Gorgeous Cerano top despatched quickly. Love the neckline and so easy to wear. Always happy to support and independent boutique.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Shortly after ordering my boots I received a call from a lady (sorry can’t recall her name) who wanted to let me know they weren’t in perfect condition because the soles were slightly marked where som... Leggi di più
I’m very impressed with Izzi’s……a lot of other companies could learn from them. My order arrived within two days…..one item had to be returned and my refund was issued immediately. Perfect…..
Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected. Izzi have an excellent... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Peak District’s best kept secret, Izzi of Baslow stocks ladies fashion from Marc Cain, Luisa Cerano, MaxMara, Paul Smith and more. Fancy joining The Izzi Family? Sign up to our weekly newsletter and get 10% off your 1st full-price order. As always, we look forward to your visit - online or in store. Love, Izzi and the Girls xxx
Informazioni di contatto
Radcliffe House, DE45 1SR, Baslow, Regno Unito
- 01246 582500
- info@izziofbaslow.com
- izziofbaslow.com
4,8
Eccellente
427 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent as always.
30 gennaio 2024
A wonderful shopping experience .
Very informative website. Descriptions of clothing accurate. Excellent ordering and delivery service. Everything was hassle free. Very pleased with the purchases
26 gennaio 2024
They provide a quick delivery
They provide a quick delivery , happy with the brands they sell
30 gennaio 2024
Fantastic customer service
I cannot recommend this company enough. I received my beautiful dress swiftly. I live in Spain and was given excellent customer service about import duty. I am a very happy customer and will be using this company again. Super service.
26 gennaio 2024
Great Communication and Fast service
1 febbraio 2024
Great service and prompt delivery
Great service and prompt delivery. Well packaged item fro Max Mara, thank you
30 gennaio 2024
Oui Brand
I order Oui brand items usually (& sometimes Marc Cain) from here (so know my size) which have sold out locally. Like the website, good communication & prompt delivery.
25 gennaio 2024
Very good quality
Happy with the item purchased and arrived on time as per delivery confirmation
3 gennaio 2024
A bit disappointed with the website
A bit disappointed with the website, which needs to be kept updated. I ordered something that later I was advised was out of stock. On revisiting the website, it was still being advertised as available, again ordered, again out of stock.
29 dicembre 2023
Risposta di Izzi of Baslow
Dear Cheryl, thank you for your feedback! We sincerely apologise for the very late response and the inconvenience you've experienced with our website. We understand how frustrating it is to find items that are out of stock after ordering. Your comments are invaluable to us, and since receiving your comments, we've been actively working to improve our inventory updates. We appreciate your patience and hope to provide you with a smoother shopping experience in the future.
Best wishes,
Izzi and the Girls xxx
Normally buy online
Normally buy online
Have something to suit everyone Wide range of clothing and accessories
Easy to order
Prompt delivery, easy to return
28 dicembre 2023
Risposta di Izzi of Baslow
Dear Jenny, thank you for your wonderful review! We sincerely apologise for the delay in our response, but we're so glad to hear that you enjoy our wide range of clothing and accessories. It’s great to know that you find our ordering and delivery process easy. We look forward to serving you again soon!
Best wishes, Izzi and the Girls xxx
Risposta di Izzi of Baslow
Dear Judith, thank you for your lovely review! We sincerely apologise for our very late response, but we truly appreciate your patience. We're delighted to hear that you found our service excellent and that you love the stunning velvet leggings! Your support means the world to us, and we look forward to welcoming you back soon!
Best wishes,
Izzi and the Girls xxx
Quick delivery and lovely rain coat
5 gennaio 2024
Risposta di Izzi of Baslow
Dear Samima, thank you for your review! We sincerely apologise for our delayed response and any inconvenience it may have caused. We're delighted to hear that you enjoyed the quick delivery and love your raincoat! We appreciate your support and look forward to serving you again in the future.
Best wishes,
Izzi and the Girls xxx
I appreciate I was buying sale goods…
I appreciate I was buying sale goods but I did not expect to receive trousers which had dirty marks around the bottom of both hems - visible when trying on. I loved the trousers - what a shame they were sent out like this.
28 dicembre 2023
Risposta di Izzi of Baslow
Dear Yvonne, we sincerely apologise for our very tardy response, and we appreciate your patience during this time. We are truly sorry to hear about the condition of the trousers you received. This is not the standard we strive for, and we understand how disappointing it must have been. Your feedback is invaluable, and we have already addressed this with our team to prevent similar issues in the future. We hope to restore your faith in us, best wishes, izzi and the Girls xxx
Shopping at Izzi of Baslow
Whenever I have contacted Izzi I have received friendly and helpful response.
I have never shopped in the boutique but have made purchases on line or over the telephone.
The only disappointment was with the recent on line purchase, when we agreed on a delayed dispatch date but the instructions were not followed and the parcel arrived while I was away. Inconvenient and cumbersome to sort out.
27 dicembre 2023
Risposta di Izzi of Baslow
Dear Jana, thank you so much for your feedback! We sincerely apologise for the very tardy response and the inconvenience you experienced with your online purchase. We strive to follow all instructions closely and regret that we fell short in this instance. We're grateful for your continued support and are here to help resolve any issues. Please feel free to reach out directly, and we’ll ensure your next experience with us is seamless. We look forward to serving you again soon!
Best wishes, Izzi and the Girls xxx
Luisa Cerano T clutch bag…
I ordered a Luisa Cerano T clutch bag on the Izzi of Barlow online website. This item had a 3-5 day delivery timeframe. Three days later I checked the tracking schedule only to notice that the item had now been cancelled! I had been given no notification whatsoever to explain why this was the case especially as the order had been accepted and confirmed. I called and spoke to Catherine on the telephone who advised me that they had spent two days trying to find this handbag in their stock supplies and couldn’t find it. So they cancelled my order. She said that she had sent me an email which is not true (I even checked my Junk mail). I am annoyed with their lack of professionalism and the way it was handled - I initially had to call them to enquire the reason behind the cancellation. Even though Catherine apologised I’m totally disappointed and dissatisfied. It’s been a total waste of my time as 5 days down the line I am empty handed, have no handbag and will have to wait an additional 3-5 days to receive a refund!
5 gennaio 2024
Non scritta su invito
Great service
Items arrived promptly, and well packed. Loved the P.J s, but unfortunately the trousers were not a good fit for me. Returns very straightforward however. I look forward to shopping again with Izzi soon.
29 dicembre 2023
Risposta di Izzi of Baslow
Dear Amanda, thank you for your review! We apologise for the delay in our response but are glad to hear your items arrived promptly and that you loved the PJs. We're sorry the trousers weren't a perfect fit, but we appreciate your understanding regarding the return process. We look forward to welcoming you back to Izzi soon!
Best wishes, Izzi and the Girls xxx
A great easy to use web site
A great easy to use web site , even had phone call to check address before sending , very good service would use again for sure .
29 dicembre 2023
Risposta di Izzi of Baslow
Dear Ruth, thank you for your kind words! We sincerely apologise for the delayed response but are thrilled to hear that you found our website easy to use and appreciated our attention to detail with the phone call. We look forward to serving you again soon! Best wishes, Izzi and the Girls xxx
The trousers were a perfect fit
The trousers were a perfect fit. They arrived on time and I was informed when delivery would happen. Well packaged. Very happy about the service from this company, I will use it again
28 dicembre 2023
Risposta di Izzi of Baslow
Dear Jeanette, thank you so much for your wonderful review! We apologise for the hugely delayed response, but we’re delighted to hear that the trousers fit perfectly and that you were pleased with our service and packaging. We truly appreciate your support and look forward to serving you again in the future!
Best wishes, Izzi and the Girls xxx
Great service
6 dicembre 2023
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