JBS 2 MAN DELIVERY LTD
A totally professional service
A totally professional service. They dis everything they said they would and kept us fully informed throughout the whole delivery cycle. We couldnt have asked for more. First classt

Risposta di JBS 2 MAN DELIVERY LTD

Risposta di JBS 2 MAN DELIVERY LTD

Risposta di JBS 2 MAN DELIVERY LTD
Excellent service
Excellent service, rang within the half an hour that was promised, very polite, assembled the tables quickly and took all the rubbish away. Happy to recommend :)

Risposta di JBS 2 MAN DELIVERY LTD
Excellent service from start to finish
Excellent service from start to finish, from all staff whom I dealt with.

Risposta di JBS 2 MAN DELIVERY LTD
Excellent delivery
Excellent delivery. Proactive, timely and made contact day before and on the day of delivery. Happy with the service.

Risposta di JBS 2 MAN DELIVERY LTD
Great communication delivered exactly…
Great communication delivered exactly as promised
Friendly guys

Risposta di JBS 2 MAN DELIVERY LTD
Gorgeous mirror
Gorgeous mirror, good communication with the supplier and delivery instructions. We are very happy with the results!

Risposta di JBS 2 MAN DELIVERY LTD
Very happy to recommend this company
Very pleased with my delivery by this company. I was kept very well informed - from dispatch to my item arriving. I was given a three hour delivery slot the day before and was called thirty to forty minutes before my table was delivered. Very happy to recommend.

Risposta di JBS 2 MAN DELIVERY LTD
Arrived sooner than expected had the…
Arrived sooner than expected had the email to say would arrive between 8-10 days then another email gave me a date and 3 hr slot and had a call half hr before to say they were on there way very please with there service thankyou.

Risposta di JBS 2 MAN DELIVERY LTD
Super guys
Super guys. Kept me up to date with delivery. Really great customer service.

Risposta di JBS 2 MAN DELIVERY LTD
Late delivery
Ordering the item was very easy on your website. Spoke with customer services and they were very professional. They told me my delivery would be between 10am and 1pm. Waited in all morning but the delivery didn't turn up until 2.35. Disappointing as I had an appointment at 3pm and it became a rush to get there.

Risposta di JBS 2 MAN DELIVERY LTD
Absolutely great service
Absolutely great service, Sofa’s are as described delivered quickly. I would definitely recommend. The delivery guys kept in touch and delivered with care.

Risposta di JBS 2 MAN DELIVERY LTD
The 2 man delivery team refused to take…
The 2 man delivery team refused to take the very heavy delivery up a flight of stairs when asked politely I am a 70 year old pensioner and unable to do this on my own.Would have took them 2 minutes to oblige very poor attitude.

Risposta di JBS 2 MAN DELIVERY LTD
Great service
Great service - looked after my delivery which was heavy. Recommended.

Risposta di JBS 2 MAN DELIVERY LTD
Excellent service
Excellent service , delivery on time and team is very polite

Risposta di JBS 2 MAN DELIVERY LTD
Ha ha ha - WHAT A SHAMBLES this company are.
Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.
Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.
Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.
But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.
He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.
I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻♂️
In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.
I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.
JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.
What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.
NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.

Risposta di JBS 2 MAN DELIVERY LTD
Good email communication to arrange…
Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.

Risposta di JBS 2 MAN DELIVERY LTD
Very nice couple of lads
Very nice couple of lads , very helpful

Risposta di JBS 2 MAN DELIVERY LTD
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